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RESUME TITLE: Director of Restaurant operations, Reataur...

Resume Posted: 04/19/2007

RESUME DESCRIPTION

Category Listing:

Hospitality/Restaurant

Salary Desired:

$80,001 - $90,000

My Location:

Furlong, PA USA

Contact Info:

Robert Nolan

Furlong, PA

*******@********.***

Willing to Relocate:

Yes

Resume:

Name: Robert Nolan Email: *******@********.*** Job Category: Hospitality/Restaurant Title: Director of Restaurant operations, Reataur... Salary Desired: $80,001 - $90,000 Location: PA

Resumes Details: ROBERT J. NOLAN 529 St. Lawrence Way, Furlong, PA 19034 * 215-***-**** * 215-***-**** (Cell) * *******@********.***

SUMMARY * More than thirty years as a dynamic retail food industry professional, including substantial experience as Vice President of Operations with Ruby's Diner/DJR Ventures, Inc. * Expertise in strategic planning, program direction, management leadership, and operations direction. * Proven track record delivering superior results under heavy pressure and in highly competitive environments, resulting in maximized productivity and profitability. * Highly capable management executive able to continuously implement and improve proficiency through assessment, cooperative philosophies that gain organization-wide support, and the fostering of employee satisfaction. * Developer, builder, and cultivator of responsible, empowered, self-directed management teams, who can oversee staffing and training with positive coaching and motivational techniques. * Cost-effective region leader with a progressive background in strategic planning, recognizing new market potentials, creating cultures dominated by internal and external customers, directing multiple locations concurrently, ensuring the profitable direction of daily operations, and maintaining both company goals and unit individual objectives. * Proficiency in MS Windows XP, MS Office, and the Internet. EXPERIENCE RUBY'S DINER/DJR VENTURES, INC. Wayne, PA 2002-2006 Vice President of Operations * Managed all aspects of franchisee company operations for 3 restaurants located in PA, Ruby's Diner Inc. parent company has been in business for 25 years and is located in Newport Beach, CA, Key Accomplishments: * Upon being hired, immediately initiated new restaurant operating standards and procedures that turned DJR Ventures, Inc. into a successfully profitable business, including reviewing, evaluating, and renegotiating purchasing and vender contracts; reducing overall food costs 4%; replacing POS system; upgrading management team; outsourced bookkeeping/accounting reducing company administration costs; and increasing restaurant operating profits annually. * Opened 3rd restaurant in 2005 with sales of $3.1M (3rd best opening in Ruby's Diner history, including both company and franchise restaurants); 2006 sales projections to exceed 2005. Ruby's Diner Co-founder personally commended location as "best looking Ruby's Diner in the chain." * Total 2006 sales projections for all 3 restaurants to exceed $7.7M. * Significantly increase of company value. * Won Ruby's Diner "Founders Award" for franchise operations (2004); and "Ruby Magic" Award for Operating standards at King of Prussia, PA location (2004). * Earned quarterly bonus plan each year of employment and received payment on 4-year Performance Based Equity Plan in 2006. FRIENDLY ICE CREAM CORPORATION, Wilbraham, MA 1974-2002 Franchise Consultant (2001-2002) * Consulted to ensure operations compliance with company standards of ten franchise groups with over 50 Restaurants in PA/NJ/DE/MD/DC/NC. * Oversaw re-franchising of existing company owned restaurants and new franchise construction. Region Director (1999-2001) * Provided leadership/goal-direction for $100+M region of up to 90 company operated restaurants throughout PA/NJ/NY; supervised 10 District Managers, 1 Region Trainer, and 1 Region Recruiter; reported directly to Vice President of Operations. * Created/executed region marketing plan; evaluated corporate business plan to determine region feasibility; oversaw all store marketing plans; interacted/collaborated with field marketing representative; maintained $986K General Administrative budget/$556K Capital budget; held full P&L responsibility. * Forecasted/presented region annual plan to Chairman of the Board/President; reported region performance. * Liaised with corporate headquarters regarding Human Resources functions; created positions; developed Division policies; provided leadership within Executive Training program. NOLAN - PAGE TWO Key Accomplishments: * Promoted to General Manager (1975); promoted to Training Coordinator (1983); District Manager (1986); Regional Training Manager (1990); Division Manager (1995); Region Director (1999); and Franchise Consultant (2001). * Consistently increased sales/profits; recognized as top producer of company profits. * Achieved top Division sales increases in company for 1994/1995/1998. * Instrumental in development/roll-out (conception to completion) of special promotion, including financing, advertising; shooting TV commercial, panel testing, and restaurant roll-out. * Interacted with Director of Training; co-developed Internal MBA Program curriculum covering financing, marketing, R&D; completed 6-month program prior to promotion to Division Manager. * Rewrote District Manager training program used company-wide; collaborated with Ken Blanchard Institute developing team-building workshop; delivered/conducted 4 workshops, on three occasions, company-wide. * Mentored by company Owner for 2 years as Adopt-A-Region Program participant; inspired revitalization/renovations/expansions of the business; participated in real estate tours/site selections; created special project proposals. * Involved throughout community supporting various non-profit programs and building company visibility in target markets; division raised $311K for Easter Seals. GROUND ROUND RESTAURANTS, Braintree, MA Manager (1973-1974) Key Accomplishments: * Hired as First Assistant; promoted to Manager in Syracuse NY. * Achieved highest volume location in chain of approximately 40 units.

Addition Information: VALUE OFFERED: Resilient executive with proven successes to leverage innovation, scenario planning, value maximizing, balanced scorecard, enterprise risk management, competitive intelligence, company alignment, personnel incentives, and velocity (reducing time to deploy) in order to deliver significant revenue and profit.

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