Customer Service High School

Gary Swann

Email: ********@********-*****.***

Address:

City: Campbelltown

State: PA

Zip: 17010

Country: USA

Phone: 717-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

L eader with management experience, initiative and exceptional people skills. Versed in project management and customer service. Desires a challenging career with a company or organization.

Educational Background:

High School Dipolma from Milton Hershey School, Hershey PA 1/2001 to 6/1993 (Lumber Grading)

High School Dipolma from Milton Hershey School, Hershey PA 1/2001 to 12/2012

High School Dipolma from Penn State, Hershey PA 1/2001 to 12/2012

Job History / Details:

Professional Summary

Leader with management experience, initiative and exceptional people skills. Versed in project management and customer service. Desires a challenging career with a company or organization.

Core Qualifications

Physical presence

Hard worker

Goal oriented

Problem solver

Customer satisfaction

Client focused

Quick learner

Operations management

Contract negotiation/review/drafting

Employee focused

Training and development

Proficiency in customer problem solving

Results-oriented

Experience

January 2008 to Current

Swann Landscaping Grantville, PA

Owner of Swann Landscaping

After developing my skills with a smaller, private landscaper, I decided to build my own business. I started with a push mower, people skills, and a strong back. Presently it consists of 40 accounts and 3 employees. As the owner of Swann Landscaping I am responsible for everything!

January 2003 to February 2007

Penn National Race Course Grantville, PA

Mutual Manager

I started at this company as a part time banquet server, I was quickly promoted to mutual manager of an affiliated OTB in Lancaster. My operational duties included collecting money from tellers, scheduling and customer service. My facility management responsibilities included building access and machine maintenance.

December 1999 to February 2004

Weabers Saw Mill Grantville, PA

Lumber Grader

I entered this company as a stacker. My math and management skills were quickly recognized and I was fast tracked to lumber grading. My new position included training new people for lumber grading. I was responsible for overseeing a team of 12 men and we produced over a million board foot a week. A record on the east coast.

May 1994 to July 1998

USMC Grantville, NC

LCPL United States Marine Corps MOS 0811 Artillery

I entered the Marines a year after high school. I was in artillery and was in charge of advanced party. I was responsible for plotting the azsmith for the Howitzer and setting the timers on the bombs. My time in the Marines provided experience and training in high pressure situations and the opportunity for world travel.

Education

2001 Weabers Mt Gretna, PA

Lumber Grading

Excelled in a specialized course in lumber grading.

1993 Milton Hershey School Hershey, PA

Electronics

Attended Milton Hershey School, concentration in electronics vocational studies.

Penn State York, PA

Liberal Arts

Attended Penn State York in 1994, prior to enlisting in the United States Marine Corps.

Professional Affiliations

Member of Better Business Bureau Swann Landscaping 2008 to present

Member of Milton Hershey Alumni Association 1993 to present

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