Title:Quality System Auditor

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NAME: Steve Kasserman

ADDRESS: *** ********** **.

CITY: Jackson

STATE/PROVINCE: TN

ZIP/POSTAL CODE: 38305

COUNTRY: USA

EMAIL: abpvks@r.postjobfree.com

PHONE:

CANDIDATE ID: 108046

CITIZENSHIP: US

Citizen

EDUCATION: Bachelor Degree

EXPERIENCE: 25

WILL RELOCATE: Open

RELOCATION INFO:

JOB WANTED: Any

RATE NEEDED: 46K / 50K

HOMEPAGE:

HOTSKILLS: Quality Systems, Supplier Quality

ESUME

STEVE W. KASSERMAN

134 Derbyshire Drive

Jackson, TN 38305

Phone: 731-***-****

Highlights of Experience:

Twenty years plus direct Quality Assurance management/engineering with ten years added

responsibility for Supplier Quality. Six years experience as automotive supplier.

Experience includes aluminum die casting, plastic injection molding, metal machining,

metal stamping/forming, assembly operations; ISO-9001 implementation, QS-9000 working

knowledge, TQM, SPC, FMEA, PPAP, AQP, CAR, GD&T, Gauge R&R, 8-D problem solving, Q-1, G.M.

Spear, Chrysler Pentastar, cost of quality, warranty recovery, developed supplier quality

standard.

Experience:

June 2001

to PresentQuality System AuditorU. S. Postal Service Mirrifield, VA

Auditor for Postal Service sub contractor quality/manufacturing system operations of

conveyor systems.

Performed ISO quality system audit.

Performed functional acceptance test on completed equipment.

Audit manufacturing processes for conformance to specifications.

Kilgore Flares Co

.; Toone, Tenn.

Sept. 2000

to February 2001

Employed as Quality Assurance Supervisor

to manage daily inspection operations

of (16) sixteen inspection personnel and (3) three Lead inspectors, to inspect

and document activities and measurements of production operations for

Government review, to teach SPC courses to employees for production and

inspection operations and to edit and rewrite quality procedures to comply with

format of ISO-9001-2000.

Murray Incorporated

; McKenzie, Tenn.

April 1997

to May 2000

Employed to develop Supplier Quality System Standard and work with Suppliers

concerning component part problems. Also to oversee the Receiving Inspection

function and assist in resolution of internal quality and engineering issues.

* Major contributor as member of Supplier Quality Steering Committee in

development of current Supplier Quality Standard and

implementation strategy.

* Developed McKenzie Quality System Standard to ISO-9001-1994 format

requirements.

* Conducted numerous (25+) Supplier Quality System Audits and Process

audits.

Townsend Supply Co

., Fastener Division; Jackson, Tenn.

May 1994

to April 1997.

Began working in January 94 as consultant to develop quality manual for the

Fastener Division.

Hired full time in May as Quality Assurance Manager to further develop the

procedures manual and implement and manage the quality system.

*Developed and implemented Quality System including training and visual aides

to agree with customer's requirements.

*Revised Quality Manual to conform to ISO-9001 requirements.

*Completed 3 successful customer Quality System Surveys.

*Was Technical Consultant for Customer applications.

Johnson Controls Inc

.; Lexington, Tenn.

June 1993

to January 1994.

Hired as Quality Assurance Manager to further upgrade and develop the quality

system.

* Revised five year old Quality Procedures Manual.

* Instrumental in reestablishment of Ford Q-1 Quality rating.

* Directed a staff of thirteen salary and twenty-nine hourly.

RESUME

Steve W. Kasserman

Page 2

DeVilbiss Air Power Co

.; Jackson, Tenn.

August 1989

to June 1993.

Hired as Quality Assurance Engineering Manager to develop and implement the

Quality Engineering function.

*Instrumental in development and implementation of ISO-9002 Quality

System Standards.

*Heavily involved in introduction and implementation of TQM

philosophies of management.

*Developed a complete Supplier Quality System and Standard.

*Conducted numerous on-site Supplier Quality System audits.

*Developed cost recovery system for warranty failures.

FKI Automotive Group, Automotive Products Div.; Blytheville, Ark.

October 1983

to August 1989

Hired as Quality Assurance Manager at the Des Arc, AR, operation to reorganize

the quality and manufacturing systems, to reestablish a positive rapport with

the three major automotive groups and to develop Supplier Quality Standards.

*Developed and implemented statistical methods for manufacturing. *Improved

quality rating with Chrysler from 68 to 92.

*Improved Ford quality rating from 69 to a Q-1 supplier.

February 1985, promoted to Division Quality Assurance Manager with

responsibility over Des Arc and Blytheville operations. Responsible for 10

auditors and 1 supervisor at Des Arc and 11 auditors, 3 technicians and 2

supervisors at Blytheville.

*Hired Quality Manager at Des Arc in February 1986.

*Achieved G. M. Spear 2 at Blytheville in Sept. 1986.

*Improved Ford quality rating of 76 to 94 (system survey score of 169 to 188).

*Improved Chrysler Quality rating of 77 to 94, qualified for Pentastar

quality award candidate.

*Developed Supplier Quality System and Standard, conducted onsite

system audits.

*Implemented Continuous Quality Improvement philosophies.

*Returned to Des Arc operation June 88, to successfully regain Ford

Q-1 Quality rating from a probationary status.

*Accomplished G. M. Target for Excellence score of 1.8 in Quality

Systems (2.3 possible).

Walker Manufacturing Co

., Division of Tenneco; Jonesboro, Ark.

October 1976

to December 1981.

Employed as Senior Quality Assurance Engineer

with primary responsibilities of

developing a gauge calibration/control lab, develop a quality cost reporting

system, and general quality engineering responsibilities.

*Assigned additional duty of plant receiving inspection.

*Developed Supplier Quality System.

*Assigned responsibility for internal salvage operations.

*Supervised 5 auditors in the Mfg. operation.

RESUME

Steve W. Kasserman

Page 3

Emerson Electric Manufacturing Co

.; Paragould, Ark.

December 1969

to September 1976.

Employed as Quality Control Supervisor with primary responsibilities for the

audit inspection procedures and implementation in four manufacturing

operations: Aluminum Die Cast, Shaft machining and grinding, Lamination punch

press (200 and 250 ton), small parts punch press (5 to 50 ton) and receiving

inspection operations.

* Design and implementation of gauges and supporting systems used

internally and in sister plants.

* Introduced use of Statistical Methods.

* Developed inspection procedures for each manufacturing dept.

* Supervised 15 auditors and 1 asst. supervisor on a three shift

operation.

I.T.T. American Electric Manufacturing Corp

.; Southaven, Miss.

July 1967

to November 1969.

Employed as Quality Control Manager

with responsibilities of establishing a

quality system.

* Managed staff of 14 inspectors.

* Wrote and implemented product testing instructions.

* Wrote and implemented product inspection instructions.

* Installed testing equipment for testing circuits of lumnair units.

* Developed and implemented a salvage operation.

* Wrote and implemented customer return procedures.

EDUCATION:

White Station High School

Memphis, Tenn.

Graduated

Memphis State University

Memphis, Tenn.

Bachelor of Science Degree

Major: Manufacturing Technology

Minor: Marketing

Graduated

Arkansas State University

Jonesboro, Ark.

Business Management

42 Course Hours

CERTIFICATIONS:

Certified Quality Auditor (ASQC 1992)

Certified Manufacturing Technologist (SME 1975)

Certified ISO Internal Auditor (PIC 1998)

Certified ISO Lead Auditor (NEC 1999)

References and recommendations supplied upon request.

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