Customer Service Administrative Assistant

Wanda J. Taylor

Email: ********@************.***

Address:

City: New Haven

State: CT

Zip: 06511

Country: USA

Phone: 203-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Skillful and dedicated Executive / Administrative Secretary with extensive experience in the coordination, planning and support of daily operational and administrative functions in a highly confidential environment.

Educational Background:

High School Dipolma from Albertus Magnus College, New Haven CT 1/2001 to 11/2012 (Business Administration)

Job History / Details:

Summary

Skillful and dedicated Executive / Administrative Secretary with extensive experience in the coordination, planning and support of daily operational and administrative functions in a highly confidential environment.

Highlights

Microsoft Office proficiency

Proper phone etiquette

Time management

Flexible

Proper phone etiquette

Meticulous attention to detail

Works well under pressure

Appointment setting

Database management

Customer service-oriented

Payroll

Meeting planning

Administrative support specialist

Scheduling

Leadership/communication skills

Administrative & Analytical

Excellent typing and organization skills

Accomplishments

Received Cardinal's Chairman Award for outstanding performance.

Experience

April 2005 to Current

Cardinal Health/Yale New Haven Hospital-SRC New Haven, CT

Administrative Assistant

- Reports to the Director of Pharmacy.

- Responsible for executive support for variety secretary/administrative and office management activities including time reporting using krons for the Yale New Hospital and Cardinalhealth employees, time management and telephone duties.

- Coordination and support for various activities of the Director and Two Assistant Directors of Pharmacy,

- Create and maintains employees work schedules using RESQ an employee scheduling database.

- Support the Outpatient pharmacy will financial reports and making deposits to the cashier office.

- Maintains strict confidentiality of peers and hospital personnel.

- Communicates well with all hospital personnel and contracted vendors.

- Uses good judgment to support, arrange and change meetings.

- Creates revenue by billing Operating Room patient for medication used for surgery.

- Arranges training, meetings on/off site, catering, conference room reservation and expense reports with receipts.

- Maintain calendars for Director and two Assistant Directors.

- Send out email.

- Use PYXIS equipment that medication is kept for patients) to give access to nurses, doctors and pharmacy staff to get and put medication into PYXIS.

- Coordinate between Cardinalhealth and Yale New Haven - SRC competencies for pharmacy employees to take.

Education

2012 Albertus Magnus College New Haven, CT

Bachelor of Science Business Administration

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