Customer Service Representative

Kristin Walls

Email: ********@***********.***

Address:

City: Albuquerque

State: NM

Zip: 87120

Country: USA

Phone: 505-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Business owner with more than three years of experience planning, developing and implementing K ristin's Inspired Art. Being a business owner for a couple of years I have learned to be hands-on, hardworking, highly motivated, innovative, mature, organized, personable, deadline-oriented, dedicated, energetic, self-directed, and client-focused. I have also worked in call centers and offer: Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy and professionalism. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Educational Background:

High School Dipolma from Hope Christian High School, Albuquerque NM 1/2001 to 5/2003 (art)

Job History / Details:

Career Focus

Business owner with more than three years of experience planning, developing and implementing Kristin's Inspired Art. Being a business owner for a couple of years I have learned to be hands-on, hardworking, highly motivated, innovative, mature, organized, personable, deadline-oriented, dedicated, energetic, self-directed, and client-focused.

I have also worked in call centers and offer:

Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy and professionalism. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Summary of Skills

Strategic planning

Marketing materials development

Social media marketing

High customer service standards

Dedicated to process improvement

Telecommunications knowledge

Negotiation competency

Internet marketing

Client acquisition

Active listening skills

Strong organizational skills

Sharp problem solver

Courteous demeanor

Energetic work attitude

Telecommunication skills

Paint mixing

Dependable

Creative

Computer literate

Project plans and reports

Accomplishments

Data Verification

Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Supervised groups of up to three children from zero months to five years of age.

Fulfilled all supervisory duties when Store Manager was on vacation.

Painted twenty-five large murals for Roadrunner Auto Mart, massuse business, chiropractic and wellness, and many, many residential rooms.

Professional Experience

December 2008 to Current

Kristin's Inspired Art Albuquerque, NM

Business Owner

I started my business In January of 2009 because my husband had been unemployed for some time so I decided to venture out and see what kind of professional name I could make for myself, to support my family of four, at the time. I started painting sawblades and river rocks in the beginning and eventually ventured into painting murals for residential rooms, which then exploded into painting for professional businesses.

After I got pregnant with my third child I could not really do murals anymore so I picked up a crochet hook and started making stuffed animals and character hats. The crochet hats did well last Christmas (2011) so during the year of 2012 I started writing and publishing my own patterns. I have advertised on Facebook and etsy.com. Social media has worked wonders and a month ago I began to sell on etsy.com.

In the future I hope to get back into mural painting but at the moment I've been taking care of my three small children by myself as my husband and I have separated. It's been enjoyable being able to do something from home and make some money and be able to care for my children as well.

I have other experience in many different areas of work from fast food to being a Customer Service Representative for the Deaf and Hard of hearing. I am excellent with customer calls and I consider myself to be patient and understanding. With my fast food jobs I demonstrate being able to count money and keep a register.

I am working part time for a pottery art shop right now and am learning how to close, balance the register at night, and all the other job requirements that come with running a store by myself.

Education

2003 Hope Christian High School Albuquerque, NM

High School Diploma art

I attended and graduated from Hope Christian High from 1999-2003. I really enjoyed the school being it is a college-prep school and looked forward to the biblical education I would receive through this highly-nominated educational program.

I took Art for 3 our of the 4 years I attended, and every year won best artist for the school. My senior year I brought home 13 blue ribbons. I also won Best of Show on one of my favorite oil pastel pieces. Hope Christian taught me to break out of my shell and to accomplish my dream of being an artist.

Art I Academic Achievement Award

Art II Academic Achievement Award

Art III Academic Achievement Award

Professional Affiliations

Hoffmantown Church

-from 1998-2005

Sagebrush Community Church

- from 2006-present

Faith at Work

-2012

Bible Study Fellowship

-attended 2009

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