Customer Service Management

Connect

Objective:

To obtain a full-time position within the sports journalism field that will allow me to display my dedication, accuracy, and passion I have developed through my educational experiences.

Education:

Slippery Rock University of Pennsylvania

Major: Journalism Minor: Sports Management

Senior Standing

QPA: 3.4 with Honors Credits

Expected Graduation Date: May 2013

Relevant Courses and Software:

Communication/Journalism Courses:

Broadcast Announcing, Photojournalism, News Writing, Sports

Journalism, Feature Writing, Selected Topics: COMM, Issues in

Journalism, Social Media, Advanced Reporting (Spring 2013)

Sport Management Courses:

Intro to Sports Management, Sport Communication, Sport Marketing,

Facility and Event Management

Practicum for Sport Management :

Adidas

Honors Presentation:

2011 Honors Symposium (Astronomy Honors)

Planck Mission

Internship (Spring 2013)

SRU Sports Information Office

Software Knowledge:

Microsoft Word/PowerPoint, Final Cut Pro, Flicker

Volunteer Activities:

Hickory Apple Festival

(Apple Booth)

Ice Skating Instructor for Group Lessons and Washington and

Jefferson College Physical Education

SRU Cross-Country, Indoor, and Outdoor Track Meets

(T-shirts, concession, or organizing heats, finish line, stats, long jump

pit)

Adopt-A-Senior

(Spending time with Senior citizens in Slippery Rock Area)

Mylan Classic

(Standard Bearer-posted scores on player’s board)

WOW Weekend

(Moving freshman into SRU dorms)

Extracurricular Activities/ Organizations:

Slippery Rock University

-Writer/Reporter for The Rocket

-Contributed articles and had pictures published in the newspaper

-Cross Country Team

-Ran both 5k and 6k Races

-Indoor/Outdoor Track and Field Team

-Ran the 3k and Steeple Chase Races

-Note Taker for Students with Disabilities

-Took notes for students who were unable to do so for themselves

-Member of the Honors Program

-Scholarship Recipient, completed unit service hours, and maintained the required

GPA

-Member of Sports Management Alliance

-SMA is the group formed of all the Sport Management Majors and Minors that

hosts speakers, fundraisers, and coordinates events and requirements for that

area of study

-Member of Honors Living Learning Community

-Lived with other members of the Honors Program where we attended meetings, classes, and volunteer activities together

Ice-Skating

-Skated for 16 years

-Won numerous awards and medals including advancing on to Junior Nationals

-Tested and received gold medals in all three categories: Moves in the Field, Freestyle,

and Dance

Work Experience:

CBS Sports Network Campus Representative October 2012-present

-Build brand awareness of the CBS Sports Network, Increase demand for the CBS Sports Network, and Market Jim Rome, and NFL Monday QB through emailing, social media, and phone calls

Adidas May 2010-present

-Sales Associate, Cashier, Greeter, Customer Service, Footwear, Apparel, Fitting Room Attendant

Body Systems Fitness May 2011-present

-Kids Room watching children for duration of parent’s workout and Desk Attendant answering the phone, unlocking the main door to allow access to the members, and completing and filing membership paperwork

FYRST Seminar Peer Leader August2010-present

-Scheduling and planning events and speakers for the class, sending out class emails, assessing MAP-WORKS Surveys, attending meetings, and reading over journals

Rock Blogger February 3, 2010-present

-Maintaining a Blog throughout the school year concerning college-related issues and topics

Ice-Skating Instructor June 2009-present

-Teaching private lessons and group lessons to children who want to learn how to ice-skate

Ice Attendant/Concessions August 2008-January 2009

-Taking the hockey nets on and off the ice, scrapping the excess ice off after the zamboni has finished, cleaning the facility, preparing food and drinks, operating the cash register, stocking food and drinks

References:

Dr. Mark Chase -Communication Department Professor

****.*****@***.*** -Photojournalism Professor

(724) 738 – 2667 -Assistant Professor

-Slippery Rock University

Mr. John Papa -Slippery Rock Track and

****.****@***.*** Field Coach and Cross Country Coach

(724) 738 - 2798 -Slippery Rock University

Mr. Thom Cobb -Assistant Professor Dance Department

****.****@***.*** -Slippery Rock University

(724) 738 - 2774

Dr. Brian Crow, Ed. D -Professor Sport Management Department

*****.****@***.*** -Slippery Rock University

(724) 738 - 2392

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