Sales Manager
Resume:
Kenneth Codner
Email: *********@********.***
Address: **** **** ** **
City: Washington
State: DC
Zip: 20016
Country: USA
Phone: 814-***-****
Skill Level: Experienced
Salary Range: $85,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
K ANDY CODNER
3916 Yuma St NW * Washington, DC 20016 * 814-***-**** * *********@********.***
Experienced in developing marketing strategies based on identified needs. Energized by opportunities to be creative and solve problems. Track record of assessing current processes and implementing improvements that increase efficiency, accuracy, and revenue. Innovative thinker with strong attention to detail. Skilled in managing and motivating others to achieve sustainable, high performance. Proficient in Access, Adobe Design Suite, MS Word and PowerPoint presentations; conceptual understanding of business applications such as SAP and Oracle. Credible, analytical, creative, and effective.
* Received AT&T`s Quarterly Summit Award-given to the top 10% high-performance employees nationwide.
EDUCATION
Bachelor of Science in Business, specialization in Marketing, Liberty University.
* Worked 50 hours per week and earned/financed 100% of college tuition and expenses.
PROFESSIONAL EXPERIENCE
AT&T, Washington, DC. November 2009 to Present
Promoted twice in 27 months of employment
ACCOUNT MANAGER. March 2012 to Present - Work directly with business executives in order to provide technology, productivity, and communication systems. Consulted with clients to increase productivity and efficiency, improve image, decrease expenses, increase revenue, and improve stability, safety, and security through a full-suite of technology solutions. Design custom proposals for customers in order to directly fit the needs of the specific organization`s needs. Partner with clients to foster a long-term relationship of symbiotic growth.
* Promoted from Assistant Sales Manager after only 11 months in position.
* Educated through award winning sales training designed by Axiom and delivered by certified training.
* Designed and implemented customer targeting strategy.
* Assigned to design marketing database and strategy.
* Market leader in sales and metrics, June, July, and August.
* Recognized for fast start following promotion.
ASSISTANT SALES MANAGER. March 2011 to March 2012 -Work closely with customers, translating their preferences and needs into product and service recommendations. Hire, train, manage, and coach 12 direct reports. Developed and maintained multiple databases, improving tracking speed and management ease of access. Serve as the go-to person for technology questions, device and software issues. Maintain knowledge of emerging technology.
* Promoted from Sales Consultant to Assistant Manager.
* Revamped the sales metrics performance analysis tool for upper management, thus far reducing errors from >35% to
* Provided cloud-based services technical assistance to a customer, integrating divergent servers, services, and data into one editable service; received letter of appreciation from customer via the Director of Sales.
* Revamped accessories sales processes, and increased the metric by an average of 40% per customer.
* Initiated changes to sales representatives customer service processes, resulting in 90% Net Rep Satisfaction.
* Exceeded every goal, increased customer satisfaction by 10%, and earned several bonuses.
* Recipient of 3 Quarterly Summit Award and 11 Monthly Summit Awards.
* Developed and delivered presentations/product demonstrations before Consumer Review Boards.
* Improved store ranking to #1 in the region and #3 in the district.
* Instrumental in developing and promoting a direct report into management.
* Decreased employee turnover from 37% to 20% through open door policy, earning employee trust, and inspiring productivity.
RETAIL SALES CONSULTANT. November 2009 - March 2011 - Relationship selling based on customers` specific needs. Learn customers` needs and desires by asking open-ended questions and prescribing solutions to fill the identified gaps.
* Given award winning training upon new hire.
* Achieved number one in-store ranking in second month as a seller.
* Designed, implemented, and maintained tracking databases for sales and customer satisfaction responses.
* Assigned as small business ambassador.
* Awarded Quarterly Summit award for achieving sales in the 90th percentile twice, monthly Summit award 8 times.
K. ANDY CODNER - PAGE TWO
L.R. Kimball Corporation, State College, PA. May 2008 to August 2008.
INTERN, MARKETING SPECIALIST. Designed, implemented, and analyzed two surveys. Developed and maintained five marketing databases. Assisted with conference and trade show planning.
* Researched, compiled, and analyzed industry trends, opportunities, and competitor information; created a cross-referenced Access database that broadened management information and identified new potential projects.
* Assisted in developing a Global Intelligence System for integrated market and competitive research.
* Sole intern among twelve to work without supervision.
* Featured in a corporate recruiting video.
* Conducted a survey on customer needs and preferences, analyzed data, and wrote an executive-level review; subsequently asked to deliver presentation to the Board of Directors.
Liberty University, Lynchburg, VA. August 2006 - December 2009
Student, Business: Marketing. Led eight teams through real world client marketing projects, winning six of eight competitions.
* Led strategy team to number one finish in semester-long business simulation, achieving number one finish (16 teams) and nominated to represent University in national contest.
* Appointed to American Marketing Association`s case competition team (2008, 2009), achieving 3rd place national finish (2008).
* Completed real world marketing projects for clients from both public and private sectors.
* Worked full-time as full-time student, financing own education.
ADDITIONAL INFORMATION
Volunteer, Big Brothers, Big Sisters
Class Treasurer, Centre County Christian Academy
Varsity Basketball and Soccer Captain
Youth Soccer Coach, Jamerson YMCA
Youth Leader, Port Matilda Baptist Church
Competitor, American Marketing Association Case Competition team
Nominated to the AT&T Management Accelerated Training Program
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