Customer Service Medical
Resume:
Mary Smith
Email: *********@********.***
Address: **** *. ********** **.
City: Deltona
State: FL
Zip: 32725
Country: USA
Phone: 386-***-****
Skill Level: Management
Salary Range: $20,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Mary Diane Smith
1308 W. Wellington Dr.
Deltona, Florida 32725
************@*****.***
Objective: Obtain challenging position with a dynamic company that will utilize my exceptional organizational and customer service skills.
Computer Skills:
Microsoft Office Word
Microsoft Office Works
Microsoft Outlook
Excel
Publisher
QuickBooks
Sage Software (for appointment scheduling)
Cerner (Florida Hospital System)
Employment History:
2008 - 2011 Midland Florida Infectious Diseases Specialists
Medical Office Receptionist
Oversaw front office operations of a busy medical facility. Responsible for scheduling appointments, greeting patients, filling out paperwork and organizing charts. As well as, billing, answering phones, verifying insurance, obtaining medical and insurance authorizations and referrals, scheduling and obtaining all types of medical labs and radiology tests and results, maintaining office and medical supplies, taking medical histories, scheduling hospital admissions, taking vital signs, filing and charting.
2006 - 2008 Santa Rosa DeLima Medical
Medical Office Receptionist
Duties same as above position with Midland Florida Infectious Diseases Specialists. I was hired by Santa Rosa DeLima Medical in November of 2006. Two years later, the company sold out to another doctor within the facility. The new owner changed the name of the company but the location, office staff and duties remained the same. Therefore, I have a total of 5 years experience as a Medical Office Receptionist at that same location.
2003 - 2006 R. W. Sowers & Associates, Inc.
Office Manager
Managed a busy construction office, a crew of 7 with direct report to the owner. Responsible for general office operations; back office accounting, banking transactions, checking, opening and distributing mail on a daily basis, answering phones, faxes and emails. As well as entering bills into company QuickBooks software. Corresponded with clients and set up meetings and hotel/travel accommodations for owner, construction crew and clients. Also, prepared and mailed all invoices and payments for accounts receivable and accounts payable. In addition to; coordinating rental equipment, supplies and project materials for the installation of pre-engineered buildings and insulated panels. Researched potential suppliers and vendors for future growth of the business. Notary Public.
2001 - 2003 Beeline Convenience Stores
Store Manager
Managed overall operations of a 24-hour high volume convenience store. Back office duties included all hiring, training and management of employee staff of six. Responsible for employee scheduling, store cash accounting, banking transactions, inventory control, purchasing and retail invoicing. Daily interaction with customer base and all retail vendors.
Education:
1980 - Charles Henderson High School (Troy, Alabama)
1993 - Troy State University (Troy, Alabama) - General Studies
2001 - Continuing Education Certification (for Life, Health & Annuities Insurance)
References:
Upon Request.
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