Manager Quality Control

Janice McNerney

Contact: ********@***.***

Street: **** ****** *** * *** #1115

City: Fort Worth

State: Texas

Country: United States

Zip: 76116

Homephone: 817-***-****

Mobilephone: 817-***-****

Years of Work Experience: 15 to 20

Current Employer: Availent Mortgage, Inc

.

Current Title: National Production Manager

Current Salary: 75K to 99K

Current Duties: Serve effectively in key position overseeing all bottom-line

factors involving loan production for 11 branch offices throughout the

United States for subsidiary of Availent Financial Corp. Direct day-to-day

operations including goal-setting, decision-making, and troubleshooting and

solving problems. Provide quality assurance of all loans and loan

processing. Create and implement regional marketing promotions and

business-development programs. Prepare and present budgets and business

plans to executives for approval. Accurately monitor and analyze costs.

Assess market sectors and offer strategies. Write new standards based on

federal and state guidelines. Hire and train branch managers.

Key Achievements:

Successfully set and exceeded all branch goals as well as meeting

all budget and scheduling requirements.

Ensured quality control for all 11 offices throughout United States.

Looking for:

Mortgage Banking Operations/Manager/Supervisor

Maximum Travel: 50

Position Type: Either

College Attended: Arizona State

Highest Degree Attained: Bachelors

Available Start Date: 2004-02-23

Cover Letter

Janice L. McNerney

2854 Audras Way, Apt. 1115

Fort Worth, Texas 76116 ********@***.***

Home: 817-***-****

Cell: 817-***-****

Dear (insert name),

With a stellar background in increasing market share, profitability and

product offerings for my employers, I submit to you my rsum with

confidence and anticipation. I believe that, on review, youll recognize

that my background is exactly what your company needs to lead it to the next

level.

My greatest strengths are those most necessary to continued, consistent

growth and prosperity:

q A career-long record of consistently meeting goals and increasing

sales, market share, and profitability in the mortgage-loan industry.

q Strong leadership for loan-generation teams and the willingness and

ability to take bottom-line responsibility for pricing, marketing, and

promotional plans.

q Outstanding knowledge and expertise in real estate, including years

of direct contact with builder/construction clients and the training of

Realtors.

q Proven success in identifying markets, strategic thinking and

planning, and problem solving on an operational-management level.

My intimate knowledge of all phases of loan generation, the real estate

industry, and business activity, along with specialized abilities that set

my performance apart, enable me to offer a genuinely unique talent. Im

confident I can bring to the table a package of skills, experience, and

abilities that will provide you with an invaluable resource.

I thrive in an atmosphere of challenge and excitement such as that offered

at your company. I look forward to discussing with you personally how my

abilities can best serve your needs.

Sincerely,

Janice L. McNerney

Enclosure

Resume

JANICE L. MCNERNEY

2854 Audras Way, Apt. 1115

Fort Worth, Texas 76116 ********@***.***

Home: 817-***-****

Cell: 817-***-****

MORTGAGE BANK MANAGEMENT

OPERATIONS MANAGEMENT REAL ESTATE EXPERTISE STRATEGIC

PLANNING

Highly accomplished Mortgage Banking Manager with extensive experience in

operations management, P&L supervision, strategic planning, budgeting,

marketing, loan processing, underwriting, customer service, and public

relations. Results-oriented, decisive leader with outstanding success in

new-market identification, tactical thinking, and problem solving. Proven

track record of increasing sales, market share, and profitability. Dynamic

real estate background including innovative training processes.

CORE COMPETENCIES

Mortgage Loan Generation Builder/Construction Loans

Strategic Business Planning Budget Preparation Operations

Management Market Identification Client/Public Relations

Visionary Leadership Computer Expertise Technology

Development Mentoring and Coaching Accomplished Spokesperson

PROFESSIONAL EXPERIENCE

AVAILENT MORTGAGE, INC

. Dallas, TX 1/2003-PresentNational Production Manager

Serve effectively in key position overseeing all bottom-line factors

involving loan production for 11 branch offices throughout the United States

for subsidiary of Availent Financial Corp. Direct day-to-day operations

including goal-setting, decision-making, and troubleshooting and solving

problems. Provide quality assurance of all loans and loan processing. Create

and implement regional marketing promotions and business-development

programs. Prepare and present budgets and business plans to executives for

approval. Accurately monitor and analyze costs. Assess market sectors and

offer strategies. Write new standards based on federal and state guidelines.

Hire and train branch managers.

Key Achievements:

Successfully set and exceeded all branch goals as well as meeting

all budget and scheduling requirements.

Ensured quality control for all 11 offices throughout United States.

DMJM AVIATION

Richardson, TX 2002Project Administrator / Coordinator

Co-coordinated government study of 194 nationwide projects specific to

airport-security issues as part of mandated Homeland Security project

implemented by Transportation Security Administration and The Boeing Co. and

ended Dec. 31, 2002. Expertly reported on total of 194 airport projects and

directed implementation/training for 100 baggage-screening machines.

WELLS FARGO HOME MORTGAGE

Austin, TX 2000-2001Branch Manager

Managed mortgage-loan offices and staff in various Austin-area bank

branches. Planned and organized effective marketing strategies for branches.

Facilitated budget implementation, loan production, and closings. Trained,

assisted, and coached individual mortgage-loan officers working in different

branches.

Key Achievement:

Skillfully coordinated new affordable housing bank program with the

City of Austin.

RYLAND MORTGAGE CO

. Austin, TX 1999-2000Branch Manager

Supervised processing backlog of up to 482 home loans for the Central Texas

Division of renowned national homebuilder. Capably oversaw five loan

officers, an assistant branch manager, and support personnel. Monitored

quality control on all loans and conveyed policy changes from Corporate

Office to staff officers.

Key Achievements:

Received division award for most loans closed.

Instructed real estate agents in home lending, quality control, and

government compliance.

Competed as Finalist for Texas Capital Area Builders Association

Mortgage Banker of the Year.

BANK OF AMERICA

Austin, TX 1997-1999Account Executive

Qualified established customers with private or professional/executive-level

accounts for Mortgage Banking division of local branch office. Proficiently

marketed community reinvestment programs through seminars. Ably assisted

local Board of Realtors with frequent realty updates.

Key Achievement:

Successfully arranged several new-builder accounts for bank.

PULTE MORTGAGE CORP

. Austin, TX 1995-1997Market Manager

Drove loan projects from pre-development through post-development stages.

Dealt directly and effectively with builders to qualify loans and ensure

quality control. Analyzed market sectors to establish pricing in line with

corporate fees and submitted competitive reports to upper management.

Trained, coached, and mentored agents in all aspects of financing home

loans.

Key Achievements:

Efficiently initiated marketing strategies for subdivisions.

Developed financing training module.

MILTEX MORTGAGE CO

. Austin, TX 1985-1995Loan Officer / Marketing and Public Relations Coordinator

Held key positions

for subsidiary of Milburn Homes, a division of D.R. Horton. Planned and

organized open houses, Realtor luncheons, and other events and activities.

Correctly processed loan applications and maintained accurate documentation.

Streamlined customer service to buyers, agents, and builders. Adeptly

designed correspondence, invitations, and advertising materials. Performed

as Office manager in processing accounts payable, budget management,

purchasing, and office organization. Served as Appraisal Underwriter and

Appraisal Coordinator. Expedited subdivision approvals.

Key Achievements:

Established marketing base for each subdivision.

Achieved savings of $218,000 in low appraisal increases.

Processed 400+ appraisals at any given time.

EDUCATION

Bachelor of Arts

in Secondary Education Arizona State University Tempe,

AZ Certifications and Training: Graduate of Center for Creative Leadership,

Greensboro, N.C. / Austin Institute of Real Estate, Real Estate Instructor /

Mortgage Bankers Association, Auditing and Quality Control / FNMA

Underwriters, Quality Control and Program Development

PROFESSIONAL ASSOCIATIONS

MORTGAGE BANKERS ASSOCIATION, Member

TEXAS CAPITAL AREA BUILDERS ASSOCIATION (TXCABA), Sales and Marketing AUSTIN

BOARD OF REALTORS, Affiliate Member WILLIAMSON COUNTY BOARD OF REALTORS, New

Home Construction Chair, Affiliate COMMUNITY DEVELOPMENT HOUSING FOUNDATION,

Board Member

Contact this candidate