John Riley
Email: ********@*************.***
Address:
City: Chicago
State: IL
Zip: 60626
Country: USA
Phone: 773-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dynamic Hotel Desk Clerk highly successful at juggling multiple priorities at any given time while delivering superb service with a smile.
Educational Background:
High School Dipolma from Manhattan School of Music, New York NY 1/2001 to 9/1985 (Vocal Performance Major)
High School Dipolma from Oakland Community College, New York NY 1/2001 to 12/2012
Job History / Details:
Summary
Dynamic Hotel Desk Clerk highly successful at juggling multiple priorities at any given time while delivering superb service with a smile.
Highlights
Front desk training
Concierge duties
Communicates effectively
Listening skills
Reading comprehension
Knowledge of Chicago
metropolitan area
Exceptional multi-tasker
Accomplishments
Managed and worked in the Hotel Industry for 6years. Front Desk Manager and Night Auditor.
Experience
February 1995 to Current
Urban Real Estate Research, Inc. Chicago, Illinois
Office Clerk - Administrative Assistant - Office Manager - Building Manager
Work and Manged in the office of a high volume appraisal firm. Supported President, Vice President and up to 8 to 10 Appraiser.
John Riley main expertise was maintaining the assemble of the appraisal reports. Including mapping, photo shopping, graphs and organizing the reports into a bound book form. Urban Real Estate's reports assist people who own, manage, sell, purchase, invest in, and lend money on the security of real estate.
Urban Real Research Inc.specialize in industrial, commercial, multi-family residential and special-purpose building assignments, providing service to a distinguished clients, corporations, law firms, financial institutions, developers, real estate companies and government agencies.
February 1994 to March 1995
Hampton Inn/ Promus Corporation Warren, Michigan
Night Auditor - Guest Service Representative
General Manager, David Allen.
Position included taking Reservation, Guest check- in and check-out, proving 100 percentage Guest Satisfaction at all times. Review balancing and transmission procedures including completion of reports on Holiday Corporation System. General typing of reports and forms. Coordination and preparation of meeting room facilities and breakfast buffet.
April 1991 to January 1994
Homewood Suites/Promus Corporation Warren, Michigan
Night Auditor - Guest Service Representative
General Manager, Mark Brown
Position included taking Reservation, Guest check- in and check-out, proving 100 percentage Guest Satisfaction at all times. Review balancing and transmission procedures including completion of reports on Holiday Corporation System. General typing of reports and forms. Coordination and preparation of meeting room facilities and breakfast buffet.
July 1989 to April 1991
Budgetel Incorporation Warren, Michigan
Auditor and Front Desk Clerk
Supervisors Shirley and Vaunda Fast
Auditor and Front Desk Clerk. This included taking reservations, guest check -in and check-out, also providing personal service and assistance as required. Review Balancing and transmission procedures including completion of reports.
Education
1985 Manhattan School of Music New York, New York
Bachelor of Arts Vocal Performance Major
Full Scholarship for Music Education. Performing Opera,Musical Theater, Lieder, Oratorio, Musical Theory and Humanities courses.
1983 Oakland Community College Oakland County, Michigan
Associate of Arts Psychology, Music Education, Theater, English
Organizations
Light Opera of Manhattan, NY; Michigan Opera Theatre; Detroit Symphony, Cleveland Opera, OH; Dayton Opera OH.
Soloist and Performer of Opera, Oratorical and Musical Theater works