Customer Service High School

Gloria E. Chevres

Email: ********@**-********-********.***

Address:

City: Orlando

State: FL

Zip: 32837

Country: USA

Phone: 407-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard-working, experienced Massage Therapist focused on Health and Relaxation. Dedicated to delivering the highest quality service to every client. My main goal is to create the most memorable Spa experience. Reliable and conscientious.

Educational Background:

High School Dipolma from Elysee, New York City NY 1/2001 to 12/1989 (Massage Therapy and Skin Care)

High School Dipolma from Wood Hygienic Institute, New York City NY 1/2001 to 12/2012

Job History / Details:

Summary

Hard-working, experienced Massage Therapist focused on Health and Relaxation. Dedicated to delivering the highest quality service to every client. My main goal is to create the most memorable Spa experience. Reliable and conscientious.

Skills

Excellent Communication skills

Good Personality

Excellent Customer Service

Work well under pressure

Multi-tasking

Team Player

Reception

Scheduling

Medical Records

Billing

Filing

Sales

Languages: English, Spanish and Portuguese

Internet Windows, Fax, Copier, Merchant Services, Inventory, Ordering and Receiving

Neuromuscular Therapy

Myofascial release

Reflexology

Aroma Therapy

Cranio Sacral

Trigger point Therapy

Hot Stone Massage

Acu Med Therapy

Electrical Muscle Stimulation

Hydrotherapy

Body Wraps

Vichy Shower Treatments

Facials with Extractions

Waxing

Professional Mineral Make-up application

Cellulite treatments with Synergy and Anesi from Spain

Chemical Peels from Biomani and Image Skin Care Companies

Master in the Art of Eyelash Extensions from Prima Diva of Le Belle International

Ultraviolet Visia Complexion Analysis from Canfield Scientific Inc.

Accomplishments

Highly trained in Hong Kong at Elysee on Massage Therapy and Skin Care.

Worked for Chiropractors and Medical Doctors, obtaining valuable experience and knowledge.

Consistently recognized by management for providing superior therapy and customer service.

Keeping myself updated with Science and Medical information.

Experience

November 2009 to Current

Reunion Resort Davenport, Florida, USA

Massage Therapist

Performing 50 to 80 min Massage Therapy. Sanitizing and adhering to rules, regulations and protocols.

January 2012 to Current

Massage Envy Orlando, Florida, USA

Massage Therapy

Performing 50 to 120 minutes customized massages. Sanitizing and documenting with soap notes. Following up with protocols, rules and regulations from the company.

Education and Training

1989 Elysee Hong Kong, Asia

Massage Therapist and Aesthetician Massage Therapy and Skin Care

Academic Achievement Award for best student in the art of Massage Therapy and Skin Care from Elysee School of Beaute in Causeway Bay Hong Kong.

1992 Wood Hygienic Institute Kissimmee, Florida

Licensed Massage Therapist Massage Therapy

500 hours under the instruction of Helen Wood. Anatomy, Physiology, Massage history, customer service, Hydro Therapy and hands on to comply with Florida State Massage Board regulations.

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