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Customer Service Security

Location:
Montgomery Village, MD
Posted:
November 26, 2012

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Resume:

Brian Taylor

Email: abpw1l@r.postjobfree.com

Address:

City: Montgomery Village

State: MD

Zip: 20886

Country: USA

Phone: 240-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Responsible customer service professional versed in mediating employee conflict, multi-tasking and running efficient daily business operations.

Educational Background:

High School Dipolma from Our Saviour Lutheran, Bronx NY 1/2001 to 6/2002 (Computer Science)

Job History / Details:

Career Overview

Responsible customer service professional versed in mediating employee conflict, multi-tasking and running efficient daily business operations.

Skill Highlights

Schedule management

Problem resolution

Deadline-oriented

Self-starter

Core Accomplishments

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Professional Experience

June 2001 to August 2001

US Commission on Civil Rights Washington, DC

Government Intern

Sorted incoming correspondence and redistributed to proper contacts throughout my department

March 2006 to Current

Sodexo Gaithersburg, MD

Mail Room Clerk

Daily responsibilities include sorting incoming mail for over 400 employees. Ordering supplies for USPS, UPS, FedEx, and DHL. Responding to email requests from users throughout headquarters and remote sites in North America.

June 2002 to October 2005

US Department of Commerce Washington, DC

Government Intern / Desktop Support Technician

Helped customers track and ship packages, responding to an average of 20 calls per day. Maintained composure and patience in face of difficult customer situations.

Education

2002 Our Saviour Lutheran Bronx, NY

High School Diploma

Member of student council 1998-2002. Achieved high honors 2002

Candidate Resume - Jesse Baker

Contact Information -

Email: abpw1l@r.postjobfree.com

Address:

City: Indianapolis

State: IN

Zip: 46203

Country: USA

Phone: 317-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Security Guard who upholds high ethical standards and is honest with supervisors, employees and customers at all times regarding suspicious events and security questions.

Educational Background:

High School Dipolma from Pontiac Business Inst, Indianapolis IN 1/2001 to 7/1987 (Medical Asst)

High School Dipolma from Crispus Attucks, Indianapolis IN 1/2001 to 11/2012

Job History / Details:

Summary

Security Guard who upholds high ethical standards and is honest with supervisors, employees and customers at all times regarding suspicious events and security questions.

Highlights

CCTV surveillance

Interior and exterior patrol

Observant

High level of integrity

Report writing

First Aid and CPR certified

Skills and Accomplishments

Asp Baton Certified

O/C C/S Certified

Trained in crime scene preservation

Experience

October 2011 to November 2012

Walmart#5443 4650 S.Emerson Ave 317-***-**** Indianapolis, Indiana

Sales Associate

Worked as a team member to provide the highest level of service to customers.

March 2010 to September 2010

Protection Plus Inc. 2345 S.Lynhurst Dr .317-***-**** Indianapolis, Indiana

Security Officer

Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.

February 2009 to July 2010

A&R Security 950 N.Merdian St 317-***-**** Indianapolis, Indiana

Security Officer

Checked passes and credentials of persons seeking to enter the property.

July 2009 to March 2010

US.Security Associates 2346 S Lynhurst Dr 317-***-**** Indianapolis, Indiana

Security Officer

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.

March 2007 to December 2009

Protection Plus Inc. 2345 S.Lynhurst Dr 317-***-**** Indianapolis, Indiana

Security Officer

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.

April 1994 to March 2007

Protection Plus Inc.2345 S.Lynhurst Dr 317-***-**** Indianapolis, Indiana

Security Officer

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.Issued security badges and visitor passes to all guests.Checked passes and credentials of persons seeking to enter the property.Issued security badges and visitor passes to all guests.Checked passes and credentials of persons seeking to enter the property.

March 2004 to January 2007

Trinity Executive Services7009 E.56th St 890-1169 Indianapolis, Indiana

Security Officer

Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.

Reported all incidents, accidents and medical emergencies to law enforcement.Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.Issued security badges and visitor passes to all guests.

Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.

Education

Pontiac Business Inst Indianapolis, Indiana

none school closed down Medical Asst

School closed down and left indianapolis

Crispus Attucks Indianapolis, Indiana

GED general Studies



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