Customer Service Manager

Nicole Bellerose

Email: ********@******.***

Address:

City: Manchester

State: NH

Zip: 03102

Country: USA

Phone: 603-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic customer service professional with three years client interface experience. Excited to get out and communicate with the clients to provide them better assistance with their purchases. Always looking for new and challenging experiences to gain knowledge in my field.

Educational Background:

High School Dipolma from Concord High School, Concord NH 1/2001 to 6/2007 (Automotive)

Job History / Details:

Professional Summary

Highly enthusiastic customer service professional with three years client interface experience. Excited to get out and communicate with the clients to provide them better assistance with their purchases. Always looking for new and challenging experiences to gain knowledge in my field.

Skill Highlights

Strong organizational skills

Active listening skills

Creative problem solving

Energetic work attitude

Basic Microsoft Outlook skills

Multi-Task management

Adept customer relations

Telecommunication skills

Microsoft Word and Excel

Skillful in Anzio and Vast Systems

Work Experience

August 2011 to Current

Sullivan Tire Wholesale Manchester, NH

Sales Associate/ National Account Representative

As a sales associate I have successfully interacted with customers and retail buyers to expedite orders. Managed multiple lines of telecommunications, and specialty ordering. I also expedite all warranty files and distribute credit to customers.

As a National Account Representative, I visit several accounts in our area to increase sales by educating them on new product, POS material, and ordering conflicts.

October 2009 to August 2011

Tire Warehouse Manchester/ Goffstown, NH

Assistant Manager

As an Assistant Manager I assisted the manager with all daily duties, also acting as stand in manager when needed. Became skilled in the vast computer system and educated manager trainees in vast system. I increased special order sales and customer relations. Also improved service quality and increased sales by developing a strong knowledge of company's products and services.

Education and Training

2007 Concord High School Concord, NH

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