Manager Real Estate

Summer Hessler

Email: ********@**************.***

Address:

City: Pataskala

State: OH

Zip: 43062

Country: USA

Phone: 828-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Resident Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions.

Educational Background:

High School Dipolma from Galloway School of Real Estate, Hayesville NC 1/2001 to 11/2011 (Real Estate)

High School Dipolma from Southwestern Community College, Hayesville NC 1/2001 to 12/2012

Job History / Details:

Summary

Resident Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions.

Highlights

Multi-family property management

Sales and marketing

Skilled multi-tasker

Team player

Microsoft Office

Knowledge of leasing and market conditions

Decisive

Fast learner

Personable

Fair housing mandates

Experience with Onesite and rentroll

Accomplishments

Trained and mentored 10 new employees each year.

Won Resident Manager of the quarter 10 times in 6 Years

Helped "Lease up" 3 new communities in the last 6 Years

Had 500 New Move ins in just over 3 years.

Experience

April 2006 to Current

New Life Properties Columbus, Ohio

Resident Manager/ Assistant Community Director

Responsibilities included: Assisted complete operations for 461-920 unit apartment communities, meeting with prospective residents, identifying their housing needs, interviewing them to determine eligibility, showing vacant units and property amenities, preparing leases and conducting move-ins and move-outs, collecting rent from residents, verifying amount paid, depositing rent checks and sending verified information to the corporate office.

Followed up on any delinquent rent, prepared 3-day notices and initiated eviction procedures as necessary.

Maintained good tenant/owner relations by utilizing professional communication at all times.

Handled residents questions, complaints and concerns and took the necessary steps to resolve the situation.

Assist the manager with the general administration of the property and performing related management functions with the daily operations of the apartment community.

Handle all telephone inquiries, setting appointments, showing and renting units, processing the move-ins, setting up leases, executing renewals and handling move-outs.

Active in conducting move-in and move-out inspections of units to determine applicable charges for damages, conducting inspections to determine market readiness and implementing high quality standards of cleanliness and aesthetic appearance.

Post rent payments and prepare bank deposits as well as follow up on collections, post 3-days notices and late fees.

March 2002 to February 2004

T&R Properties Dublin, Ohio

Property Manager

Managed 120 unit property

Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.

Conducted apartment tours for potential tenants and answered any questions.

Monitored and documented all income, including delinquencies.

Collected and kept careful records of rental payments.

Handled customer complaints personally to verify they were properly handled.

Maintained accurate and updated websites and printed materials.

Managed all day-to-day activities involving tenants, subcontractors and property management.

Monitored common areas for cleanliness and safety.

Compiled and conveyed all operational and financial data to the regional manager.

Education

Galloway School of Real Estate Hayesville, NC

Real Estate

Introduction to Real Estate

Coursework in Real Estate Law, Property Management and Fair Housing

Southwestern Community College Sylva, NC

Associate of Arts

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