Engineer Manager

Title:Software Development Manager

******@*******.***

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NAME:,

ADDRESS:

ADDRESS2:

CITY:

STATE: AL

ZIP:

CANDIDATE ID: 2868456

US CITIZENSHIP:

EDUCATION:

EXPERIENCE: 0

WILL RELOCATE: No -

JOB WANTED:

RATE NEEDED:

TELEPHONE: 205-***-****

EMAIL: ******@*******.***

HOMEPAGE:

HOTTEST SKILLS: cisco, engineer, cisco router, ftp, information systems, microsoft,

netware, network design, os/2

REVISION: 08-SEP-02

RESUME:

14387 Derrick Bitten Atlanta, GA 205-***-**** ******@*******.***

Derrick Bitten

My objective is to establish a formidable relationship with a prominent

service

provider to further advance in the internetworking industry.

Feb., 1999

-PresentEPL, Inc. Birmingham, Al

Senior Network Support Engineer

Configured and supported Frame Relay PVC's and serial ports on Cisco

routers in a Core WAN environment.

COnfigured Voice over IP for internetwork conversations.

Debugged VOIP conversations for connections, dropped packets and QoS.

Configured IP NAT for private corporate network security.'

Converted WAN of 200+ connections from RIP to EIGRP.'

TFTP uploads and downloads of router configurations and IOS.'

Diagnosed and debugged critical router hardware and software issues.'

Designed medium-sized infrastructure and provisioned existing customers for

WAN

connection movement.'

Traveled to customer sites and replaced various CPE boxes with Cisco 25XX

routers.'

Installation and maintenance of 25XX and 75XX series routers.'

Installed Dial-on-Demand clients and snapshot routing for remote routing

support.'

Provided BGP basic support for connectivity to the Global Internet.'

Performed installation of a Cisco Works 2000 box.'

Provisioned and maintained SNMP communities.'

Administer 3000-5000 users on Windows NT network.'

Maintain 9 servers and utilize LAN/WAN technologies for networking with Unisys

A

Series mainframes.'

Installed and configured SMS 2.0 for remote administration and support to

domain

users of the LAN/WAN.'

Exchange and e-mail administrator with use of Outlook and Microsoft Exchange.'

HP Open View used for monitoring WAN serial connections and router/line

connections.'

Maintain WINS, RAS and DHCP servers.

July, 1998

-Jan., 1999Inacom Information SystemsBirmingham, Al

Network Specialist/Contractor

'

Installed and configured Token-Ring environment networks with Cisco router

equipment.'

Field support for Cisco 16XX and 25XX routers.'

Complete turn-key installation of routers, switches, servers, and

workstations.'

Alabama statewide Windows NT rollout of over 900 units.'

Installed internal and external HP JetDirect print servers.'

Installed and configured WINS Server.'

Level 2 helpdesk support users across LAN on NT and Windows 9x platforms.'

Traveled to client sites to install and configure workstations to standard

TCP/IP configurations.'

Maintained static IP mappings on WINS server.

July, 1995

-June, 1998 TekSystemsBirmingham, Al

Network Contractor

'

Assigned to various projects ranging from help desk support to connectivity

testing.'

Remote access installations for various clients.'

Performed day-to-day administration of a Y2K upgrades.'

Installed and configured OS/2 on bank ATMs for network use.'P

rovisioned NetWare and Windows NT networks.'

Installed workgroup switches and hubs.'

Cabled large infrastructures.

May, 1994

-July, 1995Campo Electronics & Computer Birmingham, AlComputer Specialist

'

Maintained user accounts and passwords for high since of security.'

Troubleshooting network connectivity and/or hardware errors.'

Kept pcs up to date and maintenance on dumb terminals.'

Hardware and printer maintenance and repair.'

Liaison for MIS department for system down time or network errors.

Certifications and Achievements

Pursuing CCNP certificationPursuing Routing and Switching CCIE certification

Member of several Cisco forums

Promoted to Senior Cisco Engineer EPL Inc. 1999

19931994 Jefferson State CollegeBirmingham, Al1997

Present New Horizons CLC

Birmingham, Al

References furnished upon request.

Cisco Profile

Cisco Experience Profile

Routing Experience

7Voice over IP on several Cisco 26XX in hub and spoke topology.

7Created Frame Relay switch on Cisco 38XX router to test Voice over

Frame Relay.

Models - Cisco 16XX series, 25XX series, 26XX series, 38XX series, 4XXX

series, and 75XX series

Able to accomplish all hardware and software duties including IOS software

upgrades.

Desktop Protocols - Proficient in the following:

7TCP/IP

7IPX

Routing Protocols - Proficient in support of the following:

7RIP

7RIP v2.0 Multicast

7IGRP

7EIGRP

7OSPF (10 area network design)

7BGP4

WAN Protocols - Able to provision and support:

7Frame Relay PVC circuits

7PPP (Usually on customer leased lines)

-On daily basis I have provided Frame Relay, RIP, EIGRP, and desktop

protocol support for clients throughout the Southeast region of the country.

Other projects include the following:

7RIP to full EIGRP conversions.

7Design of a new OSPF mesh to provide scalability.

7Assistance with Central Office troubleshooting for Frame Relay

circuits.

7Responsible for the installation of multiple 7507's to support

new core network.

LAN Switching Experience

Models - Cisco 29XX series and 5XXX series.

Able to perform basic setup and support on switched LANS utilizing the

aforementioned models.

Contact this candidate