Customer Service Sales

Donald Cunningham

Email: abpw3l@r.postjobfree.com

Address:

City: North Charleston

State: SC

Zip: 29405

Country: USA

Phone: 843-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer Service Specialist who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional cus tomer service.

Educational Background:

High School Dipolma from North Charleston High, North Charleston SC 1/2001 to 5/2009 (Interactive Media)

Job History / Details:

Summary

Customer Service Specialist who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Highlights

Mathematical aptitude

Organized

Time management

Detail-oriented

Excellent multi-tasker

Strong communication skills

Superb sales professional

Proficient in MS Office

Goal-oriented

Internet savvy

POS systems

Cash handling accuracy

Retail merchandising expertise

Listening skills

Written and oral communication skills

Energetic self-starter

Results-oriented

Reliable and punctual

Excellent negotiating tactics

Experience

July 2011 to November 2012

Wireless Advocates Charleston, SC

Sales Expert

Recommended and helped customers select merchandise based on their needs. Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts. Exchanged returned merchandise for customers quickly and efficiently. Confirmed that appropriate changes were made to resolve customers' problems. Exercised sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.

December 2009 to February 2012

Office Depot Charleston, SC

Key holder/Sales Associate

Exchanged returned merchandise for customers quickly and efficiently. Recommended and helped customers select merchandise based on their needs. Confirmed that appropriate changes were made to resolve customers' problems. Informed customers about sales and promotions in a friendly and engaging manner. Computed sales prices, total purchases and processed payments. Operated a cash register to process cash, check and credit card transactions. Recommended merchandise based on customer needs. Administered all point of sale opening and closing procedures.

Education

2009 North Charleston High North Charleston, South Carolina

High School Diploma Interactive Media

Became an Interactive Media Completer by completing four Interactive Media courses. Honors student. Participated in every AP class offered and even received two AP credits that convert to a college transcript.

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