Customer Service High School

Beverly Bouman

Email: ********@*****-*******.***

Address:

City: Wayne

State: NJ

Zip: 07470

Country: USA

Phone: 973-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Effectively builds loyalty and long-term relationships with customers. Practiced in resolving customer concerns in a professional and calm manner. Customer service expert who identifies customer needs and delivers solutions to problems. Trained in Quick Books.

Educational Background:

High School Dipolma from Weichert, Parsippany NJ 1/2001 to 6/1970 (Real Estate)

High School Dipolma from Weichert, Parsippany NJ 1/2001 to 12/2012

High School Dipolma from Fairfield School of Business, Parsippany NJ 1/2001 to 12/2012

High School Dipolma from Board of Realtors, Parsippany NJ 1/2001 to 12/2012

High School Dipolma from Passaic Valley High School, Parsippany NJ 1/2001 to 12/2012

Job History / Details:

Core Qualifications

Honest and ethical

Outstanding customer service

Quick learner

Effective team player

Dependable and reliable

Highly professional

Superior communication skills

Skilled mediator

Savvy negotiator

Cheerful and energetic

Professional Summary

Effectively builds loyalty and long-term relationships with customers.

Practiced in resolving customer concerns in a professional and calm manner.

Customer service expert who identifies customer needs and delivers solutions to problems.

Trained in Quick Books.

Experience

January 2005 to Current

Realty Executives Wayne, NJ

Real Estate Sales

Successfully negotiated Millions in sales of private homes and commercial real estate.

Guided homebuyers and sellers through the process of short sales.

Generated lists of properties that were compatible with buyers' needs and financial resources.

Maintained high referral rates and exceptional feedback from previous clients.

Wrote contract documents, purchase agreements and closing statements.

Verified that the legal formalities were completed prior to closing dates.

Actively follow-up with prospects and hot leads.

Communicated with owners regarding home and loan status.

Followed up with prospects throughout the sales process.

Successfully guided home buyers and sellers through sales and purchase of properties.

Negotiated contracts and coordinate with lenders, attorneys and inspectors.

.

March 2000 to Current

Focus On Hair Livingston, NJ

Hairdresser

Created repeat business by developing long-term relationships with regular customers.

Promoted and sold salon services and products.

Completed continuing education and training to stay up to date with new trends and techniques.

January 1992 to January 2011

Cornerstone Construction Wayne, N.J.

Office Manager

Prepared advertising and promoting of sales,goods and services.

Prepared accounting and financial documents

Established new client relations.

Maintained payroll for employees and overseer of Health Insurance benefits

Handled and distributed all incoming and outgoing mail.

Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.

Served as a liaison between company president and clients regarding client accounts and new business.

Education

Weichert Parsippany, NJ

Real Estate

Fast Start Agent Training in Real Estate

Advanced Negotiation coursework

Coursework in Business Administration and Economics

Fairfield School of Business Fairfield, N.J.

Quick Books

Coursework in Accounting and Finance

Continuing education in Quick Books

Board of Realtors Wayne, NJ

Real Estate

Continuing Education in Real Estate

Advanced Negotiation coursework

Code of Ethnics Training

Passaic Valley High School Little Falls, N.J.

High School Diploma Business

Coursework in Marketing and Advertising

Won Contest in Window Display

Additional Information

Interests People, Exercise, Reading, Decorating, Traveling Entertaining, Dining, Children

References on Demand

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