Sales Manager

Ayotunde Kolade

Email: ********@*************.***

Address:

City: Lanham

State: MD

Zip: 20706

Country: USA

Phone: 443-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Aggressive Certified Sales Consultant driven to exceed sales goals and corner the market in car sales. Certified Sales Consultant focused on customer satisfaction throughout all stages of the sales life cycle.

Educational Background:

High School Dipolma from University of Lagos, Niagara Falls NY 1/2001 to 6/1992 (Public Relations)

High School Dipolma from Victory High School Lagos Nigeria, Niagara Falls NY 1/2001 to 12/2012

High School Dipolma from All Saints Elementary School Nigeria, Niagara Falls NY 1/2001 to 12/2012

Job History / Details:

Summary

Aggressive Certified Sales Consultant driven to exceed sales goals and corner the market in car sales.

Certified Sales Consultant focused on customer satisfaction throughout all stages of the sales life cycle.

Highlights

Excellent communication skills

Established track record of exceptional sales results

Energetic

Compelling leadership skills

Accomplishments

Managed a successful sales team of four ( 4 ) members who consistently exceeded sales goals by 5 percentage each month.

Experience

January 2012 to 12/3/2012 12:00:00 AM

Certified Sales Consultant

Darcars auto dealership, Responsibilities include customer relations, establishing high quality of customer services through emphasis on greeting, servicing customer, selling both new and pre-owned vehicles in the lot.

Responds to customer's inquiries in professional and timely manners, utilizing various techniques and communicating product knowledge to customer by helping to identifying and selections of the vehicle of their choice.

Do vehicle presentation in all professional ways by showing all the features in the vehicle and their benefits to the need of the customer, do a demo drive with the customer, write the purchase order after the customer's commitment to buy, check and appraise the trade in by calling for the pay off if there is any.

Closing the deal and introducing the customer to the Finance Manager and the Service writer who will take care of the customer's future oil change and other maintenance.

Do the vehicle delivery and developing a lasting relationship with after sales follow up calls.

Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.Trained in negotiations and time management.Monitored customer preferences to determine focus of sales efforts.

January 2008 to January 2011

AY Limousine Services Inc

Owner and operator

providing a professional chauffeur services to and from all airports, homes, hotels, and any other designated locations.

Maintained daily records of operating costs, manifests, cash, and credit card payments and night safe deposits.

Providing a consistent customer services for all new and repeat customers by demonstrating a professional present at all time.

Maintained friendly and professional customer interactions.

January 2003 to January 2008

Assistant Sales Manager

Radio Shack Store.

Assisting the store Manager with day to day store activities in maximizing the profitability of the store with regard to maximizing sales and minimizing store related expenses.

Establishing a high quality of customer relations and services with an emphasis to staff on greeting, and selling that will help the store to build customer base and loyalty.

Responsible for proper and timely execution of all floor sets and updates, execute all marketing and sales signs for all dropped price tag for promotional items.

Supervises associates engaged in sales inventory receipts, reconciling cash receipts, prepares weekly schedules to ensure proper floor coverage, review time sheets and other payroll documentation for accuracy before the final submission to the Sales Manager.

Maintains a visually appealing store, ensuring proper pricing of merchandising and organization are all kept to the highest standard.

Actively assisting the Store Manager in interviewing and recruiting, hiring, and development of a.

Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.Trained in negotiations and time management.Hired and trained all sales staff for new store location.Resolved an average of 10 customer complaints per month regarding sales and service.

January 2000 to January 2003

Assistant Sales Manager

Multi-purpose stores DC: Responsible for day to day business activities with a focus on customer satisfaction and quality services by developing and implementing a team working environment which greatly increased scheduling accuracy and reduced both internal and external complaints.

Supervising the printing and binding of books which are to be supplied to the end users.

Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.Managed a regional sales staff of 6 membersShared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.Trained in negotiations and time management..

Education

University of Lagos,

Bachelor of Science Public Relations

Coursework in Public Relations

Victory High School Lagos Nigeria,

High School Diploma

All Saints Elementary School Nigeria

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