Administrative Assistant Sales

TRACEY PERREIRA

**** ****** **** ** 808-***-****

APT 302 *********@*****.***

SPRING LAKE, NC 28390-5058

Retail Industry Professional

Accomplished and self-directed Shift Supervisor and Administrative Assistant with more than 5 years of progressively responsible sales associate experience with two large retail companies and two local businesses. Delivered consistently strong financial results through success in productivity, process, quality and operating improvements for retailers to reach annual sales goals. Proficient in Excel, Word, PowerPoint, Mega Stat, QuickBooks, and Outlook. Qualifications include:

Merchandise Planning & Allocation

Multi-Site Retail Operations

Inventory Planning & Control

Merchandise Markdowns & Allowances

Vendor Relations & Negotiations

Inventory Shrinkage Control & Management

Financial Planning & Profit Analysis

Employee Training, Development & Leadership

Professional Experience

The Army Air Force Exchange Services Honolulu, HI 2007 - 2011

www.shopmyexchange.com

Shift Supervisor ($11.40/hr), Wahiawa, HI (10/2009 to 05/2011)

Store Associate/Temporary Shift Supervisor ($9.54 - $10.37/hr), Wahiawa, HI (10/2007 to 10/2009)

Store Associate ($8.40/hr), Wahiawa, HI (05/2007 to 09/2007)

Promoted rapidly through a series of increasingly responsible store associate and shift supervisor positions based on strong financial and operating performance. Lead small teams of approximately 5 employees at branch location. Achievements:

Honored with multiple Branch of the Month awards for increased profit and revenue.Achieved record sales in multiple markets (up to 40% sales growth and 3% margin improvement).Reduced absenteeism and turnover with strategies to recruit, train and retain quality employees.Effectively managed vendor relationships and equitably resolved contract and delivery discrepancies.Enhanced stores’ capabilities to track inventory movement by creating and managing SKUs.Significantly improved margins by balancing new product flow with outgoing markdowns.Properly allocated assortments by maximizing square footage with plan-o-grams and market data.Eliminated local incomplete stocking issues through accurate planning and reporting.

MINI of Hawaii - Honolulu Honolulu, HI 2007 to 2007

Receptionist ($8.50/hr) (02/2007 to 07/2007)

Greeted and directed customers to the appropriate department. Answered all incoming calls and routed to the appropriate person. Assisted in event planning and preparation. Maintained daily inventory of vehicles. Assisted Sales Manager and Sales Advisors with customers and clerical duties as needed.

Lawrence Appraisal Group Hawaii, Inc. Hilo, HI 2003 - 2007

Accounting Assistant ($13.00/hr) (02/2006 - 02/2007)

Administrative Assistant ($8.50 - $11.00/hr) (2003 - 2006)

Answered telephone calls and routed to the appropriate person. Quote appraisal fees to local and mainland clientele, assist clients in choosing the correct appraisal form, and obtain required client information. Ensured correct information on order form, accepted order, assigned order to the appropriate appraiser, and scheduled inspection appointment and due date of appraisal. Upon completion of appraisals, I e-mail all correspondences to appropriate parties, replied to time sensitive appraisal issues, and enforced appraisal rules and regulations. All appraisals were packaged and mailed or delivered to client. Appraisal log was created to track progress of appraisal orders. Assisted co-workers and superiors when needed.

Assisted Senior Accountant with receiving and distributing mail, received payments, created deposits in QuickBooks, logged invoices, assisted clients regarding accounting issues, and processed monthly statements. Solely managed accounts receivables and collected +100K within one year in past due invoices.

Reed and Jay Photography Hilo, HI 2002 - 2002

Receptionist - Summer Hire ($5.50/hr) (06/2002 to 08/2002)

Greeted and directed customers to the appropriate photographer. Answered all incoming calls and routed to the appropriate person. Operated cash register to collect payment. Scheduled appointments, assembled photo albums, and assisted management when needed.

HPM Building Supply Inc. Keaau, HI 2001 - 2002

Temporary Supervisor/Administrative Assistant ($10.50/hr) (04/2001 to 04/2002)

Managed the operations of the assigned area(s) of responsibility in accordance with the Leadership Requirements. Continuously evaluated and improved the execution of day-to-day functions in order to achieve assigned financial and operational objectives in compliance with applicable laws and company policies and procedures. Actively participated in hiring and responsible for coaching, counseling and disciplining subordinates in compliance with applicable employment laws.

Performed administrative and office support activities for multiple supervisors. Duties included fielding telephone calls, receiving and directing visitors, word processing, filing, and faxing. Obtained extensive software skills, as well as Internet research abilities and strong communication skills.

JCPenney Company Hilo, HI 2000 - 2001

Sales Associate ($8.36/hr) (09/2000 to 06/2001)

(Company permanently closed location)

Hilo Medical Center Hilo, HI 1996 - 1997

Assistant Workers Compensation Clerk ($9.97/hr) (06/1996 to 08/1997)

Education

University of Phoenix (12/11/2008 - Present)(Anticipated Graduation: 08/2012)

Spring Lake, North Carolina

Degree: Bachelors in Science - Major: Business; Minor: Management;

GPA: 3.4 Semester Hours: 93

University of Hawaii at Hilo (09/01/1992 - 09/01/1993)

Hilo, Hawaii

Hilo High School (06/01/1988 - 06/01/1992)

Hilo, Hawaii

Degree: High School Diploma

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