Anthony Green

abpvqp@r.postjobfree.com

Completed 2011 Business Analyst Diploma

Digital Media and Integrated Technology

NAIT Edmonton, ABBusiness Analyst Club President 2009 2011

Completed 2010 Private Pilot License

Namao Flying Club, Edmonton, ABAircraft Type: Cessna 172120 Hours

Completed 2009 Management Diploma

MacEwan University, Edmonton, AB

EMPLOYMENT / PROFESSIONAL EXPERIENCE

September 2011- Present Customer Online Service Specialist

ATB Financial (Customer Contact Center)

Calgary, ABFirst line of Contact with customers, actively listening and problem solving banking issues over the phoneProviding detailed instructions to clients on how to interact with Online BankingExperience with SAP accounting software and Share Point

May 2008 July 2008 Manager, Assistant (3 month Co-op position)

The Suggit Group Inc.

Edmonton, ABConducted research and analysis required to support the CFO of The Suggit Group; fostering new and innovative ideas pertaining to strategic planningParticipated in the development of new initiatives and projects for Crayola Inc. and Northlands SpectrumAssisted with the preparation of mail-outs and corresponded accordingly with clients and consultants for Canada PostDemonstrated initiative by proposing and carrying out the annual Employee Fun Day RetreatThe understanding of good accounting practices and organization within the industry

October 2007- September 2012 Team Lead (Summer 2010)

The City of Edmonton, Kinsmen Sport Center

Edmonton, ABResponsible for internal schedule management for 30+ personnelUtilized exceptional communication skills in the creation of the 2010 Alberta ProvincialSwim meet via many different forms including e-mail, phone, and in-person contactRevamped formulas on an existing Excel spread sheet to organize how we schedule lifeguards, and to create a user -friendly experience for others to use.Coordinated and conducted interviews to successfully hire new, part time, summer, and temporary positions for the City of Edmonton

COMPUTER TRAINING

Excellent skills in Microsoft Office Suite including: Visio, Outlook, Excel, Word, PowerPoint, and Simply AccountingEmploy the use of the Internet for communication and research purposes, including the retrieval of academic resources such as periodicals and academic journalsProgramming Languages:

Awards / Training CertificateNational Lifesaving Society CertificateAutomated External Defibrillator CertificateBronze Cross & Fist Aid (C) CertificateO2 AdminAquatic Emergency Care CertificateClass 1 Aviation MedicalNEXUS Membership(US/CAN Government Clearance)Dangerous Goods Training Certificate

Leadership Experience

May 2009 July 2011 President

The Business Analyst Club of NAIT

Edmonton, ABThe creator and developer of the NAIT BA ClubDeveloped the Club s constitution, policies, and proceduresRepresented The NAIT BA Club in monthly IIBA general meetingsOrganized fundraisers and events hosted by the clubSuccessfully received grant funding from the Student associationHosted IIBA Edmonton Chapter January 20th, 2011 Meeting at Ernest, NAITLead Weekly General Meeting for the BA Club

January 2012 Present Member Recruitment Coordinator

IIBA Calgary Chapter

Calgary, ABReceive and confirm membership fees through EmailProvide statists and charts to the VP of Member servicesUpdate and manage the IIBA membership list with excelInvolved with recruitment of members

Interests and Hobbies

1992 2005 Hockey Player (Defence) 13 years

Knights of Columbus

Edmonton, ABThe ability to work well with a team, and often take a leadership role

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