Customer Service High School

RAYNITA MCGOWAN

Email: ********@******.***

Address:

City: Columbus

State: OH

Zip: 43224

Country: USA

Phone: 614-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

A career opportunity that will allow me to work within this company while applying my background in Criminology

Educational Background:

High School Dipolma from Capital University, Columbus OH 1/2001 to 12/2010 (Criminology)

Job History / Details:

Summary

A career opportunity that will allow me to work within this company while applying my background in Criminology

Highlights

Able to manage client crises

Able to participate in multidisciplinary team approach

Comfortable with diverse populations

CPR and First Aid certified

Experience

March 2012 to Current

Alvis House Columbus, Ohio

Community Corrections Specialist

Record information, such as resident's identification, charges, and incidences of resident's disturbance, and keep daily logs of client activities.

Provide to supervisors oral and written reports of the quality and quantity of work performed by residents, resident disturbances and rule violations, and unusual occurrences.

Conduct head counts to ensure that each resident is present.

Drive passenger vehicles and trucks used to transport residents to courtrooms, hospitals, and work sites.

Assign duties to residents, providing instructions as needed.

Settle disputes between residents using non-aggressive mechanisms.

Monitor conduct of residents in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.

Perform Breathalyzer Test and Urinalysis test.

January 2011 to October 2012

CVS Pharmacy Columbus, OH

Pharmacy Technician

Processing insurance Inputting prescriptions

Filling prescriptions(not including CIIs)

Data management on all forms of medication

Filing medication appropriately

Customer interaction

Maintain records of customers in pharmacy.

June 2008 to January 2011

CVS Pharmacy Bexley, Ohio

Cashier

Inputting prescriptions

Electronically processing prescription insurance

Filling and filing prescriptions

Customer service relations

Education

2010 Capital University Columbus, OH

Bachelor of Arts Criminology

[3.49] GPA

Coursework in Social Work

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