Customer Service Manager
Resume:
Chris D King
Email: ********@*********.***
Address:
City: Thomasville
State: GA
Zip: 31792
Country: USA
Phone: 850-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
To bring knowledge, energy and skill set of IT specialist versed in software administration and data communications.Technically-advanced information technology specialist successful in software administration and data communications.
Educational Background:
High School Dipolma from ITT Technical Institute, Tallahassee FL 1/2001 to 12/2012 (Computer Networking)
High School Dipolma from South Georgia Technical College, Tallahassee FL 1/2001 to 12/2012
High School Dipolma from, Tallahassee FL 1/2001 to 12/2012
High School Dipolma from ITT Technical College, Tallahassee FL 1/2001 to 12/2012
Job History / Details:
Background, Objective
To bring knowledge, energy and skill set of IT specialist versed in software administration and data communications.Technically-advanced information technology specialist successful in software administration and data communications.
Qualifications
Technical help desk experience
Database servers
Local remoter systems support
Proficiency in TCP/IP protocols
Structured query language (SQL) expert
Network asset management
UNIX/LINUX
Excellent problem solving skills
Technical Skills
Skills Experience Total Years Last Used
Windows, Unix, Linux, Mac OSX, VMWareHTTP/Apache, DNS/BIND, SSH, SNMP, DNS, DHCP, FTP Networking Secialist 4 years
Education and Training
2012 ITT Technical Institute Tallahassee, Florida
Associate of Science Computer Networking
Honor Graduate, received high honor awards 90 percentage of the time i was at ITT Technical Institute
06/2004 South Georgia Technical College Americus, GA
Associate's Degree Computer Networking
Member of IT Club,
ITT Technical College Tallahassee, FL
Accomplishments
Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links.
Set up all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.
Collaborated with small team to design and implement enhancements
Work Experience
October 2011 to Current
Georgia Car Credit Thomasville, GA
General Manager
40,000.00 USD Per Year.
48 Supervisor: Pete Dudley 229-***-****).
Duties include operating an automobile sales company, supervising a staff of 6 employees, providing managerial oversight in the areas of inventory, accounting, service and parts, generating sales averaging 40 cars per month, and providing high quality customer service.
Maintain daily inventory of incoming shipments to include vehicles, tires, and auto parts.
Utilize electronic log to maintain accountability of all incoming and outgoing shipments to include newly serviced vehicles, transportation of vehicles to another site, and vehicles sold.
Operate inventory computer system to make orders for new shipments, replenish inventory, and update data as needed.
Communicate daily with the District Manager regarding production improvement, implementing new policies, and applying various customer service training for staff on a weekly basis.
Supervise and train staff in accounting, inventory, custumer.
12/6/2012 12:00:00 AM
May 2011 to October 2011
FedEx Tallahassee, FL
Package Handler
Salary: 11.25 USD Per Hour.
Hours per week: 20 Okay to contact this Supervisor: Yes.
Duties consist of 100 percentage of my time unloading shipments in the receiving department, maintaining accountability, and managing inventory on a daily basis.
Counts, weighs or measures incoming or outgoing items to compare identifying information to invoices, orders or other records.
Examines incoming shipments for damage or shortages and corresponds with shipper to modify.
Completes paperwork or forms required for documentation and/or signature.
Determines method of shipment utilizing knowledge of shipping procedures, routes and rates.
Prepares materials for shipping by weighing, packaging and stamping.
Provides on the job training to staff and resolves problems utilizing knowledge of shipping/receiving/stock operations.
Operates material handling equipment such as forklifts, pallet jacks, hand trucks or dollies to move stock or reorganize storage.
Participates in routing, counting and inspecting items while loading and unloading.
11/2007 to 12/2008
Freeway Auto Credit Tallahassee, FL
General Manager
40,000.00 USD Per Year.
Hours per week: 48 Supervisor: Pete Dudley 229-***-****).
Okay to contact this Supervisor: Yes.
Duties include operating an automobile sales company, supervising a staff of 6 employees, providing managerial oversight in the areas of inventory, accounting, service and parts, generating sales averaging cars per month, and providing high quality customer service.
Maintain daily inventory of incoming shipments to include vehicles, tires, and auto parts.
Utilize electronic log to maintain accountability of all incoming and outgoing shipments to include newly serviced vehicles, transportation of vehicles to another site, and vehicles sold.
Communicate daily with the District Manager regarding production improvement, implementing new policies, and applying various customer service training for staff on a weekly basis.
Supervise and train staff in accounting, inventory, customer relations, and productivity.
Responsible for handling customer complaints, auto repair disputes, and credit and bi.
October 2006 to November 2007
Rent A Center Americus, GA
Sales Manager
30,000.00 USD Per Year.
Hours per week: 50 Supervisor: Darryl Harvey 229-***-****).
Okay to contact this Supervisor: Yes.
Duties included successfully operating sales to provide quality results, processing payments, accounting, scheduling shipment and delivery dates, inventory management, loss prevention, and effectively managing staff.
Supervise and train staff in the areas of credit and billing, inventory, accounting procedures, and customer relations.
Maintains inventory for incoming or outgoing items, examines incoming shipments for damage or shortages, and corresponds with shipper to ensure the correct item was received.
Compares identifying information with order forms to ensure accuracy upon delivery to customers.
Maintains and electronic log to implement all inventory in the computer system for record keeping and documentation.
Provides on the job training to lower level employees and resolves problems utilizing knowledge of shipping/receiving/stock operations.
Operates material handling equipment s.
Contact this candidate