Customer Service Administrative Assistant

Amber Roberts

Email: ********@*********.***

Address:

City: Willis

State: TX

Zip: 77378

Country: USA

Phone: 936-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated, detail-oriented individual with excellent problem solving, interpersonal and communication skills, self motivated, able to manage and balance priorities and work collaboratively with all levels of employees.

Educational Background:

High School Dipolma from University of Houston Clear Lake, Houston TX 1/2001 to 8/1999 (Literature and History)

High School Dipolma from University of Houston Clear Lake, Houston TX 1/2001 to 12/2012

Job History / Details:

Career Focus

Motivated, detail-oriented individual with excellent problem solving, interpersonal and communication skills, self motivated, able to manage and balance priorities and work collaboratively with all levels of employees.

Summary of Skills

Conflict resolution

Complex problem resolution

Accounts Payable/Receivable

Business Development

Client Relations

Computer Proficient (Office Suite, Adobe, Internet)

Creative Problem Solving

Multi-Task Management

Reporting

Excellent Written and Oral Skills

Preparation of Concise Presentations

Strong Customer Service

Knowledge of Corporate Compliance

Accomplishments

Client Interface

Managed accounting close, accounts payable, and financial reporting for multiple clients.

Data Verification

Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.

Reporting

Organizational Development

Professional Experience

January 2012 to 12/5/2012 12:00:00 AM

Willis Independent School District Willis, Texas

Substitute Teacher

Certified Secondary substitute teacher

January 2008 to March 2011

Zabak Construction Houston, Texas

Office Manager

Computed, recorded, and proofread data, records and reports.Created and executed marketing/PR campaigns, including new product and existing product development.Created solutions in inventory.Worked with company executives to identify new business opportunities and participated in the sales process.Calculated, prepared, and issued bills, invoices and account statements according to procedures.Complied with federal, state and company policies, procedures and regulations.Communicated with customers, employees and other individuals to answer questions and explain information.Issued paychecks to vendors and suppliers.Maintained accounts receivable documentation electronically and on paper.Handled cash and deposits using the proper accounting procedures and documentation.

June 2001 to August 2001

Chevron Phillips Pasadena, Texas

Administrative Assistant (temporary)

Designed electronic file systems and maintained electronic and paper files.Wrote reports and correspondence from dictation and handwritten notes.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Created PowerPoint presentations used for business development.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and distributed faxes and mail in a timely manner.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Education

1999 University of Houston Clear Lake Houston, Texas

Bachelor of Arts Literature

With a focus on writing and education

1999 University of Houston Clear Lake Houston, Texas

Bachelor of Arts History

With a focus on research and writing

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