Customer Service High School

Darcie Arredondo

Email: ********@****-****.***

Address:

City: Davenport

State: FL

Zip: 33897

Country: USA

Phone: 321-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy and professionalism.

Educational Background:

High School Dipolma from South High School, Denver CO 1/2001 to 5/2006 (General Studies)

Job History / Details:

Summary

Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy and professionalism.

Highlights

High customer service standards

Conflict resolution proficiency

Strong problem solving ability

Telecommunications knowledge

Strong organizational skills

Active listening skills

Courteous demeanor

Energetic work attitude

Excellent communication skills

Computer-savvy

Understands grammar

Insurance processing

HIPAA trained

Pyxis system

Efficient and accurate

Flexible

Complaint handling and resolution

Excellent telephone etiquette

Accomplishments

Qualified for 15 monthly Pay For Performance bonuses by exceeding the Average Handle Time and Productivity with perfect Quality.

Experience

October 2010 to 12/5/2012 12:00:00 AM

Connextions Inc. Orlando, Florida

Pharmacy Help Desk Representative_MED D Agent

Provided technical support to Pharmacists and Pharmacy Technicians to assist them in adjudicating insurance claims for Medicare D members.

Education

2006 South High School Denver, Colorado

High School Diploma

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