Manager Sales

Robert Holmes

Email: ********@***************.***

Address:

City: Manchester

State: PA

Zip: 17345

Country: USA

Phone: 717-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. I have put many stores on the right track and increased profit, customer retention and customer growth. I have trained employee's to step into their own stores and run them successfully. I have always made it a point to be early to work and do not believe in calling out.I believe i would be a great asset to your company and i would be honored to speak with you. Thank you for your time in reviewing my resume and always be successful in all that you do.

Educational Background:

High School Dipolma from Aberdeen High school, Aberdeen MD 1/2001 to 6/1993 (general)

Job History / Details:

Summary

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. I have put many stores on the right track and increased profit, customer retention and customer growth. I have trained employee's to step into their own stores and run them successfully. I have always made it a point to be early to work and do not believe in calling out.I believe i would be a great asset to your company and i would be honored to speak with you. Thank you for your time in reviewing my resume and always be successful in all that you do.

Highlights

Retail inventory management

Store operations

Recruiting and interviewing

National account management

Established track record of exceptional sales results

Effective Retail Sales Manager

Shipping and receiving

Excellent communication skills

Energetic

Exceptional multi-tasker

Dependable and reliable

Active listener

Organized

Established track record of exceptional sales results

Accomplishments

I have always tried to exceeded company goals and expectations that were set in front of me. I kept my inventory and accounts payable and receivables up to date. I am excellent at handing customer or employees issues that may arise and do it in a fair manor. I am very dedicated and motivated and constantly show it. Managed a successful sales and service team of 12 members who consistently exceeded sales goals by 20 percentage to 50 percentage each month. I am good at hiring the right people for the right job and make sure they have the proper training. I have training on ADP, UCS, and Reynolds & Reynolds.

Experience

January 2010 to December 2012

Freedom Toyota, Scion, Chrysler, Jeep Harrisburg, Pennsylvania

Assistant service manager

Advised customer on vehicle repair and maintenance needs. Dispatched work to technicians. Made cold calls to customers that have not been to the dealership in a while. Made up and sent out special offers to customers and exceeded sales goals of previous advisor's by 80 percentage to 100 percentage over the last 2 years. Used ADP for computer system.

January 2009 to January 2010

Koon's Toyota Westminister, Maryland

Assistant service manager

Advised customer on vehicle repair and maintenance needs. Dispatched work to technicians. Made cold calls to customers that have not been to the dealership in a while. Made up and sent out special offers to customers and exceeded sales goals of previous advisor's by 40 percentage to 60 percentage over the previous years. Used UCS for computer system.

December 2007 to November 2008

Diehl toyota York, Pennsylvania

Assistant Service manager

Advised customer on vehicle repair and maintenance needs. Dispatched work to technicians. Made cold calls to customers that have not been to the dealership in a while. Made up and sent out special offers to customers and exceeded sales goals of previous advisor's by 30 percentage to 60 percentage over the previous years. Used Reynolds&Reynolds for computer system.

April 2000 to December 2007

Firestone tire ans service centers York, Pennsylvania

Store Manager

I would previously go around to stores showing and helping them to achieve their goals and profit. I was promoted to store manager after helping those stores achieve their goals and set them on the right path. I then took the York store over and increased the profit by 60 percentage and customer increase by 25 percentage .

January 1997 to April 2000

jiffy lube Norwich, Connecticut

Assistant manager

Advised customers of maintenance needs on their vehicles. Went to 6 various stores to boost sales within the company.

February 1992 to December 1996

United States Army Fort Bliss, Texas

Specialist

I was in the U.S. army reserves throughout my junior and senior year as a combat medic and upon graduation went to active duty as air defense artillery.

Education

1993 Aberdeen High school Aberdeen, Maryland

High School Diploma general

I graduated with a 3.0 G.P.A while serving my country and playing sports such as wrestling, football, track, cross country, and baseball

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