Customer Service Representative

Kimberly Butler

Email: ********@********.***

Address:

City: Amherst

State: NY

Zip: 14226

Country: USA

Phone: 716-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic customer service professional with 8 years client interface experience.

Educational Background:

High School Dipolma from Buffalo State College, Buffalo NY 1/2001 to 12/1997 (Special Education)

Job History / Details:

Career Overview

Highly enthusiastic customer service professional with 8 years client interface experience.

Core Strengths

Strong organizational skills

Multitasking

Independently driven

Fast learner

Work Experience

November 2005 to October 2007

Northeast Agencies, Inc. Buffalo, NY

Underwriting Assistant

Quoted commercial lines policies.

Processed endorsements.

Customer service calls from insurance agents.

April 2004 to November 2005

United Auto Credit Corporation Amherst, NY

Customer Service Representative

Processed incoming auto loan applications.

Accepted payments from customers.

Prepared daily bank deposits.

Promoted to Senior Customer Service Representative.

Trained new employees.

October 2001 to April 2004

Butler'sHot Dogs Raleigh, NC

Partner

Co-owned and operated mobile food carts and catering business.

Operated carts at locations.

Ordered supplies.

Responsible for banking.

April 1999 to October 2001

NC Disability Determination Services Raleigh, NC

Disability Examiner

Completed 3 month certification program.

Determined medical eligibilty for Social Security Disability claims.

Managed caseload in timely manner.

Educational Background

1997 Buffalo State College Buffalo, NY

Bachelor of Science Special Education

Graduate Magna Cum Laude

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