Project Manager Training

William B. Dupey Jr.

**** ******** *****

Colorado Springs, CO 80920

719-***-**** * ***@******.***

SYSTEMS ENGINEERING/TRAINING MANAGEMENT/LOGISTICS MANAGEMENT

Proven Technical and Management Expertise in a career spanning 20+ years.

Technical and business professional with a history of providing strong leadership and hands-on project management and business analysis expertise in a team environment. Proven record of delivering simultaneous large scale, mission critical projects on time and under budget. Effective change facilitator. Team based management style with emphasis on building strong team environments and open communication.

Project Management/Business Analysis and Solutions/Business, Software, & Training Requirements Definition/Logistics Management/Training Management/Process Improvement//Configuration Management/Vendor Negotiations and Management/Budget and Cost Management/Change Management Facilitator/Project Scheduling/Proposal and Contract Writing

Customer Assistant – Pine Creek Golf Course Aug 11 to Present

Interact with members and guests and conscientiously tend to their golfing needs, thus ensuring an enjoyable golf experience. Greet and educate customers in a professional and timely manner. Provide information regarding course, play time, and other golf-related issues. Verify that all revenues have been properly recorded by inspecting receipts for all players before they depart to course, practice/tee, or range. Under direction of Golf Professional or designated assistant, maintains rate of course play, arrange players in proper starting order and assigns appropriate tees. Dispenses range balls, assigns carts, observes pace of play, and other duties as assigned.

Senior Systems Engineer - SI-International, Inc. / STS, LLC / Odyssey Systems Jan 04 to Jul 11

(TS/SCI, DCID 6/4 Eligible)

As a member of the Air Force Space Command (AFSPC) Space Situational Awareness/Command & Control (SSA/C2) Capability Team (CT), provided Systems Engineering and Technical Assistance (SETA) support to Command Leads in A5C. Assisted in the development of Initial Capabilities Documents (ICD), Analysis of Alternatives (AoA), Capability Development Documents (CDD), and Program Management Directives. Authored the Training and Logistics sections of the approved Joint Space Operations Center (JSpOC) Mission System (JMS) CDD. Defined Combatant Commanders Integrated Command and Control System (CCIC2S) training and logistic requirements to upgrade mission and support systems at Cheyenne Mountain Air Force Base and other locations in support of Integrated Tactical Warning/Attack Assessment (ITW/AA) and JSpOC. Developed training use cases for ITW/AA and JSpOC. Worked closely with representatives from the North American Aerospace Defense Command (NORAD), US Northern Command (NORTHCOM), and United States Strategic Command (USSTRATCOM) to ensure current missile warning, air warning, and space surveillance systems mission support as planning begins on the next generation of systems designed to defend the United States and its allies. Project lead for the relocation of the Space Surveillance Trainer from Shriver AFB to Vandenberg AFB. Performed studies, reviews, evaluations, and recommendations on current and future training requirements and logistic support requirements. These documents include Systems Training Plans (STP), Training Systems Requirements Analysis (TSRA), and Integrated Logistics Support Plans (ILSP). Review Concepts of Operations (CONOPS) and Enabling Concepts to ensure future systems can be developed, deployed, and sustained throughout the programmed life cycle. Provided objective evaluations to enhance Government understanding or develop alternate positions and/or solutions to various issues/problems. Participated in meetings, in-progress reviews, and integrated concept and product teams, working groups and provide briefings, as required.

Consultant – Superior Technical Resources, Inc. / Lockheed Martin Mission Systems Aug 2002 to Jan 04

(Secret Clearance)

Used MS Project to develop the BMC2 master project schedule. Researched, catalogued over 5,800 project documents, and created an Excel database to facilitate document retrieval. This project changed document retrieval from a hit or miss effort that could take days to a simple process that takes minutes. Developed procedures that provide for positive control of all documents in the database. Developed GPS manual from the 30% in-process review stage to the 90% in-process review stage in less than half the time scheduled. Maintained TBMCS master schedule using MS Project during the absence of the primary scheduler. Responsibilities included updating tasks and projecting progress made towards the completion of milestones.

Project Manager – WorldCom Apr 2000 to Jul 2002

Managed the development and deployment of several large software projects including the development and implementation of the Smart ATM and Smart Bandwidth Europe billing and rating system. These two products now are the number two revenue-generating products in the Generation D product line. Managed the vendor contract with USAN, Inc. that provided advanced voice products for the nationwide Citicorp contract and generated $30 million in revenue annually. Maintained master schedule using an MS Access database for ongoing projects. Managed the vendor contract with IKANO Communications, Inc., which provided outsourced Internet Service Provider services and private-label Internet solutions. Developed service level agreement and established metrics for contract performance. Developed the quote process ensuring all project milestones were met. Post contract award, managed the development of workflow and procedures for contract execution. Provided training to the vendor management team.

Project Manager – Cotelligent Nov 98 to Mar 00

Application Support Center Coordinator managing the interface activities between engineering and development departments and the production team. Perform requirement analysis, distribute software, develop business standards, manage defect reporting and resolution, and perform training. Develop test scenarios that reflect current business practices. Global Alliance Liaison to international companies purchasing WorldCom Next Generation Service Node products. Develop service level agreements, negotiate product support agreements, develop documentation distribution processes for multilingual customers, and provide informational and training briefings to international customers. Developed training program for application developers that reduced the length of time needed to produce voice applications. Developed technical documentation in addition to training materials.

Project Manager/Logistics Analyst– SSTI, INC. / AlliedSignal Apr 96 to Nov 98

(Secret Clearance)

Developed standardized process to perform modifications to the Air Force Satellite Control Network (AFSCN) Depot Support Contract. Developed master program schedule template using MS Project for use on all AFSCN modifications. Logistics project manager for major and minor modifications to AFSCN. Developed project schedules, monitored workflows, and allocated resources in support of provisioning, life cycle cost, technical documentation, configuration management, and training. Developed technical documentation, training programs, and course materials for hardware and software upgrades to the AFSCN. Presented classroom instruction and familiarization training at user locations. Performed logistic assessments of communication equipment upgrades. Certified ISO-9000 Internal Auditor.

Analyst – Product Training – GTE Data Services Mar 94 to Dec 95

Planned, developed, and presented formal classroom instruction for Customer Billing Services System software used to produce telephone bills for GTE and their customers. Courses and documentation produced in support of call center operations for customers in Canada, England, and Venezuela. Also developed technical documentation. Maintained system documentation by producing updates and corrections to existing CBSS documentation.

Project Manager/Senior Training Specialist – GTE Government Systems Aug 87 to Mar 94

(Secret Clearance)

Leader of Process Action Committee that developed an Employee Empowerment Program adopted by GTE Government Systems. Project Leader for a team of 13 instructors that planned, developed, and presented formal classroom instruction and on-the-job training for personnel operating a worldwide communications network. Technical proposal manager resulting in $3.6 million in new training business. Knowledgeable of FAR’s and DAR’s. Managed subcontractor training and technical documentation development efforts. Project lead for a software test team performing stress testing on a custom software package. Developed Verification Cross-Reference Matrix that ensured all contractual obligations had been met in the areas of design, test, integration, and performance. Also produced technical documentation in the form of Operations Manuals, Maintenance Manuals, and Positional Handbooks.

Senior Associate – CACI, INC. – FEDERAL Apr 85 to Jul 87

(Secret Clearance)

Developed Training & Training Equipment Plan, Integrated Support Plan, and Transitioning Operations and Maintenance Plans on a major Government project. Conducted training working group meetings to ensure compatibility of subcontractor training development efforts. Assisted with new business development including marketing and writing contract proposals. Developed equipment trees in support of configuration management.

Aircraft Maintenance Office – Captain, US Air Force Jan 79 to Mar 85

(Secret Clearance)

Directed training programs that produced over 5,000 graduates. Ensured qualification, proficiency, and utilization of all assigned instructors. Established training priorities and developed training schedules. Responsible for property accounting and asset control. Air Training Command representative to the site activation task for the ANSAT program. Supervised a staff of 35 personnel.

MA – Space Systems Management, Webster University

BS – Business Administration and Management, University of Scranton

Special Training

Instructional Systems Development

Shipley Proposal Preparation

ISO-9000 Internal Auditor – Essential Quality Systems, Inc.

Fireworks Display Safety Training – Western Enterprises, Inc.

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