Project Manager Management

Marina Robinson

Email: *********@********.***

Address: ** ***** ***, #***

City: Quincy

State: MA

Zip: 02169

Country: USA

Phone: 617-***-****

Skill Level: Management

Salary Range: $75,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

Objective: To obtain a Project Management position within a local healthcare or IT company

Hands on IT professional with over 10+ years experience executing mission-critical software and hardware deployments with strong team building and people skills who has helped negotiate and close a $1.2 mil contract with a 18 percent margin for my previous employee. Successfully guiding cross-functional teams to on-time and on-budget completion for ATT Wireless, BCBSRI and Deloitte. Excellent business analysis, facilitating, training and Project Management skills.

Cross-Functional Team Leadership * Multi-Project Management * Process Reengineering * Risk Management * SDLC * Knowledge of LAN/WAN/TCP/IP - architectures, equipment, service, maintenance and monitoring* Knowledge of securing IT infrastructures* Budgeting/Cost Control

CAREER HISTORY

Tufts Health Plan, Watertown

Claims Training Specialist September 2012-October 2012

Responsible for delivering Claims Pool consolidation training and technical presentations. Conducted workshops and train the trainer presentations in the student centered environment. Solid knowledge of the Medicare, Coordination of Benefits and Tufts Health Plan Claims processing systems. Conducted training sessions for Member and Provider Eligibility, Number of Services, Anesthesia, TOS 999, Medicare and COB programs. Provided feedback, identified new requirements, facilitated meetings to support the work effort of the department in the changing environment.

EC Boston,

ESL Training Specialist October 2011- August 2012

Conducted assessments, program analysis to design and deliver training materials and course delivery. Other responsibilities included: conducting workshops for instructors, providing on-going feedback, coaching and training. Using EC`s proprietary language training system to seamlessly integrate precision testing, innovative language lab technology and comprehensive computer based training to ensure maximum results in professional development, university preparation program, and leadership development skills.

Eko-Project, St. Petersburg, Russia

Project Manager September 2010-August 2011

Achieved major revenue gains as a Team Lead and Project Manager-for EcoProject through large scale PeopleSoft program roll out and full SDLC process implementation resulting in new domestic and international contracts. Managed the client relationship, vendors and third party consultants, full life cycle program ownership, effective budget management and contract negotiation. Conducted business process analysis needs assessments, developed business requirements to identify and generate new business with Hyandai. Lead and managed cross departmental business optimization program which had a major impact on all of the operational areas. Reviewed KPIs and analyzed metrics to make recommendations to staffing changes and outsourcing. Partnered with other areas of the company to execute and implement divisional performance monitoring, technical issues resolution and troubleshooting.

OAO Baltika Breweries, St. Petersburg Russia

Project Manager September 2008- August 2010

Managed and delivered PeopleSoft platform roll out - Special Projects for Baltika through developing project plan, schedule and budget. Lead full program implementation and minor upgrades migrating to new business systems within IS and BSS groups for Baltika. Provided full accountability to third party suppliers, vendor management and client relationship through the full sales and implementation cycle. Developed business requirements, managed budget, conducted risk assessments and needs analysis for all major corporate initiatives, partnering with third party vendors for maximum results, and generated new contracts with business partners. Assigned workloads across the team, evaluated project specs, liaised heavily with in -house departments and sales management to position smooth product roll out on time and on budget. Lead and facilitated cross functional teams focused on improving internal business processes spanning multiple operational areas.

Broadview Networks, Providence, RI

Project Manager February 2008- July 2008

Full ownership and management of the IT enterprise medium sized projects related to VoIP, Integrated T1s, and High Speed Internet projects for the existing clients based in New England. Responsibilities included building strong relationship with internal stake holders and third party suppliers and outside vendors. Identified and developed new business opportunities in the New England sales area. Negotiated contracts, with existing and new customers, provided pre and post sales support including Project Management, coordination of the internal stakeholders, customers, vendors and internal resources from the point of sale through the final install and acceptance. Managed and provided recommendations for improvement, provided support for production issues such as monitoring installation cycles. Worked heavily with outsourced vendors to monitor and ensure appropriate support levels during UAT, hand over and sustainment.

BCBSRI Providence, RI

Project Manager April 2007-November 2007

Managed end to end delivery of initial Medicare implementation and provider migration of provider related HIPPA standard transactions. Led a team performing external partner testing and conversion to HIPPA standards. Also, successfully managed IT software development projects for LRSP, U277 and SSCOR billing enhancements in the MF environment. Responsible for the overall billing enhancement UB04 and CMS 1500 claims processing systems project plan, budget, schedule and staffing requirements, implementation with a major emphasis on UAT and coordination of internal IS and IT teams.

Led a security consolidation project of the Administrative rights within Security and IT environments. Managed teams at BCBSRI and offshore resource while ensuring good practices in standard methodologies and processes are used throughout the engagement to deliver an integrated solution in implementing Identity Management solution. Acted as a business analyst in development of the new Task Orders, Business Requirements, and delivery of the integrated solutions for BCBSRI.

Delivered a variety of medium sized software development projects on time, within budget and compliant within State of RI Association and Sarbanes- Oxley specifications. Managed a team of diversified skill sets that completed the technical documentation as well as performed the development and testing required to place the software into the production environment.

Deloitte & Touche, Amsterdam

Project Manager April 2006-December 2006

Have successfully managed groups of testers and developers for the Shell and ABN AMRO Nav. 4.0 and ERP platform roll out. Prepared design specifications, developed bbusiness rrequirements for the customers implementing Portal/Website development projects. Organized customer projects by liaising with the technical services department and third party vendors to ensure that all deadlines are met and the projects delivered on time. Conducted business process analysis, needs assessments, cost benefits analysis. Managed scope, planning, implementation and sustainment of the multiple small data warehousing projects. Was responsible for business continuity and technical mitigation and risk change control plans. Managed changes to the project scope, project dependencies to complete all assigned tasks on time and within budget.

ERG Transit Systems, Seattle,

Project Management Consultant- self -employed January 2003-March 2006

Provided custom Project Management trainings and sales workshops to managers, supervisors and team leads. Acted as the senior trainer responsible for providing training in MS Project to new hires through mentoring, observation, and feedback. Conducted needs assessment, performance appraisals in the areas of leadership development, performance enhancement and Project Management skill development. Have successfully coached and trained hundreds of corporate clients in personal and organizational development. Have developed a success tracks coaching program geared towards increasing performance, sales skills, train the trainer and presentation skills.

AT&T Wireless, Redmond, WA

Program Manager June 1999- December 2002

Reporting to the Director of Information Technology, my responsibilities included:

Directed project planning, milestone scheduling, and resource management with full P&L accountability for budgets as well as fiscal success for all initiatives.

Managing scope, cost estimation, vendor bidding and full migration including internal and external customers. This often included writing proposals and requirements for customers.

Full accountability for successful data center hardware and facilities move over a 3-year period. Successfully managed end-to-end Bothell Data Center Migration from old legacy systems to new secure networking standards.

Major Achievements at AT&T Wireless:

Met all CALEA network delivery objectives to wiretap wireless telephones despite a 60% project schedule acceleration following the 9/11 attacks. Provided comprehensive leadership and facilitation of the national roll out and software implementation.

Managed a full messaging software development cycle for SMS, prepaid wireless voice, and data by deploying E911 phase II and I voice and data security devices, developing business training tools and managing implementation of the training website for the internal customers..

Completed a multi phase migration of Metrocall voice and data 400 applications from the AWS network whilst managing a 30-member team of vendors and cross-functional team members.

EDUCATION & QUALIFICATIONS

BA in International Business and Management, Loyola Marymount, Los Angeles, 1997

Train the Trainer and Coach Certification Program with Friesen, Kaye and Associates. Solutions for Learning and Performance - San Francisco, 2003

PMP Certification is in progress

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