Manager Quality Assurance

John Martell

Email: *********@********.***

Address: ** *. **** *****

City: Coventry

State: RI

Zip: 02816

Country: USA

Phone: 401-***-****

Skill Level: Senior

Salary Range: $100,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

John F. Martell

26 W. View Drive, Coventry, RI 02816

*********@********.*** 401-***-**** (c)

EXPERIENCE SUMMARY

Over twenty five years of experience in management of people, operations, and facilities within regulated technical as well as human services environments.

EXPERIENCE

August 2010 Providence Community Health Centers Providence, RI

Present Vice President of Administration

Reporting to the Chief Executive Officer of one of the larger non-profits in the state involved in community health care for individuals in urban settings, through its 9 health centers and patient population of 40,000 with excess of 150,000 encounters per year. Member of the senior management team working to promote and advance PCHC`s mission through a variety of responsibilities:

* Managing Rhode Island`s first integrated care health clinic at North Main Street, Providence within The Providence Center mental health facility. Coordinating care between people with mental illness and their primary care provider. Management of 2 providers, nurse manager, ancillary staff.

* Overseeing various grants and state/fed subsidized funds to insure compliance, cost efficiency and quality of services to patients, such as;

o Women, Infants & Children, oversight of supervisor and 12 licensed nutritionists and ancillary staff

o Title X program, a federal program to assure non-coercive family planning resources and options are made available to under/un-insured

o 340B Federal Drug Program company liaison to corporate Walgreen`s

o Connect Care Choice Program, with reporting nurse case manager; health care management for people over 21 on medical assistance needing help with primary care resources (250-300 people in the program).

* As Corporate Compliance Officer, responsible for adherence to appropriate billing, financial and insurance practices related to both corporate and patient services.

* As the Safety Officer, responsible for the Environment of Care, safety and ergonomics management within the health centers, chairing safety committee.

* Managing grant requirements and interacting as liaison with state of RI Emergency Management System to assure coordination and preparedness as it may apply during times of disaster.

* Experience with Vitera (formerly Sage) Intergy and EHR

June 1998 United Cerebral Palsy of Rhode Island Pawtucket, RI

August 2010 Director of Administration & Development

Reporting to the Executive Director of this well-known, fifty year old, non-profit human services agency, involved in the lives, care and support of people with disabilities. Responsible for creation of business procedures/systems, marketing image, business development, organizational structure, fund raising, facility, and IT operations.

* Contributed significantly to business functions and fiscal growth from $2M to $5M.

* Oct-2001 to Dec-2006, serving as Secretary on Board of Directors for CARA Estates, an apartment program, supporting people with disabilities, controlled by UCPRI.

* Create, write, and control the distribution of policies, and procedures integral to successful and consistent business operations which lead to successful, compliant audits conducted by state governing authorities.

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* Trained investigator of incidents of abuse, neglect, and mistreatment within the agency.

* Create innovative PowerPoint training materials and marketing presentations for staff, agency training and public awareness.

* Manage agency computer usage, to the extent of training staff in various software, troubleshooting, and updating the agency web site, handling most all aspects of agency email.

* Manage, solely, on-line purchasing, according to budget, for all departments within the agency.

* Assess and manage the administrative budget.

* Collaborate with inside and outside resources to orchestrate various agency outings, celebrations, and fund raising events.

* Designed the layout of the 5,000 sqft corporate facility within leased building for the agency.

* Primary contact with landlord all lease-hold improvements, and maintenance issues/problems.

June 1997 Corp Brothers, Inc Providence, RI

January 1998 Operations Manager

* Reporting to General Manager and responsible for the daily operations of the main facility and 2 branches in the testing and distribution of compressed industrial and medical gases within a union environment.

October 1994 PMI, Inc Woonsocket, RI

January 1997 Operations Manager

Reported to the President, with total accountability for daily operations including coordination of various departments to manufacture RIM (Reaction Injection Molding) products for the medical device and electronic industry. Specific areas of concentration were:

* Total responsibility for Quality Assurance and Inspection Department.

* Originating written procedures as well as routing system; both standard operating procedures and ISO related.

* Directing of mold scheduling to assure customer delivery requirements.

* Responsible for overall inventory turn, valuation, and accuracy.

* Establishment and control of cost of goods sold.

March 1992 MEDICA, Corporation Bedford, MA

January 1994 Director of Operations

Reported to the President, total responsibility for manufacturing, purchasing, inventory,

manufacturing engineering and daily facility operations. Products include electrolyte blood analyzer, ancillary mechanical devices, and support consumables. Specific areas of concentration were:

* Production

o Create master production schedule for Production Control to build product according to sales forecast.

o Bottom line responsibility for company profitability and establishment of cost of goods sold.

o Established written manufacturing procedures and routing system to comply with FDA & GMP guidelines, and a high level of quality and efficiency.

o Well versed in Material Review Board decision making, pro-actively leading to product design change and quality improvement.

* Manufacturing Engineering

o Motivating force for increasing and streamlining the efficiency of the production department through innovation of fixtures and tools to relieve various bottlenecks.

* Purchasing

o Audit and negotiate with suppliers to drive the cost of piece parts down while assuring

or increasing their quality.

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o Worked closely with suppliers on tolerancing issues related to required piece parts.

January 1980 INFUSAID, Inc. (A PFIZER subsidiary) Norwood, MA

January 1992 General Production Supervisor (Functioning as Operations Manager)

Reporting to the Vice President of Manufacturing and Operations, primarily responsible for the management of the facility and the manufacturing operation. Products include both mechanical and electronic, long-term and disposable drug infusion systems. Specific areas of concentration were:

* Production

o Directly manage the activities of Manufacturing, Cleaning, Sterilization and Packaging Departments utilizing three Group Leaders and twenty Assemblers. Work force responsible for production in accordance with master production schedule for all products.

o Utilized ASK Manman in the HP environment to track production goals and objectives.

o While Company grew from 30 to 180 employees with sales rising from $50,000 to $15 million within twelve years, contributed significantly to this growth by streamlining the build process, reducing overhead, and creating policy.

* Training

o Conducted training to assure compliance to GMP regulations, Manufacturing Procedures, Right to Know Law, and Chemicals in the Work Place Program.

o Participated in creative and successful leadership training programs including:

- The Pfizer Management Seminar

- Kepner-Tregoe Problem Solving & Decision Making

- Targeted Selection Interviewing

- Interactive Management Leadership

- Microcontamination Control Technology

* Regulatory

o As Environmental Coordinator, interact with Corporate level staff to assure facility compliance with various regulatory agencies including FDA, DHS, and OSHA.

* Facility

o Personally conduct plant tours for a number of nationally and internationally recognized physicians.

o Fully responsible for managing all aspects of building maintenance assuring a high level of cleanliness. Directly supervise a trade staff of four and coordinate activities of outside contractors.

o Designed and incorporated lease hold improvements with outside contractors.

1977 NUCLEAR INTERNATIONAL Corporation Waltham, MA

1979 Manufacturing Manager

For this manufacturing, research and consulting company involved in the immunodiagnostic field, responsibilities included the scheduling and direct supervision of radiolabelled iodine 125 compound production. Interacted with customers assure compound conformance to their specifications. Responsible for quality assurance and integrity of compound production.

EDUCATION Florida Institute of Technology Melbourne, FL

1973 - 1977 Bachelor of Science Degree in Biological Sciences

REFERENCES Excellent references available upon request.

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