Administrative Assistant Customer Service
Resume:
Title:Research Assistant
abpw77@r.postjobfree.com
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NAME:,
ADDRESS:
ADDRESS2:
CITY:
STATE: NC
ZIP:
CANDIDATE ID: 2920331
US CITIZENSHIP:
EDUCATION:
EXPERIENCE: 0
WILL RELOCATE: No -
JOB WANTED:
RATE NEEDED:
TELEPHONE: 919-***-****
EMAIL: abpw77@r.postjobfree.com
HOMEPAGE:
HOTTEST SKILLS: presentation, market, marketing, capital, mortgage, reconciliation, unix,
sale, budget, cash, expense, finance, database, paradox, programming, clerk, court, legal,
lien, accounting
REVISION: 08-SEP-02
RESUME:
NAME:
ADDRESS:
CITY: Duncan
STATE/PROVINCE: North Carolina
ZIP/POSTAL CODE: 27526
COUNTRY: US
EMAIL: Home: abpw77@r.postjobfree.com
PHONE: Home: 919-***-****
CANDIDATE ID:
CITIZENSHIP: United States
Citizen or National
EDUCATION: Undergraduate Work
EXPERIENCE: 7 Years
WILL RELOCATE: Maybe --
RELOCATION INFO:
JOB WANTED: Any
RATE NEEDED: Experience:
HOMEPAGE:
COMMENTS:
HOTSKILLS:
Kim Goss
8121 Robincrest Court
Fuquay-Varina, NC 27526
To obtain a challenging position using my strong technical skills.
Experience
1998
- PresentGE Capital Mortgage Insurance Raleigh, NC
SAS Analyst
Development of new SAS generated reports using PC SAS, TSO, Panvalet
both off the Mainframe and Unix.
Creation of reports from SAS data into reports distributed to
management via Excel spreadsheets and graphics.
Instrumental in assisting various departments with report writing and
integrating new language to expedite current reports.
Testing of new variables that are developed in the SAS library.
Formulation of Access Database used to track report run time and
customer deliverables. Proficient using Visual Basics.
Excellent customer service skills.
Project leader of bulk packages of deal to input into Mainframe.
1995
- 1996GE Capital Mortgage Insurance Raleigh, NC
Sr. Administrative Assistant
- Finance
Directly support the CFO of our Pool Portfolio Finance department and
his direct staff of 6 high level VPs.
Maintained day to day administrative tasks as well as updating
presentation materials to management and retrieving data via SAS.
Reconciliation of expenses & budget.
Meeting planning.
1996
- 1998GE Capital Mortgage Insurance Raleigh, NC
Sr. Administrative Assistant
- Sales
Directly supported the Sr. VP of Sales and Operations as well as his
direct staff located in Raleigh which consisted of 5 high level VPs and 10
management personnel.
Maintained day to day administrative tasks as well as updating
presentation materials to management and retrieving data via SAS.
Meeting planning, reconciliation of expenses and budgets.
Provided backup support to team of 5 administrative employees.
1994
- 1995Gilbane Building Company Raleigh, NC
Sr. Marketing Assistant
Administrative support to VP of Operations & his direct staff of 5
Project Managers.
Developed presentation materials to be used in "dog and pony" shows to
our
potential clients.
1994
Kelly Temporaries RTP, NC
Sr. Administrative/Marketing Assistant
Provided administrative support at Glaxo-Wellcome including the Sr. VP
of Marketing Research and team of 3 VPs as well as 8 Sr. VPs within Corporate
Education and Training.
Meeting planning, updating and creating presentation materials,
calculating survey results.
1993
-1994Active Tool & Manufacturing Sebewaing,
MI
Shipping Registrar
Responsible for coordination of all custodial responsibilities for our
shipping and receiving departments.
Maintain data base to track all shipping/receiving activities.
Administrative responsibilities to team of 15 Senior Managers of
Automotive Department.
1992
-1993Goss Consulting Bay City, MI
Software Training Consultant
Provide training of software to B&K Industries including Paradox, Lotus
and WordPerfect.
Set up shipping and receiving data base.
Implementation of accounts receivable tracking data base.
Provided services as shipping expediter and ordering clerk.
1988
-1992Household International Prospect Heights,
IL
Sr. Loan Account Administrator
Team leader for Loan Account Administrators. Responsible for daily
cash activites, monitoring cash usasge, loan activity and reconciliations for
the entire loan portfolio.
Responsible for all lenders Letters of Credit, importing and
exporting.
Developed comprehensive document storage system and maitained Legal
Document Center.
Education
1991
-1992 Oakton Community College Niles, IL
Accounting
Major
1984
-1985 Tuscola Area Skill Center Caro, MI
Steno-Clerical Certificate
3.89
GPA
1981
-1985 USA High School Sebewaing, MI
Business Diploma
3.76
GPA
Technical Skills
SAS Programming - Mainframe, TSO, Panvalet, PC SAS. Skills include
Proc Summary, Proc Tabulate, Proc Report. Writing from Unix and Mainframe.
Excel - Advanced skills including Pivot Tables, Visual Basics, charts &
graphs, macros, filtering, Web queries, functional formulas, list & combo boxes,
data links, graphics.
Powerpoint - Advanced skills in presentation preparation including data
links, fine tuning graphics, layout coordination,
Access - Advanced skills in creation of Access data bases including
Visual Basics, data links, creation of forms and reports, charts & graphs.
Word - Advanced skills including macros, tables, document merging,
graphics.
A fast learner who is able to self teach, a team player, eager to share
knowledge and committed to quality.
Contact this candidate