Sales Six Sigma
Resume:
Oren Jacobson
Email: *********@********.***
Address: **** ***** *** **.
City: Northrbook
State: IL
Zip: 60062
Country: USA
Phone: 314-***-****
Skill Level: Management
Salary Range: $125,000
Primary Skills/Experience:
See Resume
Educational Background:
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Job History / Details:
OREN JACOBSON
2215 White Oak Drive, Northbrook, IL 60062
*********@********.***
DIRECTOR - SALES OPERATIONS/BUSINESS DEVELOPMENT
Brand Management / Market & Competitive Analysis /
CRM / Consultative Sales / New Markets / Performance
Management / Strategic Planning / Turnarounds /
Training / Six Sigma
I built top tier sales teams, developed product, sales, and marketing
strategies, and managed brand launches in large and small
markets. As a strategic leader and turn-around specialist, I
diagnosed and resolved issues and challenges in
under-performing teams and units implementing business plans
to improve sales production,revenue, profits and customer satisfaction.
Extensive sales operations and strategic management
experience with teams as large as 35
Opening new markets and growing revenues that
improve shareholder value
Improving sales force effectiveness with competency
identification, training, and best-practice implementation
Authoring strategic sales and marketing plans to
maximize revenue
Utilizing Six Sigma methodologies to improve
operational performance
Understanding key market and business drivers to
realize positive bottom line results
Building and leading high-performing sales and
cross-functional teams
My MBA in Strategic Management is from Regis University, and
my Bachelor of Journalism is from the University of Missouri. I
earned my Lean Six Sigma Black Belt through the Management
and Strategy Institute, and was recognized by the Gallup
Organization for highly engaged and satisfied employees.
SELECTED ACCOMPLISHMENTS
Most successful launch in division history.
Relocated to launch new concept/independent business unit, featuring
entirely new and unique product and business model, serving as pilot
program entering new market segment. Develop product, pricing, and
marketing strategies. Generated $9M in revenue and $2.6M in actual
profit exceeding first year profitability goal by 44% within first six months
.
Major strategic overhaul.
Following acquisition relocated to take over business unit. After
thorough data, product, and strategic review developed transition plan
involving product, marketing, pricing, operations, and staffing
adjustments. Increased unit sales 5%, revenue by 13%, and gross margins
by 24% in first year.
Increased profits and satisfaction.
Took over struggling $250M project. Overhauled product, pricing and
delivery strategy, and increased cross-functional accountability.
Raised satisfaction levels from 65% to 91% in 16 months and drove
60% margin improvement in down market in the same time period.
Turned around under-performing team.
Asked to take over lowest-performing sales team in division that
had not met $5M annual revenue mark in three years. Retooled
marketing/sales strategy providing more narrowly targeted campaign.
Increased awareness and interest of customer base, generating
$6M in revenue in eight months.
Award winning service.
Tapped to lead team with strong sales but low customer satisfaction.
After review of empirical data and subjective feedback rolled out new
operations process increasing cross-accountability and feedback loops
to ensure consistent process. Finished year at #1 in division;
second of 900 in entire company.
Enhanced experience/reduced costs.
Complex offering led to confusion resulting in order errors,
frustrated and lost customers. Simplified offering blending consumer
needs with ability to execute. Created product/process manuals,
facilitated training reducing loss/replacement costs 10% and
improved customer satisfaction 10%.
CAREER HISTORY
Increasingly responsible positions with The PulteGroup, a $4B
real estate company. 2004-Present
General Manager: Promoted to lead division sales and cross-functional teams.
Recruited, hired, trained, and managed all business operations across
multi-state region. Diagnosed challenges and implemented strategic business plans
to improve performance. Managed 35 staff and $10M budget.
Sales Manager: Promoted to manage all daily operations of $250M project.
Directed sales team of 15 and cross-functional team of 25. Trained, coached
and developed direct sales reps. Conducted competitive market analysis and
created marketing plans. Directed $5M budget.
Sales Consultant: Utilized direct marketing efforts to secure customers
orders and close sales. Converted prospects in purchase and construction
of new homes. Identified and formed cooperative relationships within industry
to increase product / brand exposure, sales and revenues. $100 million in sales.
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