Manager Customer Service
Resume:
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JOHN
carverLPN with addiction and behavioral background
John Carver, LPN EMT
Palm Coast, Fl 32164
************@*****.***
Summary
New graduate LPN seeks employment within a progressive organization that can utilize my skills and knowledge gained to its fullest potential. Prefer to work for a company I can grow with and that can take advantage of my various skills achieved throughout my work history.
Strengths
Team player, punctual, fast learner, works well with diverse types of personalities, works well in stressful situations, mutli- tasking, well organized, superior customer service skills. Excellent bedside manner and patient care skills. Excellent patient assessment skills gained throughout my EMT background and nursing education.
Honors/Awards
President's List, Dean's list Practical Nursing, Daytona State College, 2011
Four years' service award SMA Behavioral Healthcare
Employee of the quarter, SMA Behavioral Healthcare
Manager of the quarter, two consecutive quarters, Southland Corporation
Cendant Hotel Manager of the quarter, August 2001
Leadership Award, EMT certification course, Daytona State College 2006
Memberships
National League of Nursing
National Emergency Medical Technicians Association
Educational Background
January 2011-December 2011, Daytona State College
Practical Nursing Certificate
January 2006- June 2006, Daytona State College
Emergency Medical Technician
June 2000- May 2001, Daytona State College
Small Business Administration
Professional Experience
September 2006-June 2011, SMA Behavioral Healthcare, Daytona Beach, Fl
Position: Emergency Medical Technician/Safety Coordinator
Respond to emergencies within a seven different buildings as needed, assessment of newly admitted detox and mental health patient's medical needs, Wrote and reviewed safety procedures and policies. Responsible for Annual Health Department inspection and compliance.
June 2006- September 2006, EVAC Ambulance, Daytona Beach, Fl
Position: Emergency Medical Technician
Responded to emergency 911 calls via ambulance and performed cardiac support, resuscitation efforts, and emergency medical care.
July 2002- December 2005, Southland Corporation, Daytona Beach, Fl
Position: General Manager/Assistant District Manager
Day to day operation of retail store environment with sales in excess of $3 million annually, Training of new employees, policy and procedure. Daily bank deposits. Marketing of new products and tracking of sales, scheduling, and employee evaluations. Food service manager.
References:
Kristi Whisenant, RN 386-***-****
Angel Epstein, ARNP 386-***-****
Dr. William Leach 321-***-****
Michelle Taylor, DON 386-***-****
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