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Management Manager

Location:
Rossford, OH
Posted:
November 21, 2012

Contact this candidate

Resume:

Peter Farquharson

Email: abpwoa@r.postjobfree.com

Address: **** * ******** **

City: Rossford

State: OH

Zip: 43460

Country: USA

Phone: 419-***-****

Skill Level: Director

Salary Range: $74,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Dr. Peter H. L. Farquharson, D.B.A.

1048 N Ironwood Dr, Rossford, OH 43460

Cell 419-***-****

E-mail abpwoa@r.postjobfree.com

An experienced, Information Technology (IT) Leader and Manager with 12+ years of IT management experience. A demonstrated history of providing practical solutions to business needs and building strong relationships with all levels of the organization. A motivated leader and manager with a track record of delivering results.

PROFESSIONAL EXPERIENCE

IS Director Programming Services

Triton College, River Grove, IL August 2012-Present

Provide leadership and direction to all of the College's primary administrative, academic (Datatel/Colleague ERP), and web applications (Ektron CMS). Manages and directs the application systems planning, analysis, programming, and implementation activities in support of all Triton divisions and departments. Interface with all levels of management, faculty, staff, and students. Interface with Information Systems service provider within academic institutions where Information Systems partners with the users to meet institutional goals. Proven ability to manage a comprehensive computer center.

Responsibilities:

Responsible for the planning and supervision of application development activity including feasibility studies, package evaluation and selection, time and cost estimates, development, implementation, and maintenance for both proprietary application software and vendor package solutions.

Responsible for the establishment and implementation of standards and practices to ensure the highest degree of software quality. Directs the application development staff to ensure adequate, proactive involvement of application development staff with software development teams.

Maintains relationships with user management to establish project objectives and plans the course of action to be followed.

Responsible for the delivery of project results and value to the business and its clients.

Assigns personnel and other resources to various projects to meet business needs.

Prepares project activity and progress reports, and communication of open issues to management and subordinates.

Trains and develops staff on effective techniques in design, analysis, installation and implementation. Establishes procedures to insure the success of project efforts.

Reviews and evaluates developers' work and prepares job performance reviews. Make recommendations on personnel actions including hiring, termination, and promotions.

Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities and methods.

Assists in projecting software and hardware requirements for user departments supported.

Maintains regular contact at various levels of user and IT supervision and management, requiring discussion of enterprise business needs, procedures, requirements and proposed technology solutions.

Locates and selects vendors. Manages the relationships with contracted firms, and product or service vendors to obtain purchased systems availability and provides management and users with alternative solutions.

Prepares presentations related to current and proposed activities. Frequently requires the influencing of others in presenting recommendation, obtaining approvals and resolving problems.

Prepare bids and negotiate contracts with vendors for purchase of hardware, software, and peripheral devices as related to responsibilities.

Prepare requisitions for departmental purchases of hardware, software, and peripheral devices as related to responsibilities.

Provide weekly status report to the Associate Vice President of Information Systems.

Develop systems and processes to document and track projects, tickets and tasks.

Develop training program to keep staff up-to-date on current technologies.

Participate in technology contract reviews.

Manage technology usage licenses.

Represent Information Systems' strategies, processes and procedures as articulated by the Associate Vice President of Information Systems in College meetings.

IT Director/Manager

Mercy College of Ohio, Toledo, OH June 2002-February 2011

Provided leadership and direction to all information technology (IT) and telecommunications activities within the College .Lead the IT Governance process for the Information Technology Committee on information systems strategic planning as well as progress on major IS initiatives. Provided leadership for all ongoing activities related to the design, development, implementation, and maintenance of ERP systems and all IT and telecommunications solutions. Developed and maintained collaborative partnership with Vice Presidents, Deans, Associate Deans, Program Chairs and Directors to ensure IT responsiveness to various needs across the college.

Accomplishments:

Directed the successful implementation of a new ERP system (Empower-XL) and integrating it with the Desire2Learn (D2L) Learning Management System on time and within budget.

Led the implementation of a state-of- the- art computer lab where the instructor had remote control over each work station.

Directed the implementation of wireless network throughout the college providing on demand network access for administrators, faculty, staff, and students.

Implemented Video Conference system enabling live connections with the St. Elizabeth campus in Youngstown OH and saving cost in travel and related expenses.

Implemented conference telecommunications devices in all meeting, conference, and board rooms.

Implemented network multifunction devices (MFDs) which reduce printing costs and improve productivity of faculty and staff.

Directed and implemented a charge system for all students printing from computer labs and all student access computers throughout the college. This help to reduce the administrative cost of maintaining student accessible printers.

Led the implementation of updated technology throughout all classrooms thereby enabling faculty improved ability to engage students in teaching and learning using the latest technologies.

Implemented Project Management Office and best practices in portfolio management increasing IT project execution and capacity planning while decreasing project timelines and project costs.

Implemented learning management system for the continuing professional education division that contributed to increased revenue and improved productivity of faculty and staff.

Implemented IT Service Desk best practices increasing response time to service call and improving customer satisfaction.

Implemented new faculty evaluation system that improved clerical staff productivity and provided vital feedback data for faculty and administration.

Led the implementation of updated hardware and software throughout the college which improved productivity.

Implemented laptop computers for faculty and staff thereby providing greater flexibility to work on and off campus.

Implemented online billing and payment in the student information system thereby providing flexibility and convenience for students and parents to pay tuition and fees.

Implemented online registration which eliminated long lines outside the Registrars office and improved the productivity of the Registrars staff.

Led the expansion of the email system and its integration with other systems which allowed improved communications between faculty, staff, administration, and students.

Adjunct Professor

Mercy College of Ohio, Toledo, OH September 2006 December 2010

Developed and taught face-to-face course in Healthcare Information Systems.

Taught traditional face-to-face course in Mathematics.

Developed, implemented, and taught online course in Healthcare Information Systems.

Received outstanding teaching ratings from students and college administration.

Adjunct Professor

South University Online, Pittsburgh PA April 2010- Present

Facilitate and teach online courses in Computer and Internet Technology

Received outstanding teaching ratings from students.

Assistant Director Systems - Student Financial Aid Office

Bowling Green State University, Bowling Green OH October 1999-June 2002

Provided leadership and management of the development, maintenance, and evaluation of the student financial aid office (SFA) computing systems and their integration with other internal and external systems. .Responsible for strategic planning, systems integration, security management, program design, implementation, and operational effectiveness of information technology for the office. Worked closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of financial aid.

Accomplishments:

Directed and managed the development, production, and maintenance of computer based reports that lead to the operational efficiency of the office.

Directed and managed the import and export of financial aid data between the SFA and other university offices, as well as State and Federal Government offices, leading to the successful disbursement of millions of dollars in aid to students.

Maintained SFA system security.

Managed the design, configuration and maintenance of the SFA Website.

Investigated and resolved systems related issues.

Provided systems training and support.

Developed and produced system support documentation.

Supervised staff of systems supports personnel.

Computer Programmer/Technical Support Specialist

The Shared Logic Group, Inc., Holland, OH June 1998-October 1999

Responsible for developing and maintaining software application for firms in the recycling and steel industry. Provided technical support to client in the installation and maintenance of systems.

Accomplishments:

Developed and implemented software applications for firms in the Recycle and Steel Industries which lead to increased revenues and operational effectiveness.

Provided end-user technical support which enabled operational efficiency.

Troubleshoot and fixed Relational Database Management System (RDBMS) problems which enhanced system performance.

Systems Developer/Programmer Hylant Administrative Services, Inc., Toledo, OH June 1997 June 1998

Responsible for design, development, and implementation of software applications for firms in the insurance industry.

Accomplishments:

Developed and implemented software applications for firms in the insurance Industry.

Troubleshoot and fixed Local Area Network (LAN) problems.

Installed and troubleshoot client/server software/hardware.

Developed and produced software documentation.

Provided end user technical support.

Computer Illustration Analyst/Support Specialists

Hylant MacLean, Inc., Toledo, OH May 1995 June 1997

Responsible for developing and managing computer illustrations for funding corporate liabilities. Responsible for maintenance and support of software/hardware in the Benefits Department.

Accomplishments:

Developed and implemented software applications for clients in the insurance Industry.

Installed new computer programs for the Benefits Department.

Provided computer illustrations for funding various corporate liabilities.

Provided end user software/hardware support.

Sergeant/Squad Leader

US Army/ US Army Reserve, Ft. Riley, KS October 1986 November 1994

Responsible for logistics for repair parts and maintenance records of combat equipment. Responsible for training and supervising squad of assigned soldiers.

Accomplishments:

Implemented military computerized equipment records keeping system that improved operational effectiveness and efficiencies.

Transformed repair parts ordering system form manual to automated systems, which helped to minimized equipment downtime and improved combat readiness.

Trained soldiers to use computer systems.

Trained and supervisor a squad of soldiers who effectively accomplished all assigned missions during Operation Desert Shield/Storm.

Recipient of numerous military awards and decorations for meritorious and outstanding performances and service.

EDUCATION

Doctor of Business Administration (D.B.A.): University of Phoenix, Phoenix, AZ.

Master of Business Administration - Management Information Systems (MIS): Bowling Green State University, Bowling Green, OH.

Bachelor of Science in Mathematics: Kansas State University, Manhattan, KS.



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