Manager Project

Daniel Young

Email: abpw9j@r.postjobfree.com

Address: **** ****** **** **

City: Moon Township

State: PA

Zip: 15108

Country: USA

Phone: 412-***-****

Skill Level: Director

Salary Range: $200,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Daniel D. Young

PROFESSIONAL PROFILE

A proven business leader that has demonstrated the ability to deliver world class team performance with integrity and intensity, exemplified by the fact that I have hired and/or promoted over 80% of my staff within the last three years. During the last six years I have delivered consistent revenue growth of between 10% and 20% annually, with a similar increase in the absolute number of client accounts serviced An industry recognized agent of change that has repeatedly demonstrated the ability to efficiently turn around large, decentralized service organizations while maintaining high levels of performance. A detail oriented operational leader that focuses on understanding the motivators associated with outstanding individual and organizational performance.

OBJECTIVE

Seeking a leadership position within an organization that desires to create sustainable customer relationships through the delivery of value based service solutions.

SKILLS

Strategic Plan Development

Strategic Pricing Leadership

Process Improvement Champion

P & L Management

Role Model Leadership

Polished Communicator

Employee Development

Demonstrated Negotiation Expertise

Experienced Project Management

PROFESSIONAL EXPERIENCE

Director, Enterprise Services Thermo Fisher Scientific March, 2011 to Present

Designed, launched and currently responsible for the Enterprise Services 500 person organization of the Unity Lab Services business unit of Thermo Fisher Scientific. Responsible for revenues in excess of $80MM annually. Goal in this role was to lead the turnaround of a relatively recently acquired business unit that was delivering an insurance based asset management model. Today, the Enterprise Services organization delivers customer specific solutions consisting of consulting, asset management, supply management and scientific support services.

Accomplishments:

* Recognized industry expert on outsourcing services, having participated in multiple -Ask The Expert- webinars for Lab Manager magazine.

Optimizing Laboratory Services - June, 2012

* Designated media representative and speaker for Unity Lab Services, a part of Thermo Fisher Scientific at PittCon, March, 2012.

* Spent two years actively participating in the creation and launch of the premier services brand Unity Lab Services, a part of Thermo Fisher Scientific.

* Developed and executed strategies for the exit from certain markets, while expanding capabilities in targeted markets

* Designed, deployed and facilitated the launch of advanced tools (e.g. SalesForce.com, SAP, etc.) for field operations, sales and sourcing teams that support field management`s ability to assess their current portfolio of clients, profitability and expected revenue growth.

* Created and implemented a Service Level Agreement (SLA) based solution for targeted customers that align service delivery capabilities with customer expectations.

Responsibilities:

* Deliver revenue and profit targets in support of overall corporate goals.

* Manage organization of 500 field service personnel located throughout the US, primarily at customer locations.

* Manage the sourcing team responsible for the creation and administration of the agreements in place with key original equipment manufacturer and independent service organization supplier relationships.

Director, Managed Services Thermo Fisher Scientific August, 2006 to March, 2011

Managed Central and West regions of the United States for that part of Fisher Scientific that provides outsourced customer service and inventory management activities on-site at customer locations.

Accomplishments:

* Grew revenue from $1.4 million to $4.9 million. Accounts served grew from 28 to 50, with the number of employees increasing from 59 to over 130.

* Increased billable resources and added services with existing customers. Best demonstrated through the increase in the number of both bundled and billable resources at one customer site from 19 to over 60 employees over the last three years.

* Conceived of, and implemented the Managed Services solution within the Illinois Science + Technology Park in Skokie, Illinois. Approximately 10 park tenants utilize different aspects of services portfolio.

* Expanded the customer base from primarily a bundled resource model that serviced academic accounts; to a diverse portfolio of clients across each of the market segments served by Thermo Fisher Scientific: Academic, Industrial, Food & Agriculture, Government, Pharmaceutical and Biotech.

Responsibilities:

* Developed, priced and presented Managed Service solutions to customers. Consistently requested to present to all levels of internal corporate leadership and customer decision makers.

* Developed staffing solutions, created job descriptions, identified wage rates, negotiated salaries, conducted personnel performance appraisals, participated and lead development and disciplinary discussions and where necessary initiate staff reductions to include terminations.

Additional Positions with Thermo Fisher Scientific:

Director, Product Standardization January, 2005 to August, 2006

Director, Pharmaceutical Market January, 2004 to January, 2005

Project Manager, Strategic Pricing May, 2002 to January, 2004

(Selected to participate in Thermo Fisher Scientific`s Operational Strategy Group developed to provide directed attention to high profile projects within the organization.)

Category Manager, Indirect Sourcing November, 2001 to May, 2002

ADDITIONAL CAREER EXPERIENCE

Director, Global Strategic Sourcing Universal Studios, Inc. August, 1997 - March, 2001

Commodity Manager, Strategic Sourcing American Airlines, Inc. July, 1994 - July, 1997

Account Operations Manager EDS March, 1989 - July, 1994

MILITARY

USMC - Naval Gunfire Forward Observer, Corporal E-4 1984 - 1988

EDUCATION

University of Texas at Dallas, Richardson, TX - Bachelor of Science, Business Administration 1991

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