Customer Service High School

Sabrina Usoalii Boyd

*** ***** ******, *******, ** 28326

****************@*****.***

Tel: 253-***-****

Personal Statement

I am friendly, loyal and dedicated individual who has ambition and drive to succeed in any given environment. Although I have extensive experience in the Casino industry, I am always up to a challenge whatever the situation. I get along well with others as well as working efficiently on my own. I am seeking position where I can develop and excel while giving my best to an employer.

Work Experience

Human Resources Assistant

(Aug-2008 - Oct-2010)

US ARMY, 173D ABCT WARNER BARRACKS, BAMBERG, GERMANY

Receives/reviews and processes personnel actions/documents related to in-processing and out-processing.

Inputs all computer transactions related to military personnel records such as the DD93 and SGLI as needed.

Establish and maintain all required forms, records, fax messages, and mail requests.

Provide customer service to enlisted soldiers and officers on a daily basis by telephone or walk-in.

Advises and assists operating supervisors on administrative matters to better assist soldiers.

Arranges briefings, and training meetings to better prepare soldiers for reassignment destination.

Organizes and coordinates sensitive files.

Monitors, tracks, and coordinates significant personnel actions for the Military Personnel Department.

Monitors leave schedules, levy, and performs other duties as assigned.

Petroleum Supply Specialist

(Aug-2006 - Aug-2008)

US ARMY, 173D ABCT WARNER BARRACKS, BAMBERG, GERMANY

Operates and maintains storage, dispensing, and distribution facilities and pipeline systems for petroleum, oils, and lubricants (POL).

Receives and dispenses bulk and packaged petroleum products.

Operates forklift trucks, conveyors, and cranes in loading, unloading, moving, and storing petroleum supplies.

Conducts safety inspections of storage facilities.

Performs basic preventive maintenance on POL storage and handling equipment

Supervises aircraft refueling; ensures adherence with safety procedures.

Accustomed to fast-paced, high-pressured positions, demonstrated ability to prioritize multiple tasks, meet deadlines, and provide quality service.

Purchasing Agent

(Apr-2000 - Aug-2006)

Muckleshoot Indian Casino, AUBURN, WASHINGTON

Managed vendor accounts, tracked inventory levels, and ordered merchandise, coordinating purchases and delivery schedule with store manager.

Responsible for all purchase requisitions including maintaining blanket purchase orders to support daily production.

Prepared purchase orders

Experienced in negotiating long term agreements with suppliers ensuring the best pricing, delivery, and quality.

Approved all purchases, handled bids, negotiated contract pricing, and performed technical research.

Coordinated and processed purchase orders and documentation.

Avoided production delays and secured significant cost savings by developing alternative sources for hard-to-find products.

Analyzed purchase requests for completeness, specifications, and technical documentation.

Developed strong relationships with new vendors; reestablished relationships with former vendors

Maintain knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and to vendors.

Legal Assistant

(Oct-1997 - Oct-1999)

US NAVY, TRIAL SERVICE OFFICE (NLSO), BREMERTON, WASHINGTON

Provides legal assistance in such matters as voter registration, indebtedness, Social Security, Veterans' benefits, civilian counsel, power of attorney, wills, motor vehicle licensing, taxes, immigration and customs.

Prepare records of hearings, investigations, courts-martial and courts of inquiry.

Prepare reports of mast proceedings.

Help personnel prepare legal forms, letter and requests.

Assist personnel in filing claims, and conducting their investigations.

Machinist Mate

(Oct-1996 - Oct-1997)

US NAVY, USS SACRAMENTO AOE-1, BREMERTON, WASHINGTON

Aligning piping systems for oil, water, air and steams, and controlling the operation of ship boilers and steam turbines used for ship propulsion and service systems.

Controlling operation of turbo generators used to produce electrical power.

Cleaning, adjusting, testing and performing other preventive maintenance on a ship's boilers, main engines, turbo generators and other auxiliary machinery including steering engines, elevators, winches, pumps and associated valves.

Operating and maintaining distilling plants to make fresh water from sea water.

Making entries in and analyzing machinery operating records and reports.

Education

High School Diploma - Woodside High School, Woodside, California

(Sep-1992 - Jun-1996)

GPA: 3.4

Extracurricular activities include positions of leadership as well as additional work on teams and committees.

Skills

Strength or personal characteristic necessary for the position. Efficient, accurate, and detail-oriented. Adapt to ever-changing situations and able to make time-critical decisions. Motivated self-starter with an aptitude for learning new skills quickly. Diverse management experience applicable to broad range of opportunities, markets, and industries. Proficient with Microsoft Office applications including Word, PowerPoint, Excel, Outlook and Internet Explorer. Qualified typist (40+ WPM)

Achievements

DD214 for Military Services Achievement Award from the Trial Service Office (NLSO)

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