Edward Long

Email: abpvjp@r.postjobfree.com

Address: **** ******** *********

City: Calistoga

State: CA

Zip: 94515

Country: USA

Phone: 707-***-****

Skill Level: Management

Salary Range: $42,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Resume of EDWARD J LONG

1010 Foothill Blvd.

Calistoga CA 94515

PH: 707-***-****

EMAIL: abpvjp@r.postjobfree.com

Hotel Manager

Areas of Focus: Hotel, Inn, Motel

QUALIFICATIONS PROFILE

Results-oriented and skilled professional offering several years of broad-based

and hands-on experience in assuming various managerial roles within property

management settings.

Expert at leveraging unparalleled work ethic and high level of integrity to

provide superior service. Dedicated to providing high quality customer

satisfaction by implementing strategic marketing campaigns and identifying

prospective markets. Extremely efficient at conducting inspections and

maintenance, and ensuring safety of employees. Thrive at leading and

collaborating with a team toward accomplishment of goals and objective.

Proficient at utilizing keen eye for detail to provide creative solution to

problems.

AREAS OF EXPERTISE

Profit and Loss

Accounts Payable and Receivable

Finance and Accounting

Budget and Inventory Management

Training Facilitation

Recruitment and Selection

PROFESSIONAL EXPERIENCE

RESIDENT MANAGER Christopher

s Inn Calistoga CA 2012

Present

Work overnight to assist with check-ins and ensure safety.

Facilitate training and provide direction to desk clerks and laundry,

housekeeping, and maintenance personnel.

Plan and implement room inspections procedures and preventative

maintenance schedules; efficiently manage deposits, purchasing, and

receivables.

Assume responsibilities in transitioning property from an online property

management system (SuperInn) into a local Client Server property

management system (Visual Matrix) which includes balancing all ledgers and

moving all prior data to the new system.

RESIDENT MANAGER Calistoga Village Inn & Spa Calistoga CA 2009

2012

Introduced spa packages and room inspection procedures.

Organized preventative maintenance schedules and handled deposits,

purchasing, payables, and receivables.

Instigated an online reservations existence through InnLink for global

distribution system (GDS) presence.

OPERATIONS MANAGER AutoClerk, Inc. Lafayette CA 2000

2009

Keenly supervised various departments, including training, technical, and

support department for hotel software company.

Took charge of collections and payroll services through Automatic Data

Processing (ADP), and provided effective training and support to 400 clients,

hotels, and inns.

Presided over the web components, sales of additional services, and

interfaces to existing clients; created templates for online training.

Rendered expert oversight to all aspects of human resources, including internal

procedures, employee handbook, scheduling, and coordination of 15

employees.

GENERAL MANAGER Claremont Hotel Seattle WA 1999

2000

Adeptly managed a 120-room hotel throughout renovation and subsequent

turnover for sale.

Conceptualized and implemented an operational budget, employee handbook,

and guest feedback process.

Managed the property toward revenue and yield management.

EARLIER CAREER

RESIDENT MANAGER Pacific Inn of Mountain View, Mountain View, CA

OPERATIONS SUPPORT MANAGER Pacific Plaza Hotels Alameda, CA

GENERAL MANAGER Best Western Truckee Tahoe Inn Truckee, CA

SPECIFIC JOB POSITION Pacific Plaza Hotels DBA Thunderbird Hotels Oakland,

CA

NIGHT MANAGER Pan American Lodge Albuquerque, NM

EDUCATION

COURSEWORK IN UNIVERSITY STUDIES, MAJOR IN HISTORY, MINOR IN

POLITICAL SCIENCE

University of New Mexico Albuquerque, NM

POST-SECONDARY COURSEWORK IN ARCHITECTURE

PROFESSIONAL TRAINING

ADP Payroll and 401K Administration Intermediate Microsoft Excel and Word

ACT! Training (Contact Management) Courses and training in Sales and

Marketing, Personnel Management, Budgeting and Finance, and Customer

Service

TECHNICAL ACUMEN

Microsoft Office Suite (Word, Excel) ACT! ADP Payroll GDS Management

QuickBooks

Property Management Software (AutoClerk, SuperInn, Visual Matrix, and

InnLink)

Contact this candidate