Customer Service Administrative Assistant

Nancy Miller

Email: *********@********.***

Address: **** ********** *****

City: Watertown

State: WI

Zip: 53098

Country: USA

Phone: 920-***-****

Skill Level: Experienced

Salary Range: $33,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Nancy J Miller

1414 Stoneridge Drive

Watertown, WI 53098

Home # 920-***-****

Cell # 920-***-****

*********@********.***

Work Experience

U S Bank N A March 2010 to October 2012 Sales Assistant Small business banking Work with a refinance, purchases, BELOC types of small business banking loans Ordered titles, articles of organizations, payoff statements from other banks Customer service Handled disbursements Handled all problems and or situations that may come up with the loan. Work with 8 to 12 bankers at one time Research for comp. for properties Ordered appraisals and internal evaluations Made sure all loans were disbursed properly at the time of closing Made sure all loan docs were signed correctly and sent in to our Oshkosh area within a certain time Trained new Sales Assistants and Administrative Assistants

U S Bank N A June 2008 to March 2010 Administrative Assistant to the V P of Home Mortgage-Underwriting Handled the disbursement of loans to all of the underwriters. Work with an outside company getting our Builders approved for our construction loans Created spreadsheets for the V P Booked the V P travels plans when needed Handled customer services calls

Watertown Hospital (now U W Medical Center of Watertown) November 2007 to May 2008 Human Resource assistant Log in all applications Screened potential candidates Set of interviews with candidates and the mangers ( doctors, Head Nurses) of each area Spreadsheets, word documents Placed advertising Generac Power Systems Whitewater WI March 2005 to May 2007 Administrative Assistant to the V P of R V Generators Customer Service Handled orders Work with the two warehouses located in California and Indiana Created Spreadsheets and word documents for the V P Handled customer complains in a timely fashion Generac Power Systems Whitewater WI December 2002 to March 2005 Administrative Assistant to Human Resources/ Receptionist Handled all in coming called Background checks done on all applicants Call to schedule all appointments for applicants Worked Job Fairs Created and put together all packets for new hires Helped with employee activity days Helped other departments with disbursing letters etc.

Education University of Illinois- Music Education August 1977 through May 1980

Achievements/Awards Cheerleading Coach at Waterloo High School from 2002-2003 All Squads Cheerleading Coach at Costa Catholic School from 1999-2001 Handled coaching 18 girls on one squad

Skills Proficient in Microsoft office, word, power point Strong banking processing background Customer Service Strong work ethic Problem Solving Researcher Notary

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