Customer Service High School

Confidential User

Email: ********@********-*****.***

Address:

City: Hebron

State: KY

Zip: 41048

Country: USA

Phone: 859-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Multi-lingual Flight Attendant willing to go the extra mile to provide exceptional customer service. Advanced knowledge of FAA regulations and experience in First Class cabin service. Sixteen years in the travel industry.

Educational Background:

High School Dipolma from Northern Kentucky University, Highland Heights KY 1/2001 to 5/1996 (Business Administration)

High School Dipolma from Simon Kenton High School, Highland Heights KY 1/2001 to 12/2012

Job History / Details:

Summary

Multi-lingual Flight Attendant willing to go the extra mile to provide exceptional customer service. Advanced knowledge of FAA regulations and experience in First Class cabin service. Sixteen years in the travel industry.

Highlights

Concierge duties

Communicates effectively

Fluent in French

VIP services

Listening skills

Knowledge of many metropolitan areas

Exceptional multi-tasker

Accomplishments

Protective Services

Applied safety procedures and policies as outlined in Department Safety Manual.

Supervision

Supervised new flight attendants with initial flights after classroom training. Evaluated other flight attendants with annual check rides.

Experience

February 1997 to September 2012

Comair Airlines Erlanger, KY

Flight Attendant/Check Airman

Provided for the safety and comfort of passengers and satisfied their needs and requests, within the limits of sound operational procedures.Prepared passengers and aircraft for landing, following procedures.Worked as part of a flight team with other crew members.Verified that emergency equipment was in working order.Ensured the aircraft was clean and prepared for flight with provisions on board for the safety and comfort of the passengers.Ensured that all company procedures and Federal Aviation Regulations were adhered to.Ensured compliance with all Federal, State, Local, and foreign regulations.Directed and assisted passengers in emergency procedures.

Education

1996 Northern Kentucky University Highland Heights, KY

Associate of Applied Science Business Administration

Classes in Accounting, Business, French, and Theater

1991 Simon Kenton High School Independence, KY

High School Diploma pre college

French

Affiliations

Member,Northern Kentucky University Alumni Association

FAA ceritified

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