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Sales Customer Service

Location:
Honolulu, HI
Posted:
November 29, 2012

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Resume:

Amy Hatchett

Email: abpxcx@r.postjobfree.com

Address: *** ******** **., # ***

City: Honolulu

State: HI

Zip: 96813

Country: USA

Phone: 808-***-****

Skill Level: Senior

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

DR. AMY B. HATCHETT, B.S., D.C.

Telephone: 808-***-**** l E-mail: abpxcx@r.postjobfree.com

OBJECTIVE/TITLE STATEMENT: Would like to obtain a Medical Device Sales Representative position in Honolulu, Hawaii. Successfully selling & marketing a reputable Medical Device company`s products to targeted health professionals maximizing growth & increasing it`s product volume in Hawaii.

PROFESSIONAL PROFILE:

l Highly motivated, achievement oriented professional who demonstrates the ability to initiate

successful sales, marketing and management to drive revenue growth and profitability

l Places a high priority on cultivating strong, profitable customer/client relationships through

consultative approach, customer service and responsiveness

l Confident, articulate and persuasive speaker with well developed presentation, negotiation

and closing skills; adept at communicating with people of all ethnicities and ages

l Able to deliver high-impact presentations that demonstrate value and benefit to key

decision-makers

l Thorough understanding of health care, medical and pharmaceutical terminology

and statistical reporting

l Creative problem solver who is committed to a solution-based sale approach with a proven

ability to maximize revenue opportunities and meet customer needs

l Strategic thinker who is able to synthesize information quickly and adapt to changing

situations, methods, techniques and procedures

l Well versed in the use of computer applications to maintain accurate documentation

PROFESSIONAL EXPERIENCE:

HATCHETT CHIROPRACTIC, Honolulu, HI 4/96 - Present

Clinic Director/Doctor/Owner

l Coordinate the examination, diagnosis and treatment of patients with, but not limited to,

musculoskeletal conditions of the spinal column and extremities

l Perform diagnostic procedures including physical, neurologic and orthopedic examinations

and tests to determine the extend of injuries/disorders

l Integrate multi-disciplinary approach including manual therapy, therapeutic exercise, neuro-

muscular re-education, range of motion, physical therapy, postural analysis and low-force

adjusting

l Effectively market practice through media advertising, networking and community involvement-

increasing yearly profit margin an average of $6,000.00 per year

l Organize and participate in various health fairs, offer free monthly health classes and make

presentations at long-term care facilities and schools

l Initiated customer and insurance billing, accounting, insurance/client correspondence and

office administration

l Ensure compliance with all HIPPA and state laws/regulations, complete proper documentation

and coding procedures, and train staff in all areas of compliance

Successfully helped form Pacific Professional Partners Healthcare Organization in 2000-

which helped to increase 2000`s yearly profit margin $7,000-largest profit over 4 years

Guest Speaker at Medical Assisting Schools and Community Colleges

Develop and present promotional events to educate individuals and healthcare providers

on preventative healthcare, healing therapies, products and techniques

DR. AMY B. HATCHETT, B.S., D.C.

Page 2

ISLAND NECK AND BACK, Honolulu, HI 7/00-12/00

RATHJEN CLINIC, Honolulu, HI 7/99-7/00

Director of Physical Rehabilitation

* Directed and managed staff in all areas to provide excellent physical rehabilitation care

* Developed, presented and supervised exercise programs for patients; monitored progress

* Prepared patient files/reports, communicated with physicians and documented all

procedures

* Completed patient intakes, performed exams, prepared x-rays and provided physiotherapy

modalities

* Coordinated scheduling, billing, patient reports, insurance correspondence and office

management

HOLISTIC CENTER OF PACIFIC, Honolulu, HI 4/96 - 5/97

Teacher

l Provided instruction in Anatomy & Physiology, Medical Terminology, Myofascial/Trigger

Point Technique, Preventive Healthcare, and Ethics/Professionalism

l Developed syllabus, curriculum, lesson plans and testing procedures according to

educational guidelines and requirements

l Prepared and administered tests, graded student work and evaluated student progress

ROSS`, Honolulu, HI

Night Manager/Stock Supervisor 6/96 - 6/97

l Delegated and supervised staff in remerchandising and stocking entire sales floor

l Coordinated with daytime management to implement marketing strategies, staff training and

floor plans for merchandising

FOXMOOR, Davenport, IA 7/89 - 7/91

Sr. Assistant Manager

l Directed activities of employees and Jr. Assistant Manager in the sale of clothing and accessories

l Hired, trained and motivated employees in all areas of customer service, merchandising and sales-

exceeded my monthly sales goals each month an average of 15-20% by remerchandising the store,

and providing a hands on personal sales touch with excellent customer service and product knowledge

to customers

l Developed effective scheduling to meet customer needs and budget requirements

l Performed balancing of daily cash drawer, recorded sales and prepared sales reports

l Created incentive programs and store contests to increase customer traffic and revenues-

through creating new incentives and contests for employees, helped each sales associate increase their

monthly sales an average of 5-10%; helping to overall place and keep our store as one of the top 3 in

sales for our District

PEOPLE`S DRUGS, Moline, IL 7/87 - 7/89

Cosmetic Counter Manager/Make-Up Artist

l Hired staff and generated incentive programs to increase customer count and sales of cosmetics

l Trained staff in promoting the sale of various products to meet daily and individual cosmetic

company sales goals- exceeded my monthly sales goals an average 20-35% through store

remerchandising, creating new displays, and holding special makeover clinics for customers

l Developed special events, incentives and contests to increase department/store sales-1989

company contest-helped store increase sales by 35% winning a trip to Hawaii for myself and

other sales associates who met or exceeded daily sales goals

EDUCATION: PALMER COLLEGE OF CHIROPRACTIC, Davenport, IA

Doctor of Chiropractic Degree - 1995

Bachelor of Science Degree - 1995

DR. AMY B. HATCHETT, B.S.,D.C.

Page 3

Significant Coursework:

Gross Anatomy Human & Cell Physiology

Spinal Anatomy/Physiology Central/Peripheral Nervous System

Neuroanatomy/Neurophysiology Neuromuscular Systems/Orthopedics Geriatrics Pathology

Nutrition Cardiopulmonary Anatomy

Toxicology Radiology

Physiotherapy Biomechanics

Chiropractic Techniques Obstetrics/Gynecology

Ethics/Jurisprudence Economics/Business Administration

ORGANIZATIONS: Hawaii State Chiropractic Association

l Treasurer

l Legislation & Continuing Education Committee Member

l Member Recruitment Committee Member

REFERENCES: Available upon request



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