Management resume rtf Document Transcript

Sandra Jean Fowler 5755 E. River Rd. Apt. 2901, Tucson, AZ 85750 520-***-**** (Home) abpvlj@r.postjobfree.com PROFILE 12+ years of experience in customer service and hospitality. 10 years experience in supervision with recognized strengths in problem solving. troubleshooting, training, and leadership. Proficient in Microsoft Word and PowerPoint as well as verbal and communication skills. Ability to work in a team environment or independently. SUMMARY OF QUALIFICATIONS Accounted for $900 daily cash funds and $4m in annual revenues. Helped garner nominations for Best Services, Air Force wide innkeeper awards, and excellent ratings in Pacific Operational Readiness Inspections. Managed multiple shifts accounting for 650+ bed spaces and supervision of 22 front desk associates consisting of military and civilian employees. Supervised 15+ dietary assistants and cooks in a food service establishment. Developed job descriptions for 27+ positions designed for a new dietary department. Executed hiring and terminating procedures. Maintained payroll records and produced reports for payroll departments. Assisted in grand opening of 2 separate hospitality organizations. EMPLOYMENT OVERVIEW18 FSS/FSVL, Shogun Inn Lodging Front Desk Lead Associate Kadena AFB 200*-****** FSS/FSVL, Shogun Inn LodgingFront Desk Associate Kadena AFB 2006 2007National City Mortgage CompanyRelease Processor Miamisburg, OH 2003 2003The Montecito/HDS ServicesDining Room Supervisor Peoria, AZ 2001 2001Farmington Hills Living Facility/HDS ServicesDietary Supervisor Farmington Hills, MI 1991 2000 EDUCATIONUniversity of Phoenix Associate of Arts/Hospitality, Travel, and Tourism 2009 PresentSinclair Community College Business Management 2002 2005