Customer Service Sales

Juston Sprinkle

Email: ********@************.***

Address:

City: Klamath Falls

State: OR

Zip: 97601

Country: USA

Phone: 541-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Skilled in reading and interpreting blueprints, diagrams and drawings.Machine Operator with positive attitude and a commitment to safety, quality, customer service and lean manufacturing.

Educational Background:

High School Dipolma from Columbia Southern University, Orange Beach AL 1/2001 to 2/2011 (Psychology)

High School Dipolma from Medic First Aid International, Orange Beach AL 1/2001 to 11/2012

Job History / Details:

Executive Summary

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Skilled in reading and interpreting blueprints, diagrams and drawings.Machine Operator with positive attitude and a commitment to safety, quality, customer service and lean manufacturing.

Core Qualifications

Troubleshooting specialist

Certified Forklift Operator

Engineering/project management experience

Production procedures

Exceptional organizational skills

Microsoft applications skills

Extremely quick learner

Safety-oriented

Clear communicator

Proficient multi-tasker

Materials handling training

Safety inspections

Process implementation

Staff leadership and development

Hiring and retention

Training and development

Recruiting

Employee relations

Regulatory compliance

New hire orientation

Exceptional interpersonal skills

OSHA inspections

Quality control

Results-oriented

Self-motivated

Proficient in Adobe software

Word and Excel proficient

Professional Experience

April 2008 to August 2012

Wal-Mart Maui, Hawaii

Management

Made sound and logical judgments regarding process changes.Led sales calls with team members to establish sales and customer retention goals.Managed sales transactions with a revenue stream of $72 million annually. Determined merchandise price schedules and discount rates.Monitored customer preferences to determine focus of sales efforts.Generated monthly and annual sales reports.Created and directed sales team training and development programs.Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.Trained in negotiations and time management.Conducted new employee orientation to foster positive attitude toward organizational objectives.Directed personnel, training and labor relations activities.Identified staff vacancies and recruited, interviewed and selected applicants.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

February 2005 to January 2008

Bowater Boaz, Alabama

Boiler and Kiln Operator

Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.Troubleshooted electrical/electronic control circuits.Measured and marked dimensions and reference points accurately.Measured instruments to verify compliance with precise specifications.Dismantled and inspected components and adjusted and repaired them as necessary.Calculated and set controls to regulate machining factors like part speed, feed, coolant flow, depth and angle of cut and clamping methods.Gauged and maintained tolerances on grinding diameters, depths, squareness and parallelism.Operated hand tools, drill presses, riveting machines and tap burners.Maintained logs, lists and files and promptly completed all necessary paperwork.Changed equipment over to new product.Started machine operations by inserting control instructions into control units.Ensured the most cost-effective production methods were employed.

January 1999 to January 2001

Federal Mogule Boaz, Alabama

Axle Cutter and Sand Blaster Operator

Actively suggested operational improvements to enhance quality, improve production times and reduce costs.Adjusted machine feed and speed if machine malfunctioned.Changed equipment over to new product.Helped achieve company goals by supporting production workers.Inspected finished products for quality and adherence to customer specifications.Monitored and adjusted production processes or equipment for quality and productivity.Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges.

February 2001 to January 2005

United States Army Schofield Bks., Hawaii

Team Leader

Implement and ensure execution of missions.

Train and develop new recruits.

Lead team building drills.

Ensure every team member is well trained in safety and survival skills.

Ensure that the Military Code of Conduct is followed at all times by all team members.

Education

2012 Columbia Southern University Orange Beach, Alabama

Bachelor of Science Psychology

3.2 GPA

Coursework in Social Psychology and Professional Management Techniques

2011 Medic First Aid International Eugene, Oregon

Certifications First Aid/AED Training

Adult first aid training.

Defibrillator training.

Adult and child cpr training.

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