Customer Service Manager

JEAN M JENNER

Email: abpw01@r.postjobfree.com

Address:

City: Racine

State: WI

Zip: 53402

Country: USA

Phone: 262-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dynamic, resourceful and skilled Chef with 13 years of success in fine dining, casual dining and catering. Skilled in preparing large volumes of food quickly and efficiently. Seeking to use culinary skills and expertise to prepare a special variety of dishes in a professional, rewarding environment.

Educational Background:

High School Dipolma from JI Case, Racine WI 1/2001 to 6/1990 (General)

Job History / Details:

Summary

Dynamic, resourceful and skilled Chef with 13 years of success in fine dining, casual dining and catering. Skilled in preparing large volumes of food quickly and efficiently. Seeking to use culinary skills and expertise to prepare a special variety of dishes in a professional, rewarding environment.

Highlights

Kitchen productivity

Food production quality knowledge

Banquet operations and off-site catering expert

Plate presentation skills

Focused and disciplined

Inventory management familiarity

Team-oriented

Reliable, punctual and committed to customer service

Accomplishments

Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.

Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.

Trained kitchen staff on proper use of equipment, food handling and portion sizing.

Directed and assisted in the operation and organization of kitchens and all food-related activities, including the presentation and serving of food.

Seasoned and cooked food according to recipes or personal judgment and experience.

Communicated with customers regarding orders, comments and complaints.

Helped with preparation, set-up, and service for catering events.

Spoke with patrons to ensure satisfaction with food and service.

Experience

October 2012 to November 2012

QPS Employment Group Racine, WI

General Laborer

Working with temp agency

Opening and receiving products

Adding barcode labels

Repackaging and shipping

Fast-paced environment

Heavy lifting

April 1996 to January 2009

Livingston Landing Racine, WI

Kitchen Manager

Supervised, coordinated and participated in activities of cooks and other workers engaged in preparing and cooking foodstuffs.

Observed workers engaged in preparing, portioning and garnishing foods to ensure that standards were met.

Prepared special dishes during rush periods, for banquets and other social functions.

February 2002 to June 2006

Aramark Racine, WI

Chef

Prepared kitchen for opening of daily operations and for the rest of the staff.

Executed daily operations of making all soups and main entrees from scratch.

In-house and off-campus catering.

Served clients the prepared food and described what the items were and consisted of.

March 2001 to November 2001

Lucky Stone Steak House Racine, WI

Sous Chef

Supervised and coordinated activities of kitchen workers to prepare and cook food.

Planned sequence and timing of cooking operations to meet meal-serving hours.

March 1993 to November 1995

Goodwill-Waxdale Racine, WI

Line Leader

Supervised and trained employees.

Assembled boxes from prepared sections or precut boards for use as shipping cases.

Successfully completed tasks using a floor jack and fork truck..

Organized and filed paperwork.

May 1990 to November 1995

Subway Monument Square Racine, WI

Assistant Manager

Executed daily operations of baking bread, cutting vegetables.

Performed cash register duty Performed inventory checks Contributed to all aspects of customer service Responsible for deposits Responsible for filing paperwork.

Education

1990 JI Case Racine, WI

HIGH SCHOOL DIPLOMA General

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