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Customer Service Representative

Location:
Miami, FL
Posted:
December 03, 2012

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Resume:

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Nadine

AlphonseLegal Assistant

NADINE ALPHONSE

**** ********* *** *******

North Miami Beach, Florida 33162

786-***-****

******@*****.***

Summary Effective, Reliable, Punctual, Determined, and Motivated. Ability to coordinate/schedule hearings and deposition. Substantial experience, outstanding skills clerical settings; exceptional telephone etiquette. Compassionate and eager to assist with problem solving. Hardworking, energetic, and reliable, people person. Work well with others, either supervisory or support staff. Accustomed to working in fast paced environments with the ability to think quickly and successfully handle difficult clients. Execute multitasking effectively. Microsoft Word, Excel, Word Perfect, PowerPoint and data entry. Bilingual: English / Haitian Creole.

Education

University Of Phoenix Miami, FL

Currently Attending/ Online

Anticipated graduation date: 07/2013

Bachelor in Criminal Justice Studies

Brown Mackie College Miami, FL

2006- 2008 Graduated

Associate of Science in Paralegal Studies Areas of study included;

Business Law

Family Law

Criminal Law

Contract Law

Civil Law

Immigration Law Preparation and/or drafting of motions, pleadings, depositions, Interrogatories, discovery, etc.

Employment History

Law Office of Ivan A. Schertzer North Miami Beach, FL

Personal Injury Law

Receptionist

08/2008- 02/2010

Greet Clients/ Set up client files Maintaining the attorney's calendar Process incoming and outgoing mail / generating form letters Setting hearings, depositions, etc. Gather all medical records & bills for demand packages

Precision Response Corporation Miami, FL

Customer Service Representative

02/2005 - 07/2005

Marketed and promoted the benefits of DirecTV services to new and existing clients Processed programming for new and existing customers

American Telnet Miami, FL

Customer Service Representative

07/1999 " 03/2004

Handled multi-line phone systems to resolve any application issues, with customer orders

Employment Agencies/ Short Term Assignments

Maxim Health Miami, FL

07/2010- 12/2010

Neighborhood Health Partnership/ Customer Service rep.

Verified/ defined contents of health coverage, interpret/relayed claim results.

Incoming Call Center/ Customer Service

A Job For You Miami, FL

Moss Construction/ Receptionist

06/2008-06/2008

Incoming Calls/ light filing

.

A1A Employment of Miami Miami, FL

File Clerk (Jackson Memorial Hospital / Ryder Trauma Center)

10/ 2006 " 04/2008

Maintained X-Ray films for Emergency Room and Trauma.

Victoria and Associates

08/2006-10/2006

Miami Dade College File Clerk

Filed Paperwork for HR dept.

Victoria and Associates

07/2006-07/2006

Carnival Cruise Lines/ Clerk

Routed telephone calls.

Writing examples:

ARTICLE I

NAME/REGISTERED OFFICE

The name of this corporation shall be: Powell Sisters Daycare. The corporations registered office is located at: 1501 Biscayne Blvd. Miami, Fl 33141.

ARTICLE II

PURPOSE

This corporation is organized exclusively for educational purposes, more specifically to provide an educational daycare setting for children 0 to 12 years of age. To this end, the corporation shall at all times be operated exclusively for educational purposes within the meaning of Section 501(c)(3) of the Internal Revenue Code of 1986, as now enacted or hereafter amended, including, for such purposes, the making of distributions to organizations that qualify as exempt organizations under Section 501(c)(3) of the Internal Revenue Code of 1986, as now enacted or hereafter amended. All funds, whether income or principal, and whether acquired by gift or contribution or otherwise, shall be devoted to said purposes.

ARTICLE III

LIMITATIONS

At all times the following shall operate as conditions restricting the operations and activities of the corporation:

1) No part of the net earnings of the corporation shall inure to any member of the corporation not qualifying as exempt under Section 501(c)(3) of the Internal Revenue Code of 1986, as now enacted or hereafter amended, nor to any Director or officer of the corporation, nor to any other private persons, excepting solely such reasonable compensation that the corporation shall pay for services actually rendered to the corporation, or allowed by the corporation as a reasonable allowance for authorized expenditures incurred on behalf of the corporation;

2) No substantial part of the activities of the corporation shall constitute the carrying on of propaganda or otherwise attempting to influence legislation, or any initiative or referendum before the public, and the corporation shall not participate in, or intervene in (including by publication or distribution of statements), any political campaign on behalf of, or in opposition to, any candidate for public office; and

3) Notwithstanding any other provision of these articles, the corporation shall not carry on any other activities not permitted to be carried on by a corporation exempt from federal income tax under Section 501(c)(3) of the Internal Revenue Code of 1986, as now enacted or hereafter amended.

4) The corporation shall not lend any of its assets to any officer or director of this corporation [unless such loan program is regularly conducted as part of the activities of the organization and the qualification of the individual to participate in same is determined by a panel comprised solely of non-Board members or guarantee to any person the payment of a loan by an officer or director of this corporation.

ARTICLE IV

DURATION

The duration of the corporate existence shall be perpetual.

ARTICLE V

MEMBERSHIP/BOARD OF DIRECTORS

The corporation shall have no members. The management of the affairs of the corporation shall be vested in a Board of Directors, as defined in the corporations bylaws. No Director shall have any right, title, or intent in or to any property of the corporation.

There are three Directors constituting the first Board of Directors, their names and addresses being as follows:

Alfreda Powell 11220 West 9th Street Miami, Florida 33188

Shanell Powell 11358 East 8th Avenue Miami, Florida 33186

Marlow Stanfield 5684 South Baltimore Avenue Baltimore, Maryland 21075

ARTICLE VI

PERSONAL LIABILITY

No member, officer, or Director of this corporation shall be personally liable for the debts or obligations of this corporation of any nature whatsoever, nor shall any of the property of the members, officer, or Directors be subject to the payment of the debts or obligations of this corporation.

ARTICLE VI

INCORPORATOR

The incorporator(s) of this corporation is/are:

Alfreda Powell 11220 West 9th Street Miami, Florida 33188

Shanell Powell 11358 East 8th Avenue Miami, Florida 33186

Marlow Stanfield 5684 South Baltimore Avenue Baltimore, Maryland 21075

ARTICLE VII

DISSOLUTION

Upon the time of dissolution of the corporation, assets shall be distributed by the Board of Directors, after paying or making provisions for the payment of all debts, obligations, liabilities, costs and expenses of the corporation, for one or more exempt purposes within the meaning of section 501(c)(3) of the Internal Revenue Code, or the corresponding section of any future federal tax code, or shall be distributed to the federal government, or to a state or local government, for a public purpose. Any such assets not so disposed of shall be disposed of by a Court of Competent Jurisdiction of the county in which the principal office of the corporation is then located, exclusively for such purposes or to such organization or organizations, as said Court shall determine, which are organized and operated exclusively for such purposes.

The undersigned incorporator(s) certify that she/he/they execute(s) these articles for the purposes herein stated:

Alfreda Powell

Shanell Powell

Marlow Stanfield

Ex.2

In the Eleventh Judicial Circuit In and For Miami Dade County, Florida,

Polly Pocket,

(Plaintiff)

Case No. 0123-456

VS.

Ken Mattel,

(Defendant)

Complaint

Comes now Polly Pocket the plaintiff, pursuant to Chapter 83.11 of Florida Statutes, and file this Complaint a grounds thereof states as follows:

1) This an action to remove a tenant from real property in Miami Dade County, Florida.

2) Plaintiff owns the following described real property:

1675 NW 54 STREET Miami, FL 33142, a Single Family Dwelling.

3) Defendant has possession of the property under written agreement to pay rent in the amount of $1500.00 payable monthly. Within this agreement covers the cost of water and sewer which is provided by Miami Dade County Department of Water and Sewer.

4) Defendant failed to pay the rent due by the first of November. Defendant also violated several conditions set within the lease agreement. These conditions included:

A) No pets over 10 pounds

B) No loud music/ or disturbances;

C) Any illegal activity observed on the premises will constitute immediate conviction.

5) On November 1, 2007 the defendant failed to pay the amount of $1500.00 as stated on the lease as the monthly fee.

On November 15, 2007 the defendant was observed hosting a party in which complaints were filed with the local police department about the excessively loud music. Upon the police arrival there were several juveniles who were apprehended for consuming alcohol. They also found numerous evidence of drug paraphernalia scattered within plain view of entering the apartment. The defendant and several others were apprehended. On November 19, 2007 Plaintiff was observed harboring a stray dog (mutt approximately 30 to 40 pounds) on the premises. A tenant informed the defendant of the violation, and the tenant proceeded to provoke the dog to attack the tenant. The local police was called and the defendant fled the scene. On November 17, 2007 the plaintiff served the defendant with a 10 day notice to vacate, and deliver possession of the property, but defendant refuses.

6) Plaintiff served defendant with a second notice on November 30, 2007 to vacate, and deliver possession of the property, but defendant again refused.

In the case of Salmonte v. Eilertson the District Court of Appeal of Florida, First District

Found that in Section 83.64(3) of Florida Statutes that "when the landlord proves that the eviction is for good cause, and further defines good cause to include "violation of the rental agreement. In this case the defendant continuously violated set terms that were placed within the lease agreement. The plaintiff has provided numerous occasions when the defendant violated the lease agreement.

WHEREFORE, Plaintiff demands judgment for possession of the property and costs against the defendant.

I DO HEREBY CERTIFY that a Certificate of Service has been furnished to all parties by mail/hand delivery on the date Thursday, December 6, 2007.

(Plaintiff)

Polly Pocket

1122 Blue Street

Miami, Fl 33142

EX 3

WILL OF NADINE ALPHONSE

I, Nadine Alphonse, of the City of Miami and the State of Florida, revoke all prior wills and codicils and declare that this is my will.

First: I would like for my body to be cremated and my ashes to be separated equally to my family and close friends in which I state, if they survive me: Nozilia Innocent, Roderick Innocent Mitchell, Lou David Alphonse, Marie Pierre Joseph, Regina Joseph, and Cory Kenneth Jolly. My ashes are to be placed in a crystal vial necklace. My wishes are for those whom Ive entrusted with my ashes to place me around their neck on the anniversary of my death.

Second, if he survives me, I leave the care of my son Roderick Innocent Mitchell to my brother Lou Alphonse, if he survives me. If my brother predeceases me I place the care of my son to my mother Nozilia Innocent.

Third, momentary assets should be placed in a savings account for the care of my son Roderick Innocent Mitchell

Fourth, any other assets owned by me should be sold and the profits are place in a college trust fund for my son Roderick Innocent Mitchell.

Fifth, I hereby nominate and appoint my brother, Lou David Alphonse, executrix of this will. If my brother is unable or unwilling to act as executrix, I nominate and appoint my mother Nozilia Innocent, executrix. I direct that neither Lou nor Nozilia be required to give bond or security for the performance of duties as executrix.

IN WITNESS WHEREOF, I have subscribed my name this nineteenth day of December, in the year two thousand seven.

Nadine Alphonse

We, the undersigned, certify that the foregoing instrument was, on the nineteenth day of December, signed and declared by Nadine Alphonse to be her will, in the presence of us who, in her presence and in the presence of each other, have, at her request, hereunto signed our names as witness of the execution thereof, this nineteenth day of December, 2007.

123 Main Road

residing at Miami, Fl 33142

1811 Catalan Street

residing at Miami, Fl 33881

1186 Pushup Street

residing at Miami, Fl 33894

Ex 4

STATE OF FLORIDA

COUNTY OF DADE

FAMILY COURT BRANCH

Maythe Kendall Valentin,

v. Civil Action No. 0553820

Juan Luis Valentin

COMPLAINT FOR ABSOLUTE DIVORCE

The plaintiff, through her attorney alleges:

1) The jurisdiction of this court is based upon section 1524; title Family of the State Code (1978).

2) The plaintiff is 28 years old.

3) The plaintiff is a resident of the State of Florida, County of Dade. She has resided there for eight years immediately preceding the filing of this complaint.

4) The parties were married on September 11, 2000, in the State of Alaska, County of Juneau.

5) There are two children born of this marriage.

6) The Plaintiff and defendant lived and cohabitated together from the date of their marriage until April 13, 2008, at which time they both agreed to separate because of mutual incompatibility. This separation has continued voluntarily and without cohabitation for since and until the present time.

7) Since the separation, the plaintiff has resided at 301 N.E 2nd Ave., Miami FL. 33142, and the defendant have resided at a U.S Army post in Guantanamo Bay.

8) There is no reasonable likelihood of reconciliation.

WHEREOF, the plaintiff PRAYS:

1. For an absolute divorce.

2. For alimony and a division of property.

3. For restoration of her maiden name.

4. For reasonable attorneys fees and costs.

5. For such other relief as this Court may deem just and proper.

Ayana N. Harris Mayteh Kendall Valentin, Plaintiff

Attorney for Plaintiff

234 Main ST.

State of Florida

County of Dade

Mayteh Kendall Valentin, being first duty sworn on oath according to law, deposes and says that she has read the foregoing complaint by her subscribed and that the matters stated therein are true to the best of her knowledge, information, and belief.

Mayteh Kendall Valentin, Plaintiff

Subscribed and sworn to before me on this 10th day of May, 2008.

Notary public

My commission expires on September 11, 2009.

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