Customer Service Sales
Resume:
Eli Fuentez
Email: ********@************.***
Address:
City: Arkadelphia
State: AR
Zip: 71923
Country: USA
Phone: 870-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Hard-working professional with broad-based background in higher education and extensive experience in customer service and sales.
Educational Background:
High School Dipolma from Pittsburg State University, Pittsburg KS 1/2001 to 12/2006 (Communication and Spanish)
High School Dipolma from Labette Community College, Pittsburg KS 1/2001 to 11/2012
Job History / Details:
Career Focus
Hard-working professional with broad-based background in higher education and extensive experience in customer service and sales.
Summary of Skills
Event management
Cold calling
Multi-task management
Customer Service
Computer proficient
Budgeting
Sales
Database Management
Professional Experience
May 2009 to Current
Ouachita Baptist University Arkadelphia, AR
Senior Admissions Counselor
Plan events, implement recruitment strategies, and communicate with prospective students about the admissions and financial process involved with attending a university.
Travel extensively each year to attend college fairs and meet students in target cities.
Use computers and other office equipment on a daily basis.
Maintain student records in both software and web-based applicant-tracking programs.
Make phone calls, including cold calling, promoting the university to prospective students.
Manage a team of seven student workers in the communication-flow process.
November 2009 to June 2012
Ouachita Baptist University Arkadelphia, AR
Women's Golf Coach
Recruited players for the women's golf program.
Managed all details related to apparel, competition, and budgeting for the women's golf program.
Worked with recruits and team members to maintain NCAA compliance.
August 2008 to April 2009
USD 506 Altamont, KS
Substitute Teacher
Was responsible for implementing the absent teacher's lesson plans for a given day.
Assisted students with classroom or class content issues.
Handled discipline in a classroom setting.
December 2007 to July 2008
Enterprise Rent-A-Car Tulsa, OK
Management Trainee
Was responsible for all customer service aspects of the rental process.
Participated in the management and coordination of my branch's fleet of vehicles.
Assisted in managing the financial success of my branch.
Marketed to local body shops and insurance companies to build relationships and gain business.
Utilized computer programs, intranet, and office equipment on a daily basis.
Education
2006 Pittsburg State University Pittsburg, KS
Bachelor of Arts in Communication and Spanish
Member of Spanish Club 2005-2006.
PSU Dean's list every semester attended.
2004 Labette Community College Parsons, KS
Associate's Degree in Economics
Member of Phi Theta Kappa Honors Society for Junior Colleges.
LCC Dean's list every semester attended.
Professional Affiliations
National Association of Baptist Enrollment Professionals
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