Sales Manager

Carl Jarvis

Email: *********@********.***

Address: **** ******** **** *****

City: Hernando

State: MS

Zip: 38632

Country: USA

Phone: 901-***-****

Skill Level: Director

Salary Range: $90,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

CARL JARVIS

2812 Swinging Gate Drive * Hernando, Mississippi 38632 * Cell: 901-***-**** * *********@********.***

SENIOR NATIONAL ACCOUNT EXECUTIVE / DIRECTOR OF SALES

ASSISTANT GROUP VICE PRESIDENT / GENERAL MANAGER

High-performing Executive with significant operations and sales leadership experience. Multi-talented Director with proven success expanding sales, market share, elevating profitability and developing overall winning teams. Results oriented leader leveraging a powerful background of exceptional knowledge and expertise to consistently move organizations forward. Dynamic, motivational leader with an impeccable record of accomplishment. Competitive individual contributor that consistently over delivers revenue and profit objectives.

Key Qualifications

* Background in Uniform and Waste Industries * Client Account Management

* Strong Business Acumen * Analytical Skills

* Organization Restructure and Change * Multi-Million-Dollar P&L Management

* Matrix Management * World Class Coach

* New Business Development * Complex Problem Resolution

* Conflict Resolution * Strong Will to Win

* Competitive Leader * Budget Analysis, Forecasting, and Development

* Change Management * Strategic Contract Negotiations

Career Highlights

Senior National Account Executive * April 2010 - Current

G&K Services - Memphis, TN

Successfully manage an $8M book of business consisting of thirteen National Accounts and 169 prospects across six states. Develop a strong collaborative work environment with field operations leaders and teams which supported an increase in sales lead generation. Coach and train the Designated National Account Sellers in my territory resulting in increased sales revenue and organic growth. Build strong relationships with customers and prospects developing trust and confidence through demonstrated professionalism, knowledge, enthusiasm, and urgency positioning G&K Services to earn business. Utilize strategic selling principles, created and implemented targeted e-mail and mail campaigns to significantly grow my book of business.

Key Achievements

* Earned the Spirit of Excellence Award in 2010 - 129% to plan in FY11 / $15,480

* Negotiated and signed contracts for nine new National account clients with annual account revenues ranging from $200K to $1.5M

* Renewed four National account contracts with annual account revenue exceeding $3.5M

* Achieved 104% to plan in FY 12 / $13,125

Director of Sales * July 2007 - April 2010

Inspired a regional team comprised of eleven District Sales Managers with 58 Sales Representatives across eight states presenting uniform apparel and facility service solutions to over 87,000 prospects. Successfully executed annual sales plans to exceed projections and improve profitability. Initiated and executed a -Total Cost of Ownership- sales process that drove improved sales productivity and profit improvement of 4%. Analyzed the competition in the region and developed responses and strategies to be implemented by District Sales Manager's. Implemented an employee recognition program that spurred improved performance and reduced annualized turnover by 8%. Successfully introduced Oxicon new hire assessment tools to improve sales force productivity and reduce turnover. Hired and trained sales leaders in adopting company values, standard operating procedures, sales/marketing processes and procedures. Conducted regional sales training meetings with clear objectives and deliverables. Successfully piloted and rolled out Sales Force.com sales automation tool to improve sales force productivity and reduce turnover.

CARL JARVIS - PAGE TWO

G&K Services, continued,

Key Achievements

* Achieved 119% of sales plan in 2009

* Achieved 125% of sales plan in 2008

* Earned the Spirit of Excellence Award in 2008 and 2009

* Earned the coveted Performance Champion Award in 2008

District Sales/Service Manager * August 2006 - July 2007

Allied Waste - Philadelphia, PA

As a District Leader, implemented sales and service strategies with a team comprised of three Sales/Service Managers with 29 Sales/Service Representatives across greater PA presenting waste management solutions and ensuring customer satisfaction. Provided leadership, coaching, clear measurable goals and expectations for Sales/Service Managers. Implemented an employee recognition program that spurred improved performance and reduced turnover by 6%. Conducted district sales/service training meetings with clear objectives and deliverables.

Key Achievements

* Improved gross margins by 15% in the PA market through value added selling concepts

* Successfully implemented Miller Heiman Strategic Sales training program to increase sales productivity by 19%

Director of Sales * September 2004 - August 2006

AmeriPride Services - Memphis, TN

Led a team of nine Sales Managers with 48 Sales Representatives across six states presenting uniform apparel and facility service solutions to over 72,000 prospects. Successfully executed annual sales plans to exceed sales projections and improve profitability. Re-built the regional team by top grading sales leadership resulting in the region moving from a last place position to a 1st place position. Provided leadership, coaching, clear measurable goals and expectations for Sales Managers. Created and implemented a Sales Representative weekly/quarterly ranking program and quarterly newsletter to showcase and reward peak performers.

Key Achievements

* Implemented Predictive Index tool improving sales force productivity and reducing turnover

* Earned the Golden Eagle Award in 2005

* Implemented Miller Heiman Strategic Sales training program to increase sales productivity

* Improved sales performance to budget from 27% to budget YTD to 128% to budget YTD over a two year period

General Manager * April 2003 - September 2004

Trader Publications - Bridgeville, PA

As a General Manager, directed a $16 M business comprised of five Department Managers and 48 employees covering greater PA. Provided leadership, coaching, clear measurable goals and expectations for Department Managers. Developed annual budget and sales plan for the market with P&L responsibility for this business unit.

Key Achievements

* Exceeded profit and sales projections in 2003

* Expanded top line revenues 7% by introducing two new books, Boat Trader and RV Trader into the marketplace

* Improved gross margins by more than 4% by changing paper stock

* Increased sales revenue by 11% in the Auto Trader book by increasing the slick page offerings

Branch Manager * September 2002 - February 2003

Cintas Corporation - Lansing, MI

Directed a $4 M business comprised of two department Managers and eleven employees. Successfully transitioned turn-around acquisition operation into Cintas model adopting company values, operating practices, standards and policies. Re-invigorated full portfolio selling which translated into improved profitability and customer retention.

CARL JARVIS - PAGE THREE

Cintas Corporation, continued,

Key Achievements

* Exceeded monthly sales and profit projections

* Successfully relocate into a new facility resulting in improved route efficiencies and improved employee morale

Assistant Group Vice President / Director of Sales * August 2000 - September 2002

Cintas Corporation - Rochester, MI

Led a team of nine Sales Managers, 45 Sales Representatives, and ten Marketing Coordinators across three states presenting uniform apparel and facility service solutions to over 67,500 prospects. Co-managed fifteen General Managers supporting the Group Vice Presidents' initiatives, strategies and direction within these business units. Created and implemented a dynamic employee performance standards program driving improvements in the service department`s key performance indicators. Developed and executed quarterly internal growth strategies to be implemented by Marketing Coordinators at each business unit. Championed a strategic -Top 20- contract renewal initiative that resulted in $7.8 M in contracted annualized revenue.

Key Achievements

* Exceeded sales and profit projections in 2001 and 2002

* Earned the Group Outstanding Achievement Award for sales and profit results in 2001

* Exceeded Group internal growth projections by 21%

* Improved service departments key performance indicators by 17%

* Reduced sales turnover by 6% and service turnover by 4% through enhanced coaching, training, and employee retention programs

Area General Manager * June 1998 - August 2000

Cintas Corporation - Gaylord/Traverse City, MI

Directed two business units generating annual revenues of $10M comprised of six department Managers and 82 employees. Successfully transitioned both turn-around acquisition operations into Cintas model adopting company values, operating practices, standards and policies. Developed key personnel for promotion within the organization in conjunction with annual succession planning.

Key Achievements

* Exceeded sales and profit projections from 1998 - 2000

* Reduced operating costs through improved productivity and workforce reductions

Cintas Corporation - North Canton, OH

Sales Manager * March 1995 - June 1998

Service Manager * February 1992 - March 1995

Education

University of Akron

Management - BS / BA

Completed three years of degree requirements

Special training and certifications:

Requirements Based Selling (RBS), Facility Services Selling (FSS), Miller Heiman Strategic Selling, Predictive Index Certified, General Managers College, Oxicon Certified, Protect Safety Certified, ProSura Food Safety Certified

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