Sales Customer Service
Resume:
Amy Hatchett
Email: *********@********.***
Address: *** ******** **., # ***
City: Honolulu
State: HI
Zip: 96813
Country: USA
Phone: 808-***-****
Skill Level: Senior
Salary Range: $50,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
DR. AMY B. HATCHETT, B.S., D.C.
Telephone: 808-***-**** l E-mail: *********@********.***
OBJECTIVE/TITLE STATEMENT: Would like to obtain a Medical Device Sales Representative position in Honolulu, Hawaii. Successfully selling & marketing a reputable Medical Device company`s products to targeted health professionals maximizing growth & increasing it`s product volume in Hawaii.
PROFESSIONAL PROFILE:
l Highly motivated, achievement oriented professional who demonstrates the ability to initiate
successful sales, marketing and management to drive revenue growth and profitability
l Places a high priority on cultivating strong, profitable customer/client relationships through
consultative approach, customer service and responsiveness
l Confident, articulate and persuasive speaker with well developed presentation, negotiation
and closing skills; adept at communicating with people of all ethnicities and ages
l Able to deliver high-impact presentations that demonstrate value and benefit to key
decision-makers
l Thorough understanding of health care, medical and pharmaceutical terminology
and statistical reporting
l Creative problem solver who is committed to a solution-based sale approach with a proven
ability to maximize revenue opportunities and meet customer needs
l Strategic thinker who is able to synthesize information quickly and adapt to changing
situations, methods, techniques and procedures
l Well versed in the use of computer applications to maintain accurate documentation
PROFESSIONAL EXPERIENCE:
HATCHETT CHIROPRACTIC, Honolulu, HI 4/96 - Present
Clinic Director/Doctor/Owner
l Coordinate the examination, diagnosis and treatment of patients with, but not limited to,
musculoskeletal conditions of the spinal column and extremities
l Perform diagnostic procedures including physical, neurologic and orthopedic examinations
and tests to determine the extend of injuries/disorders
l Integrate multi-disciplinary approach including manual therapy, therapeutic exercise, neuro-
muscular re-education, range of motion, physical therapy, postural analysis and low-force
adjusting
l Effectively market practice through media advertising, networking and community involvement-
increasing yearly profit margin an average of $6,000.00 per year
l Organize and participate in various health fairs, offer free monthly health classes and make
presentations at long-term care facilities and schools
l Initiated customer and insurance billing, accounting, insurance/client correspondence and
office administration
l Ensure compliance with all HIPPA and state laws/regulations, complete proper documentation
and coding procedures, and train staff in all areas of compliance
Successfully helped form Pacific Professional Partners Healthcare Organization in 2000-
which helped to increase 2000`s yearly profit margin $7,000-largest profit over 4 years
Guest Speaker at Medical Assisting Schools and Community Colleges
Develop and present promotional events to educate individuals and healthcare providers
on preventative healthcare, healing therapies, products and techniques
DR. AMY B. HATCHETT, B.S., D.C.
Page 2
ISLAND NECK AND BACK, Honolulu, HI 7/00-12/00
RATHJEN CLINIC, Honolulu, HI 7/99-7/00
Director of Physical Rehabilitation
* Directed and managed staff in all areas to provide excellent physical rehabilitation care
* Developed, presented and supervised exercise programs for patients; monitored progress
* Prepared patient files/reports, communicated with physicians and documented all
procedures
* Completed patient intakes, performed exams, prepared x-rays and provided physiotherapy
modalities
* Coordinated scheduling, billing, patient reports, insurance correspondence and office
management
HOLISTIC CENTER OF PACIFIC, Honolulu, HI 4/96 - 5/97
Teacher
l Provided instruction in Anatomy & Physiology, Medical Terminology, Myofascial/Trigger
Point Technique, Preventive Healthcare, and Ethics/Professionalism
l Developed syllabus, curriculum, lesson plans and testing procedures according to
educational guidelines and requirements
l Prepared and administered tests, graded student work and evaluated student progress
ROSS`, Honolulu, HI
Night Manager/Stock Supervisor 6/96 - 6/97
l Delegated and supervised staff in remerchandising and stocking entire sales floor
l Coordinated with daytime management to implement marketing strategies, staff training and
floor plans for merchandising
FOXMOOR, Davenport, IA 7/89 - 7/91
Sr. Assistant Manager
l Directed activities of employees and Jr. Assistant Manager in the sale of clothing and accessories
l Hired, trained and motivated employees in all areas of customer service, merchandising and sales-
exceeded my monthly sales goals each month an average of 15-20% by remerchandising the store,
and providing a hands on personal sales touch with excellent customer service and product knowledge
to customers
l Developed effective scheduling to meet customer needs and budget requirements
l Performed balancing of daily cash drawer, recorded sales and prepared sales reports
l Created incentive programs and store contests to increase customer traffic and revenues-
through creating new incentives and contests for employees, helped each sales associate increase their
monthly sales an average of 5-10%; helping to overall place and keep our store as one of the top 3 in
sales for our District
PEOPLE`S DRUGS, Moline, IL 7/87 - 7/89
Cosmetic Counter Manager/Make-Up Artist
l Hired staff and generated incentive programs to increase customer count and sales of cosmetics
l Trained staff in promoting the sale of various products to meet daily and individual cosmetic
company sales goals- exceeded my monthly sales goals an average 20-35% through store
remerchandising, creating new displays, and holding special makeover clinics for customers
l Developed special events, incentives and contests to increase department/store sales-1989
company contest-helped store increase sales by 35% winning a trip to Hawaii for myself and
other sales associates who met or exceeded daily sales goals
EDUCATION: PALMER COLLEGE OF CHIROPRACTIC, Davenport, IA
Doctor of Chiropractic Degree - 1995
Bachelor of Science Degree - 1995
DR. AMY B. HATCHETT, B.S.,D.C.
Page 3
Significant Coursework:
Gross Anatomy Human & Cell Physiology
Spinal Anatomy/Physiology Central/Peripheral Nervous System
Neuroanatomy/Neurophysiology Neuromuscular Systems/Orthopedics Geriatrics Pathology
Nutrition Cardiopulmonary Anatomy
Toxicology Radiology
Physiotherapy Biomechanics
Chiropractic Techniques Obstetrics/Gynecology
Ethics/Jurisprudence Economics/Business Administration
ORGANIZATIONS: Hawaii State Chiropractic Association
l Treasurer
l Legislation & Continuing Education Committee Member
l Member Recruitment Committee Member
REFERENCES: Available upon request
Contact this candidate