Jessica Reyes
Email: ********@************.***
Address:
City: Redwood City
State: CA
Zip: 94064
Country: USA
Phone: 650-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
I can do what is nessasary to succeed for my potential emploter. I want to be a game changer. I am a current student at SF State. My main goal is to find a carrer I am happy doing and that I can give my full effort in. I am a hard worker and love to stay busy. I love the corporate world. I love children. I love making money. I love life and my personality is contagious. You will never see me without a smile on my face. I am a very quick learner. I love to learn and to continue to learn. Nomatter what life throws at me I take it by the horns and make the best of it! I am solution oriented and always find a way. No excuses.
Educational Background:
High School Dipolma from San Francisco State University, San Francisco CA 1/2001 to 12/2012 (Psychology)
High School Dipolma from Canada College, San Francisco CA 1/2001 to 12/2012
High School Dipolma from California State University Eastbay, San Francisco CA 1/2001 to 12/2012
Job History / Details:
Skill Highlights
Strong organizational skills
Creative design
Strategic planning
Event management
Marketing materials development
Cash handling and management
Goal-oriented
Positive and friendly
Cheerful and energetic
People-oriented
Approachable
Basic administrative knowledge
Commissioned sales
Flexible
Effective team player
Team leadership training
Team leadership skills
Enthusiastic caregiver
Child development experience
Effective time management
Financial planner
Customer service experience
Strong work ethic
Valid CA driver license
Deadline driven
Good multitasker
Fast learner
Basic computer skills
Experience with diverse populations
Familiarity with substance and mental health systems
Able to recognize individuals under the influence
Compassionate
Social networking design/management
Floor set design and visual displays
Large cash/check deposits
Credit card processing
Energetic work attitude
Trusted key holder
Fashion knowledge
Solution-focused
Microsoft Word and PowerPoint
Accomplishments
Customer Relations:
Greeted and assisted customers.
Answered phones and responded to customer inquiries.
Process Improvement:
Documented process to train new assistants.
Scheduling
Managed detailed scheduling to ensure adequate staffing through high-volume holiday season.
Sales
Increased annual gross sales by 15 percentage .
Exceeded sales goals for first quarter of 2008.
Staff Training
Field Trained staff on basics.
Management
Directed marketing team of 15 as a assistant manager.
Supervised creation of marketing strategies/plans and ensured operations were within budget constraints.
Leadership
Served as key contributing member to Leadership team.
Won Retail Sales Associate of the Month Award in 2010 at Bebe
Awards obtained:
* Mathematician Award, House of Congress awards in Biology and Math, Leadership award, Psychology Scholarship winner, Student Government award Most Inspirational, Athlete of the month, Most Enthusiastic Award, etc
Professional Experience
12/2/2012 12:00:00 AM
Vector Marketing San Mateo, CA
Feild Sales Manager/ Assistant Manager
Documented all customer inquiries and comments thoroughly and efficiently.
Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
Recommended and helped customers select merchandise based on their needs.
Received and processed cash and credit payments for purchases.
Returned all routine and general customer calls in a timely manner.
Wrote sales slips and sales contracts.
Supervised a sales force of sales associates.
Achieved quota within the first year as Sales Manager.
Hired sales representatives.
Reviewed a comprehensive training program for new sales associates.
Trained some of incoming sales team members.
Attended sales training camp and brought best practices leadership back to the company.
12/2/2012 12:00:00 AM
Self Menlo Park, SSF, Palo Alto, CA
Nanny
Redirected children to encourage safe, positive behaviors.
Taught children safe behavior such as seeking adult assistance when crossing the street and avoiding contact with unsafe objects. Modeled appropriate social behaviors and encouraged concern for others.
Supervised children while parents were on vacation, business trips and weekend getaways. Cleaned the house, including laundry, sweeping and mopping. Scheduled doctor, dentist and haircut appointments. Physically and verbally interacted with children throughout the day.Administered medication and minor first aid to sick and injured children.Offered detailed daily reports that outlined each child's day.Maintained accurate daily records of children's individual activities, behaviors, meals and naps.Promoted good behaviors by using the positive reinforcement method.Sparked creativity and imagination by helping children discover new things each day.Maintained a child-friendly environment with engaging activities and continuous access to the outdoors.
12/2/2012 12:00:00 AM
BEBE San Mateo, CA
Sales Associate
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Received and processed cash and credit payments for in-store purchases.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Responded to customer questions and requests in a prompt and efficient manner.
Engaged with customers in a sincere and friendly manner.
Built relationships with customers to increase likelihood of repeat business.
12/2/2012 12:00:00 AM
Milagros/Applebees Redwood City, CA
Host
Executed daily production lists and goals
Greeted each customer with friendly eye contact
Greeted guests and sat them at tables or in waiting areas
12/2/2012 12:00:00 AM
Law Offices of Jerome D Handley Hayward, CA
Legal Assistant
Met with clients and other legal professionals to discuss case details.
Completed case research via LexisNexis and Westlaw databases.
Monitored legal volumes to verify that the law library was up-to-date.
Conducted client interviews and all client intake services.
Collected data to prepare and draft settlement packages for clients.
Interpreted and relayed legal information in a clear format for clients.Managed communication with courts regarding status of petitions and granted orders.Drafted various court documents, invoices and enclosures at attorneys' request.Corresponded daily with clients, insurance adjusters, doctors and attorneys.Composed and typed routine letters of correspondence.Acted as the point of contact for all incoming co-counsel requests.Researched, drafted, edited and revised legal opinion publications.Issued subpoenas for all necessary records in preparation for trials.Trained new employees on office equipment and job duties.Directed incoming calls to appropriate staff members.Opened new claim files.
12/2/2012 12:00:00 AM
Kaiser Hospital Redwood City, CA
Surgery Liaison Volunteer
Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Kept facility stocked with necessary supplies, equipment and instruments.Provided patients and families with emotional support.Exhibited compassionate care and communication with regard to issues.Sensitive to the needs of patients.
Education and Training
2014 San Francisco State University San Francisco, CA
Psychology
Coursework in Psychology of Human Behavior
2012-2014
2012 Canada College Redwood City, CA
Associate of Arts Psychology
Student government representative
Graduated Cum Laude
Coursework in Sociology, Statistics, Psychology and Communications
Academic Achievement Award
Member of Christian Club
TRIO Graduate
ASCC Student Government Senator
Commissioner of Activities for campus
2010-2012
California State University Eastbay Hayward, CA
General Education
3.9 GPA
2009-2010