Customer Service High School

Diane Morton

Email: ********@**************.***

Address:

City: Peoria

State: AZ

Zip: 85345

Country: USA

Phone: 623-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results, oriented group/home Health Care/Respite Manager. With a diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.

Educational Background:

High School Dipolma from Glendale Community College, Phoenix AZ 1/2001 to 3/2002 (General)

High School Dipolma from Apollo High School, Phoenix AZ 1/2001 to 12/2012

Job History / Details:

Professional Summary

Group Home Administrator with a focus on developing high standards of practice, evaluating patient care for effectiveness and implementing necessary changes to programs and policies.

Education and Training

2002 Glendale Community College Glendale, Arizona

Early Childhood Teaching Certificate A.A.S

1985 Apollo High School Glendale, Arizona

High School Diploma General

Skill Highlights

Staffing management ability

Sound decision making

Staff training and development

Staffing management ability

Personal and professional integrity

Critical thinking proficiency

Effectively influences others

Conflict resolution

Motivation techniques specialist

Proven patience and self-discipline

Professional Experience

September 2012 to Current

Rescare/Homecare Phoenix, Arizona

Direct Support Professional

Provide care for the elderly and Developmentally delayed individual. Assist or provide light housekeeping, cooking and general overall personal hygiene . Respite care and companionship.

April 2002 to December 2009

Tungland Corporation Phoenix, Arizona

Group home Manager

Maintained budgets, time sheets, supervised five staff, completed ISP'S and BTP'S, and all medical review appointments, grocery shopped and entered computer data.

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