Customer Service Home Health

E. Cristina Silva LPN

Email: abpw58@r.postjobfree.com

Address:

City: Archbold

State: OH

Zip: 43502

Country: USA

Phone: 419-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic, motivated, detail oriented leader dedicated to driving top-quality customer service. Looking for a position in a top-notch company with a commitment to innovative processes.

Educational Background:

High School Dipolma from Northwest State Community College, Archbold OH 1/2001 to 7/2001 (Nursing)

Job History / Details:

Summary

Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.

Highlights

Exceptional customer service

MS Office proficient

Bilingual in Spanish

Sales expertise

Inventory management background

Account coding specialist

Friendly, Energetic, and Approachable

Organized

Strong sense of banking ethics

Debt and credit management

Cash dispenser operation

Currency and coin counter

Reliable

Excellent communication skills

Team player

Strong work ethic

Accomplishments

Customer Service:

Collaborated with coworkers to ensure the delivery of efficient, high-quality service.

Consistently recognized by management for providing superior customer service.

Training:

Promoted to safety trainer only a few hours in position to support and train oncoming volunteers at Red Cross.

Supervision:

Supervision of 22-27 elderly and 3-4 staff members at time.

Sales and Promotion:

Planned and executed promotional events to market services to new clients.

Inventory:

Performed accurate inventories of supplies and equipment.

Employee Training:

Educated new employees on proper facility procedures and policies.

Experience

June 2012 to Current

Interim Health Care Defiance, Oh

Home Health Care Provider

Manage and monitor patients physical and emotional needs.

Work closely with clients' parents to ensure quality care.

April 2010 to Current

Community Health Professionals Archbold, Oh

Home Health Care Provider

Ensured the accuracy of clients medication and health needs.

Educate and promote healthy lifestyle.

January 2012 to Current

Fountain Park Inn Bryan, Ohio

Shift Manager

Managed medication supply inventory and patient charts.

Ensure resident and employee safety on a daily basis.

May 2001 to December 2004

Fulton County Health Center Wauseon, Oh

Staff Nurse-LPN

Evaluated patient care procedural changes for effectiveness.

Served as liaison for patients physical and emotional needs.

Education

2001 Northwest State Community College Archbold, Oh

LPN Certification Nursing

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