Sales Customer Service
Resume:
Laurie Consoli
Email: *********@********.***
Address: ** * **. #*
City: South Boston
State: MA
Zip: 02127
Country: USA
Phone: 617-***-****
Skill Level: Experienced
Salary Range: $60,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Laurie Consoli
50 B Street #2
Boston, MA 02127
*********@********.***
Professional Experience:
Multi-talented, dynamic and extremely focused sales leader with: extensive experience in new business development. Skills include: territory prospecting, client relationship development and management, market segment sales strategies, producing results and delivering process efficiencies to support scalable growth plans. Proven to meet demands of any organization, highly motivated and consistently exceeding expectations with concise attention to detail and distinct ability to proactively multitask, prioritize and meet critical deadlines with enthusiasm.
Professional Experience:
Robert Half Technology, Boston MA Sept 2012-Present
Staffing Manager
* 2nd place in cold calling content for team contest-most dials for the month
* Scheduled meetings with a minimum of 20 candidates per week to meet with staffing managers
* Modified resumes to make candidates more marketable to our clients
* Obtained job orders from clients looking for help with their staffing needs
The Execu-Search Group, Newton, MA March 2012-Sept 2012 Account Executive (contract)
* Obtained a contract to provide staffing services to a Boston area hospital and major insurance company
* Served as a liaison between candidates and vendor management company
* Negotiated rates and payment terms with new potential clients
* Screened, interviewed and mentored candidates looking for employment
* On boarded and credentialed new candidates
Argopoint Legal Consulting, Boston, MA 2010 - 2012
Director of Sales
* Successfully developed account knowledge including contact information, current product ownership and targeted areas of responsibility
* Effectively utilized cold calling to identify value proposition for using consulting services; created marketing materials for targeted mailings
* Performed internet research on potential clients and emerging trends in specific fields
* Implemented website redesign resulting in significant increase in website traffic; created a database/tracker that was a record of key account information and results
GlaxoSmithKline Pharmaceuticals, New Bedford, MA 2008 - 2010
Senior Sales Professional
* Achieved and exceeded sales goals across portfolio of respiratory, urology and neurologic products
* Educated providers on correct usage of NIH guidelines for asthmatic patients
* Created new resources used by field sales force
* Team lead for district, responsible for developing new strategies addressing competitive threats
* Developed and modified business plans to identify opportunities
* Top Advair Growth for Massachusetts, 2010
* Managed territory budget for educational programs, travel and operational expenses
* Planned events for educational, in office lunches and external office dinner programs for groups of up to 50 people
* Finished top 3 in a sales class of 75 people
Schering-Plough Pharmaceuticals, Concord, MA 2005 - 2008
Sales Professional
* Achieved growth of 626% of Avelox during one year time frame, indicating a growth of 770% from baseline
* Ranked 24 of 525 in 2006 and 16 of 525 in 2007 for the Essex sales force
* Participated in local -Leadership Council- and shared ideas for improvement collected from other team members in the region
* Trained new hires on necessary product knowledge and computer systems in order for them to attend initial sales training
* Cultivated and developed relationships with key specialists and primary care providers in Concord territory
* Utilized vouchers, electronic details, lunch and learns and dinners to educate providers on products promoted
* Highest Attainment Boston Region (Nasonex) CPC #1 2007, Nasonex Beeline Contest Regional Winner, 1st Place Avelox BC/BS New England Contest Winner
Federal Express, Framingham, MA 2002 - 2005
Account Executive
* Responsible for selling profitable new key business within assigned territory by cold calling, cultivating leads and networking
* Created RFP`s and collaborated with customers to make certain that favorable terms were met on both ends
* Developed new business opportunities in ground, international and domestic shipping areas.
* Maintained and increased revenue streams with current key accounts in specific territories to include: face to face visits, problem solving and administrative follow-up
* Coordinated pickup times for packages with delivery drivers and customers for both new and existing accounts.
* Tracked packages and worked with customer service to guarantee account satisfaction
* Provided reports to accounts in order to assist managing costs and streamlining existing operations
* #1 in NE District in Ground Goal Attainment 1st Quarter 2003, #1 in NE District in Ground Goal Attainment (310%) 2nd Quarter FY 2003
* #1 Overall in NE District (108%) 1st Quarter 2004, #1 in NE District in International Goal Attainment (122%) 1st Quarter 2004, #1 in NE District International Goal Attainment (132%) 4th Quarter 2004, #1 Overall International Goal Attainment in NE District (122%) 2004
Airborne Express, Stoneham, MA 2000 - 2001
Account Executive
* Maintained and exceeded sales and growth quotas by researching market to determine potential opportunities and primary decision-makers; presented information to high level executives.
* Creatively prospected to gain new business opportunities and managed and service existing customer base.
* Crafted RFP`s that were presented to new and existing customers to leverage existing business to gain favorable rates in new market segments
* Collaborated with Sales and Operations teams to maximize sales and revenue growth within territory.
* Winners Club, Highest International Sales Growth 3rd Quarter 2000
Education:
Northeastern University, Boston, MA 2000
Bachelor of Science - Business Administration (Marketing Concentration)/Bachelor of Arts - Sociology
Volunteer Experience:
Political Campaign - Finance Committee 2011 - Present
Junior League of Boston, MA 2007 - Present
Cookbook Committee, Development Initiatives Steering Committee, Done in a Day Committee, Metro Boston Committee, Communications Committee
Technical Skills: Microsoft Office, Salesforce.com, Fundly (us
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