Customer Service High School

Jennifer Nestved

Email: ********@*************.***

Address:

City: Ocala

State: FL

Zip: 34471

Country: USA

Phone: 352-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting.

Educational Background:

High School Dipolma from Grand Canyon University, Phoenix AZ 1/2001 to 11/2012 (Psychology)

High School Dipolma from Kaplan University, Phoenix AZ 1/2001 to 11/2012

High School Dipolma from College of Central Florida, Phoenix AZ 1/2001 to 11/2012

Job History / Details:

Professional Summary

Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting.

Skill Highlights

Knowledge of the ins and outs of Child Protective Services (CPS)

Practiced in family assessments

Specialized training in grief counseling

Medicaid familiarity

Superior communication skills

Criminal law knowledge

Exceptional problem solver

Professional Experience

December 2007 to May 2010

Children's Home Society Ocala, Florida

Youth Care Worker

Charted and recorded information in client files. Tracked client movement on and off the unit by documenting times and destinations of clients. Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards. Quickly responded to crisis situations when severe mental health and behavioral issues arose. Documented all patient information including service plans, treatment reports and progress notes. Collaborated closely with treatment team to appropriately coordinate client care services.Interacted with clinical staff and external resources such as school or community personnel. Helped clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills. Evaluated patients to determine potential need to transfer to specialized inpatient mental health facilities.

September 2006 to November 2006

U.S. Senator Mel Martinez Orlando, Florida

Intern - School related

Charted and recorded information in client files. I also answered phones, filed, and helped other caseworkers with their client load regarding FEMA, SSI, Veterans, and Education.

November 1997 to September 2001

Publix Ocala, Florida

Publix

I was a cashier, customer service worker, answered phones, cashed checks, Lotto, and helped coordinate the cashiers in the store.

Education and Training

2013 Grand Canyon University Phoenix, Arizona

Master of Arts Psychology

Coursework in Psychology, Social Work and Counseling. Coursework in Social Work, Marriage and Family Therapy and Child Development. Law and Ethics for Psychologists course and Human Services coursework.

Graduating in May of 2013.

2009 Kaplan University Chicago, Illinois

Bachelor of Science Legal Studies

Minor in Psychology

2005 College of Central Florida Ocala, Florida

Associate of Arts History

Minor in Elementary Education.

Contact this candidate